Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

AMBRIT SAHU

Hyderabad

Summary

  • Engineering leader with over 15 years of industry experience, specializing in collaboration and digital transformation technologies.
  • Proficient in Microsoft 365 services, enterprise voice solutions, video conferencing, audio visuals, and endpoint security, resulting in a 25% increase in deployment efficiency.
  • Demonstrated success in team leadership and stakeholder engagement, promoting continuous improvement and delivering secure solutions for global users.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Principal Engineering Manager - Collaboration

Providence
Hyderabad
09.2021 - Current
  • Led organization-wide digital transformation initiatives, integrating Generative AI, Microsoft Copilot, and ChatGPT to streamline collaboration workflows, automate content generation, and enhance user productivity.
  • Managed and optimized Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange Online), and Microsoft Power Platform (Power BI, Power Apps, Power Automate), enabling scalable and secure collaboration capabilities.
  • Designed and deployed enterprise video conferencing systems, digital signage solutions, and enterprise voice infrastructure (Microsoft Teams Direct Routing, SIP trunks, PBX integration) across global offices.
  • Implemented QR code-based systems for secure, contactless access to digital resources, meeting rooms, and internal communications platforms.
  • Deployed AI-powered collaboration features, including intelligent meeting summaries and automated workflows using Copilot and ChatGPT, improving meeting efficiency and employee experience.
  • Directed a high-performing global engineering team, overseeing hiring, performance management, cross-regional coordination, and skill development.
  • Managed vendor and stakeholder relationships, negotiated contracts, and ensured adherence to SLAs, and performance benchmarks across multiple technology partners.
  • Developed and administered multi-million-dollar budgets for collaboration technologies, ensuring efficient allocation of resources while meeting strategic objectives.
  • Ensured compliance with enterprise-wide security, governance, and regulatory standards across collaboration platforms, and voice/video infrastructure.
  • Partnered with cross-functional stakeholders to identify collaboration needs, and delivered innovative, cost-effective solutions aligned with business goals.
  • Drove continuous improvement by analyzing platform usage, identifying gaps, and delivering training programs to increase tool adoption and user satisfaction.

Architect - Unified Communication and Collaboration

Hitachi Vantara
Hyderabad
04.2021 - 09.2021
  • Delivered strategic leadership and technical oversight for global video conferencing and AV solutions.
  • Led architecture and lifecycle management of platforms including Microsoft Teams Rooms and Zoom Rooms.
  • Defined and enforced AV design standards, ensuring hardware specifications and room layouts meet requirements.
  • Collaborated with IT and executive stakeholders to enhance hybrid meeting experiences and AV infrastructure alignment.
  • Managed cross-functional teams of AV engineers and support specialists for impactful global solutions.
  • Oversaw vendor management activities, including sourcing and contract negotiations with third-party providers.
  • Implemented centralized AV management tools to maintain system uptime and optimize performance.
  • Planned and managed capital budgets for AV infrastructure, covering refresh cycles and new deployments.

Lead Engineer - Collaboration

PepsiCo
Hyderabad
12.2019 - 04.2021
  • Led design, deployment, and integration of 1,000+ video conferencing rooms globally, ensuring seamless AV systems and user experiences.
  • Architected and implemented end-to-end AV solutions for diverse spaces, including huddle rooms and large-scale event venues.
  • Oversaw deployment of 4,000+ digital signage solutions, managing content, display configurations, and system integration.
  • Collaborated with cross-functional teams to develop AV strategies aligning with business goals and enhancing collaboration.
  • Designed AV layouts and configurations by integrating technologies such as video codecs and audio processors.
  • Managed installation of interactive whiteboards, LED screens, and projectors for conferencing and live events.
  • Ensured AV systems met security, compliance, and accessibility standards, integrating with IT security tools.
  • Developed global AV support model for on-site and remote troubleshooting, system upgrades, and maintenance.

