Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Certification
Timeline
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Monica Khatri

Monica Khatri

Mulund

Summary

Dynamic Senior Sales Executive with proven expertise at Pharmeasy Surgicare, excelling in client relationship management and sales strategy. Adept at financial coordination and market analysis, I consistently drive customer acquisition and satisfaction, leveraging CRM software to enhance performance and achieve sales targets. Passionate about delivering exceptional results in competitive environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Sales Executive

Pharmeasy Surgicare
Mumbai
04.2022 - 06.2023
  • To Cordinate with Doctor to check OPD to IPD Conversion as per city wise.
  • To co-ordinate with Insurance or financial teams for cashless facility or no cost EMI.
  • Category I was taking care of Proctology, Laproscopy, Opthal- (Cataract & Lasik), Urology and IVF.
  • Using CRM software for daily activites.
  • Identified customer needs by asking questions and advising on best solutions.

Sales Specialist

Apma Orthodontics
Mumbai
01.2021 - 03.2022
  • As per appointment scheduled visit at customer or clinic to do the scan.
  • Post scan how them how will tooth will look like if they switch to Toothsi Aligners.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Give brief details about why tooth proper alignment is necessary.
  • To co-ordinate with financial teams for no cost EMI process in case of money shortage.
  • Used CRM Software for daily activities.
  • Maintained accurate records of customer interactions and transactions.

Venue Manager

Weddingz.in / OYO
Mumbai
11.2019 - 09.2020
  • Taking care of sales part on behalf of Banquet.
  • Resolved customer issues or complaints in a timely manner to maintain positive customer relations.
  • Taking care of sales part of behalf of banquet.
  • To provide premium venues / destination weddings according to customer need and budget.
  • To Provide our internal services like Mua, Photography ,Mahendi Artist, Dj etc. services which required for marriages.
  • Provide venue for the corporate events.

Sales Officer

Parag Milk Foods Company
Mumbai
02.2019 - 10.2019
  • Developed a comprehensive understanding of company products and services.
  • Analyzed customer feedback to improve product offerings.
  • Provided exceptional customer service throughout the entire sales process.
  • Built relationships with key clients through regular contact.
  • Prepared weekly reports summarizing current sales performance metrics.
  • Contacted current and potential clients to promote products and services.

Education

MBA - Marketing

SGVU
Jaipur
01-2024

LLB - Criminal Justice

KC LAW COLLEGE
Mumbai
07-2016

Bachelor of Management Studies - Marketing

JW Watumal College
06-2010

Skills

  • Sales strategy
  • Customer acquisition
  • Client relationship
  • Financial coordination
  • Sales reporting
  • Team collaboration
  • Effective communication
  • Product knowledge
  • Closing deals
  • Market analysis

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1

Hobbies

  • Watching short movies
  • Traveling

Certification

  • AIBE
  • MS-CIT
  • SANAD

Timeline

Senior Sales Executive

Pharmeasy Surgicare
04.2022 - 06.2023

Sales Specialist

Apma Orthodontics
01.2021 - 03.2022

Venue Manager

Weddingz.in / OYO
11.2019 - 09.2020

Sales Officer

Parag Milk Foods Company
02.2019 - 10.2019

MBA - Marketing

SGVU

LLB - Criminal Justice

KC LAW COLLEGE

Bachelor of Management Studies - Marketing

JW Watumal College

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Monica Khatri