Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Projects
Languages
Timeline
Generic
AMEREDDY DEEPIKA

AMEREDDY DEEPIKA

Hyderabad

Summary

Superannuation expert with 5+ years of experience focused on quality service delivery. Strong decision-making capabilities lead to effective issue resolution and increased customer satisfaction. Track record of implementing operational improvements that drive positive business results. Skilled in MS Office, supporting team needs and enhancing productivity through quality assurance and problem-solving.

Overview

6
6
years of professional experience

Work History

Subject Matter Expert

Tech Mahindra
Hyderabad
08.2019 - Current
  • Led the Australia Superannuation Project in the Insurance Department, focusing on process establishment and software testing.
  • Trained and mentored new associates to ensure operational seamlessness and address team needs.
  • Implemented quality assurance measures, resulting in a 20% increase in productivity and successful resolution of complex issues.
  • Supervised the implementation of new processes and conducted comprehensive testing, guaranteeing flawless software functionality.
  • Collaborated with cross-functional teams to successfully execute project deliverables.
  • Applied deep superannuation knowledge to optimize processes and enhance overall efficiency, resulting in a 15% reduction in processing time.
  • Leveraged strong problem-solving skills to tackle complex challenges, ensuring on-time completion of project milestones and client satisfaction.

Education

B.Com -

Hindu Degree College for women’s
Hyderabad, TG, India
01.2017

Intermediate -

Narayana Junior College

SSC -

Mt. Helicon public School

Skills

  • Salesforce
  • Microsoft Excel
  • Microsoft Word
  • Risk analysis
  • Productivity improvement
  • Process improvement
  • Process implementation quality assurance
  • Client relationship management
  • Training and development quality management
  • Superannuation
  • Leadership
  • Multi-tasking
  • Documentation management
  • Quality assurance

Accomplishments

  • Team Lead of Quarter
  • 1 Bravo Awards
  • 2 Associates of the Month

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Projects

Marketing Strategies used in Promotion of Proyoung Products

Languages

  • English
  • Telugu
  • Hindi

Timeline

Subject Matter Expert

Tech Mahindra
08.2019 - Current

B.Com -

Hindu Degree College for women’s

Intermediate -

Narayana Junior College

SSC -

Mt. Helicon public School

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AMEREDDY DEEPIKA