Office 365 Manager

Alstom Transport
Bengaluru
08.2017 - 12.2019
  • Led planning, implementation, and management of Microsoft 365 services, including Exchange Online and SharePoint.
  • Provided technical leadership for the design and delivery of scalable, secure Microsoft 365 solutions aligned with business objectives.
  • Oversaw end-to-end lifecycle management of Microsoft 365 workloads, encompassing licensing and configuration tasks.
  • Managed and mentored cross-functional engineering teams, promoting collaboration and operational excellence.
  • Coordinated enterprise-wide migrations and upgrades for Microsoft 365, ensuring minimal disruption to operations.
  • Implemented compliance policies including data loss prevention and security measures across Microsoft 365 environments.
  • Collaborated with IT leadership to align Microsoft 365 architecture with enterprise standards and regulatory requirements.
  • Monitored service health and performance metrics to proactively identify areas for improvement.

Senior Infrastructure Engineer III

Polycom
Hyderabad
03.2010 - 08.2017
  • Configured video conferencing solutions with Poly RealPresence, Microsoft Teams, and Skype for Business.
  • Deployed and maintained Polycom infrastructure, including Group Series endpoints and RMX servers.
  • Administered Skype for Business environments, managing edge and mediation servers efficiently.
  • Engineered VoIP systems across multiple vendor platforms to ensure stable call routing.
  • Developed dial plans and call policies supporting enterprise telephony in various regions.
  • Collaborated with network teams to optimize QoS for real-time voice and video traffic.
  • Performed root cause analysis on complex voice and video issues to restore call quality.
  • Maintained interoperability between legacy telephony systems and modern communication platforms.

Education

Masters in Computer Application - Information Technology

Sikkim Manipal University
Odisha
04-2012

Bachelors in Computer Application - Information Technology

Berhampur University
Odisha
04-2009

Skills

  • Microsoft 365 Suite (Teams, OneDrive, SharePoint, Exchange Online)
  • Microsoft Entra ID/Azure AD, Identity and access Management
  • Copilot, ChatGPT, and generative AI
  • Enterprise voice solutions - VOIP, Teams Direct Routing, Voice Gateway, SBC, CUCM
  • Video conferencing systems - Teams Room, Zoom Room, Cisco WebEx
  • Poly, Crestron, Extron, Logitech, Yealink, QSC, Shure
  • Audio-visual design and AVoIP
  • Power Platform expertise
  • Vendor management
  • Agile methodologies and DevOps
  • Team leadership and stakeholder engagement
  • User experience improvement
  • Budget oversight
  • Customer interaction management
  • Architectural design principles
  • ITIL framework knowledge and ServiceNow
  • Change management practices
  • Workflow automation solutions
  • Performance optimization strategies
  • Customer interaction skills
  • Decision-making
  • Effective communication
  • Problem-solving abilities and critical thinking
  • Digital transformation
  • Risk assessment capabilities
  • Training and mentoring programs
  • Engineering design expertise
  • Inventory management
  • Process improvement
  • Key performance indicators

Certification

  • Microsoft Azure Solutions Architect Expert
  • Microsoft Azure Administrator Associate
  • Microsoft Teams Administrator Associate
  • Agile Scrum

Accomplishments

  • Recognized with the Employee of the Year Award for exceptional leadership and delivering a 30% increase in team productivity
  • Received the Excellence in Innovation Award for automating 40+ processes that reduced the operational effort by 30%
  • Honored with the Top Performer Award for delivering over 1,000 video conferencing rooms globally, improving meeting efficiency across the enterprise
  • Acknowledged for reducing operational costs by 35% through strategic vendor negotiations and service optimization

Languages

  • English, professional
  • Hindi, Native

Timeline

Principal Engineering Manager - Collaboration

Providence
09.2021 - Current

Architect - Unified Communication and Collaboration

Hitachi Vantara
04.2021 - 09.2021

Lead Engineer - Collaboration

PepsiCo
12.2019 - 04.2021

Office 365 Manager

Alstom Transport
08.2017 - 12.2019

Senior Infrastructure Engineer III

Polycom
03.2010 - 08.2017

Masters in Computer Application - Information Technology

Sikkim Manipal University

Bachelors in Computer Application - Information Technology

Berhampur University

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