Ambika Sinha
Bengaluru
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AVP, Operational Management
HSBC
10.2023 - Current
- Supported on Strategic Initiative projects for HBUK - identifying AI Proof of concepts across various deliverables for process automation using AI technology, project management for individual projects by liaising with various senior stakeholder, vendors and tracking timelines
- Conducted market research on top technologies for BFSI data architecture for data processing, user interface, & risk analysis, to help achieve the organization achieve its strategic growth objectives
- Created Process Maps for process understand and analysis of pain areas to integrate technology and optimize processes resulting in improved efficiency
- Leading the 'Automate to Amplify' pillar group for outsourced process evaluation across various regions to identify the areas of improvement and utilize existing technologies (software tool, advanced Excel, macros, python) to save time
- Assisted in Senior Management regime activities
- Regular MI reporting through Interactive Dashboards, Presentations for analytical view of the Business and ad hoc queries.
Business Manager
HSBC
10.2021 - 09.2023
- Supported business management projects by monitoring, analysis and tracking risks, issues and action items as per timelines
- Assisted in providing operational control & value added services to stakeholders.
Business Operations Manager
Sorting Hat Technologies Private, UNACADEMY
06.2018 - 06.2021
Co-Founder
CreditFinance
07.2017 - 05.2018
Lead Consultant
Simplilearn Solutions Pvt Ltd
10.2015 - 07.2017
Management Trainee
Tata AIG General Insurance Co
06.2014 - 03.2015
Education
Diploma - Artificial Intelligence And Machine Learning
Great Lakes Institute of Technology
MBA - Finance & Banking
ICFAI Business School
05.2014
BCA - Computers Application
Bangalore University
05.2011
Skills
- Leadership and Stakeholder management
- Strategic planning
- Process Automation
- Data Science - data manipulation and analysis
- Project Management
- Transformation and Change Management
- Financial Management
- Problem Solving
- Cross-functional communication
- Microsoft Excel - Advanced
- Microsoft Power point - Advanced
- VBA
- Power BI
- Python
- SQL
- Qliksense
- JIRA
- Tableau
- Microsoft Visio
- CRM: Salesforce, Zendesk
- Slack, Teams, Workplace
Certification
- 2024, Post Graduate Program in Artificial Intelligence and Machine Learning, Great Learning & University of Austin, Ongoing
- 2023, Design Thinking Practitioner, Humane Design and Innovation
- 2021, Agile Scrum Master, EXIN
Personal Information
Title: Assistant Vice President, Operational Management
Timeline
AVP, Operational Management
HSBC
10.2023 - Current
Business Manager
HSBC
10.2021 - 09.2023
Business Operations Manager
Sorting Hat Technologies Private, UNACADEMY
06.2018 - 06.2021
Co-Founder
CreditFinance
07.2017 - 05.2018
Lead Consultant
Simplilearn Solutions Pvt Ltd
10.2015 - 07.2017
Management Trainee
Tata AIG General Insurance Co
06.2014 - 03.2015
Diploma - Artificial Intelligence And Machine Learning
Great Lakes Institute of Technology
MBA - Finance & Banking
ICFAI Business School
BCA - Computers Application
Bangalore University
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