Hi, I’m
Amey Vaidya
Pune
Summary
A highly resourceful & enthusiastic Network professional with 5+ years of experience in Network Provisioning and telecom domain, Experienced with Technologies as SDH, Routing Switching, DWDM & MPLS, seeking opportunities in Network Migration & Configuration, NOC/SOC operations and customer service.
Overview
6
years of professional experience
Work History
Tata CommunicationsPune
Senior Network Engineer
03.2022 - Current
Job overview
- Network migration for Optus Project (Australia) orders – Data & Voice.
- Delivered Services like IPVPN, Ethernet, Internet services using routing protocols like BGP, OSPF & MPLS techniques of the client infrastructure, NEC DWDM and SDH Cards addition, deletion & configuration in live network.
- Terminate and add services on devices of Alcatel, Juniper, CISCO like configurations removed and add raised by customers.
- Delivered Customer services as per requirements like QoS, VLAN, IP’s, Special instructions, NTU/CPE type, Managed and Unmanaged services – Within SLA (standard cycle time of order based on order type and bandwidth).
- Rich experience in end-to-end management of Network Infrastructure, Operations and Service Delivery.
- Incident management and raising a ticket for issue to resolve.
- Platforms Used: Helix, Service Now, Alcatel NMS, Nortel NMS, Secure-CRT.
- Exposure in improving revenue & bottom line by building strong working relationships with customers, proficient in development of business process solutions that result in an integrated customer experience.
Tata CommunicationsPune
Network Engineer
04.2020 - 02.2022
Job overview
- Worked as Desk Lead and 1st level escalation of south India region of transmission SDH/MPLS technology on optical fiber network.
- Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance, and security).
- Monitoring, troubleshooting & diagnostics of all the STM port related alarms on ECI, Huawei, Tejas, ADVA & MPLS devices.
- Working on ticket booked by customer for various issue (Packet Drop, Latency, No browsing, Slow browsing, Throughput issue, Reachability).
- Have hands-on experience of troubleshooting on Cisco, Alcatel and Juniper PE router and switches.
- Co-coordinating with last mile provider (wired/wireless) for last mile media observations and assigning of field engineer at local site or POP location as per requirement.
- Working on various configuration issue (MPLS, BGP, Failover Activity, Laptop testing).
- Monitoring the network alarms and Troubleshooting all ISP level issue of NEC DWDM And SDH equipment’s on daily basis.
GTTPune
Network Disconnect Provisioner
08.2018 - 04.2020
Job overview
- Placing of ASR and LSR orders with various vendors for Broadband, MPLS and DIA services for offnet solutions ASRs & LSRs may be placed via portal submission, manual order form, email or phone call depending on the vendor.
- Tracking of orders with vendors from submission to disconnect confirmation.
- Escalations as needed to ensure that the disconnection of service gets done within the time limits.
- Worked with different vendor portals and disconnect submission forms also placed orders via emails and phone calls.
Tata CommunicationsPune
Associate Network Engineer
02.2018 - 08.2018
Job overview
- Troubleshooting & diagnosis of crucial faults for transmission of ADVA, TEJUS, HUAWEI and ECI.
- Network alarm monitoring and debugging the malfunctioning and misbehavior of equipment’s.
- Reporting the outages to field team and coordinating with them till the outage resolves.
- Handling customer tickets within the outage and provide resolution and ETR/RFO.
- Responsible for handling major network incident.
Education
Sapkal Knowledge HubNashik
Bachelor of Engineering from Electrical, Electronics And Communications Engineering
06-2017
Pr. Dr. Vitthalrao VKH PolytechnicLoni
Diploma from Electrical, Electronics And Communications Engineering
06-2013
Skills
- Network Operations
- Connectivity Troubleshooting
- IP Addressing and Subnetting
- Switching Protocols
- Network Configuration
- Basics of Firewall and Network Security
- Knowledge of Network DHCP, STP, NAT, PAT, VLANs
- Knowledge of routing protocols: RIP, EIGRP, OSPF, BGP
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Senior Network Engineer
Tata Communications
03.2022 - Current
Network Engineer
Tata Communications
04.2020 - 02.2022
Network Disconnect Provisioner
GTT
08.2018 - 04.2020
Associate Network Engineer
Tata Communications
02.2018 - 08.2018
Sapkal Knowledge Hub
Bachelor of Engineering from Electrical, Electronics And Communications Engineering
Pr. Dr. Vitthalrao VKH Polytechnic
Diploma from Electrical, Electronics And Communications Engineering