Amey Thakoor
Real Estate Manager
Mulund
Summary
To be a part of the organization where the Management Structure recognizes and rewards loyalty, honesty, hard work and ambition of an employee by providing growth opportunities and necessary infrastructure that could contribute to the success of the company.
Overview
12
12
years of professional experience
1
1
Language
Work History
Sourcing Manager
Solitaire
Pune
02.2024 - Current
- Connecting to Channel Partners in East region of Pune.
- Explaining about projects by Solitaire group (Commercial/Residential).
- Co-ordinating with different channel partners and drive walk-ins for different sites in Pune.
- Managing tele-callers assigned for data calling and maintaining leads.
- Creating Invoices and assisting them in their payouts
Deputy Manager (Sourcing/Closing)
XANADU Realty
09.2022 - 01.2024
- Contacting Channel Partners from different locations
- Explaining the Project and generating leads from them
- Co-ordinating with leads and arranging a Site visit or video conference with Project Manager
- Handling team who calls on the database provided by the Channel Partners
- Visiting Channel Partners on regular basis and built rapport with them and generate leads
- Projects: The House of Abhinandan Lodha (Imperial Goa)
- Placed in Gurgaon (Haryana) for this project, created a base of Channel Partner.
- Later transferred to Pune in Aug 2023 and was part of the closing team
- Attending clients and explaining about Residential Project (Kumar Fireworks).
Business Development Manager
Mains Humm Pvt Ltd
- Arranging meeting with Prospects through calls, email
- Meeting Merchants and presenting them our services and on-board them
- Doing Market research Forecasting and setting individual targets for the team
- Co-ordination with different departments and create a workflow
- Scheduling meetings and calls and provide data to improvise the product.
Managing Partner
Suzalin Online Shopping Portal
01.2012 - 01.2021
- As an entrepreneur has to work in all departments Recruitments of suitable staff Procurement of Products Finance and accounting Logistics Cold calling, Fixing appointments with local Businesses and meeting them
- Giving presentation about the product and Registering them
- Customer Support etc.
Team Leader
Naaptol Online Shopping Pvt Ltd
- Handling a Team of 8 – 10 agents responding to after sales [CRM] emails Coordinating with Vendor & Logistics Team
- Handle escalations
- Coordinate with Back office team & clients for process updates and upgrades
- Convince & Handel Walk-in Customers
- Legal Letters/ Complaint Letters Coordinating with different departments to solve the complaints
- Email/Speak to the customers and convince them in case of critical issues
- Resolving Web complaints and Web Postings Maintaining MIS Report Exposure: Handle queries and complaints for Special Customers Queue
- Training the OJT teams on the Operations floor
- Manage the OJT team and teams just come out of OJT
- Handle escalations and customers’ complaints.
Customer Relation Officer
K-Serve BPO Pvt Ltd
- Receive calls of customers of Naaptol Ecommerce Company Understand and solve their queries
- Help customers with the issues of the products and assists them for any returns or replacements if required
- Place order on behalf of customers who calls in and asks for it.
Executive – Sales
Club Mahindra Holidays
- Generate Leads by Cold Calling, references, Call Centre support Visit Prospective clients Understand clients’ requirement and pitch the respective package Explain the product and its benefits and register Sale
CSA (Customer Service Associate)
WNS Global Services
- Reply the customers’ email and calls for AVON US process
- Solve the representatives (Customers) queries Place order for them on the system received on emails
- Register new representatives who are interested to join AVON
Management Trainee
The Taj Mahal Palace & Tower, Mumbai
- Work in different department of the Hotel (Front Office, Food and Beverage Service, House Keeping, In Room Dining, Kitchen etc.) Learn the very basics of all the operations in each department
- Assist seniors in their daily operations in different Shifts.
Education
BBA (Bachelor of Business Administration) -
Swami Vivekanand College, Vinayaka Mission Universtity
HSC - undefined
Laxmibai College, Maharashtra State Board
SSC - undefined
B.E.S. English High School, Maharashtra State Board
Skills
Excellent Communication
undefinedWork Achievements
- Received several appreciations from customers while giving customer service.
- Appreciation received from clients based on performance.
- Awarded as the Best Team in regards with Customer Satisfaction.
Additional Knowledge
- Conversant with Microsoft Window Packages “Word, Excel, & PowerPoint”
- Passed MS-CIT securing 90%.
Mother Tongue
Marathi
Personal Information
Date of Birth: 01/22/85
Swimming, Cycling, Riding Bikes
I like to Swim, learned during School days. Swimming not only keeps me fit but also feels relaxed in water.
Riding Bikes is what I've developed since 2015. I've traveled to Ladakh and many other parts of India on Bike tour. Often travel from Mumbai-Pune on my Bike
Timeline
Sourcing Manager
Solitaire
02.2024 - Current
Deputy Manager (Sourcing/Closing)
XANADU Realty
09.2022 - 01.2024
Managing Partner
Suzalin Online Shopping Portal
01.2012 - 01.2021
Business Development Manager
Mains Humm Pvt Ltd
Team Leader
Naaptol Online Shopping Pvt Ltd
Customer Relation Officer
K-Serve BPO Pvt Ltd
Executive – Sales
Club Mahindra Holidays
CSA (Customer Service Associate)
WNS Global Services
Management Trainee
The Taj Mahal Palace & Tower, Mumbai
BBA (Bachelor of Business Administration) -
Swami Vivekanand College, Vinayaka Mission Universtity
HSC - undefined
Laxmibai College, Maharashtra State Board
SSC - undefined
B.E.S. English High School, Maharashtra State Board
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