Ameya A. Kamerkar
Chembur
Summary
Accurate & performance driven professional with over 23 years of successful career in Supply Chain function like Customer Service (Order to Cash for Domestic and International customers) , Export & Import, Logistics ,Warehousing.
❖ Experience in developing & leading high performing teams across the functions.
❖ Driving quality, productivity and Cost to operate the fuctions to deliver the desired result
❖ Administered all imports / export of goods and ensured compliance to all organizational policies and procedures, monitored all financial processes & transactions and managed all communication with export authorities for all required countries (managed exports for 64 countries of APAC, Far East, Middle East, African Countries, Latin America, Europe, Australia & USA regions)
❖ Self motivated leader with excellent business acumen, relationship building and communication skills
❖ Spearheading the end-to-end Strategic Planning & Leadership, Supply Chain Management, Procurement, Logistics, Export & Import Operations, Warehouse Operations, Payment Management, Vendor Management & Assessment, Stakeholder Engagement, Cost Optimization, MIS Reports, Safety & Compliance Management, Training & Development and People Management
❖ Ensured imports / exports are in line with Foreign Trade Policy, Customs Laws and other statutory laws of the country with skills in maintaining proper execution of global trade compliance and developing/ tracking & reporting appropriate Import / KPIs
❖ A strategist & implementer with recognized proficiency in spearheading business to accomplish corporate plans and goals successfully; possess excellent communication, problem-solving, decision-making and collaboration skills
Overview
23
23
years of professional experience
Work History
Head Import Export Operations
BASF India Ltd.
Mumbai, Maharashtra
02.2025 - Current
- Managed global import-export operations, ensuring compliance with trade regulations.
- Oversaw the entire operations of Bulk cargo movement for Import and Export out of India
- Oversaw hazardous chemical logistics according to IMDG and IATA standards.
- Directed supply chain and inventory management for optimal resource utilization.
- Led vendor and stakeholder management efforts to enhance collaboration.
- Implemented ERP/SAP systems to streamline processes and improve data accuracy.
- Executed risk management strategies and handled crises effectively.
- Fostered team leadership and development to enhance performance and productivity.
Head of Customer Service and Import Export
Grasim Industries
Mumbai, Maharashtra
11.2017 - 01.2025
- Responsible for Customer Service Operations for India and Globe from Sales order management > Order Fulfillment > Sales Order Creation > Order Processing > Delivery Processing , General Inquiry, Master Data, Complaint Management, Collection Support, Commission Payments
- Ensuring the scope of service for Account Receivables & Credit Risk Management to be adhered for Managing & supporting Collections, Maintaining AR Ledger & Cash, Customer Inquiry, Credit Risk Assessment, Release of Blocked Orders, dunning process and performing month end activity and performing bad debts provisioning.
- Excellent track record for seamless process transition as per the transition methodology.
- Implemented and managed the agreed processes, reached to the agreed SLA and maintain the service stability through KPI's, OTIF and Dashboards.
- Represent Grasim at Various Government offices like, RBI, Customs, DGFT on case to case basis.
- Facilitate and ensure efficient and effective communication with stakeholders/Customers for satisfactions and timely addressing issues through Governance Model.
- Responsible for leading & executing the automation agenda including process conceptualization.
- Build and apply Lean Transformation, Transition Methodology, and operational excellence culture on process improvement.
- Build, develop, retain talents and motivate the team to fullest potential and empower them to be self-managed.
- Strong collaboration with sales and marketing with high focus on customer service deliverables.
- Collaborating with various internal and external stakeholders to oversee timely & cost-effective service level.
- Consistently achieving monthly sales volume through effective utilization of available resources.
- Maintain the best possible standards of Health & Safety at Work and Quality, this in accordance with current legislation and policies laid down by the company through ISO Standards.
- (Aditya Birla Group)
Manager of Supply Chain
Arkema Chemicals India Pvt. Ltd.
04.2016 - 10.2017
- Managing PAN India Transportation & Distribution operations.
- Responsible for Procurement of Raw Material, Engineering Goods and Packing Material.
- Production Planning using SAP Module.
- Design SOP for vendor & monitor service level delivery to ensure smooth operations.
- KPI Monitoring for LSP's; Defining SOPs; Analyzing LSP's Performance, Facilitate Logistics Procurement.
- Accountable for RM/PM receipts, material handling & proper- storage; material issuance as per BOM without affecting production, stock reconciliation & coordination with cross-functional department for smooth process & continuous improvement.
- Developing logistics strategies, building and innovating logistics solutions and concepts.
- Ensure safety & compliance in Transportation and warehouses as per company requirements.
- Customer Service Operations for India and Globe from Sales order management > Order Fulfillment > Sales Order Creation > Order Processing > Delivery Processing , General Inquiry, Master Data, Complaint Management, Collection Support, Commission Payments.
- Long Term Contracts with Shipping lines for Yearly Freights.
- Total management of ODC Cargo.
- (French MNC)
Manager Export Import
Bayer Material Science
09.2011 - 04.2016
Senior Customer Service Executive
Henkel Adhesive Technologies
11.2007 - 09.2011
Export Officer
Bhookhanwala Tools Pvt. Ltd.
03.2006 - 11.2007
Export Assistant
Rachana Industries
10.2003 - 03.2006
Education
Post Graduation Diploma - Logistics and Supply Chain Management
Mumbai University
01-2011
Diploma - Export Import Management
Wellingkars
01-2004
Bachelor's Degree - Commerce
Mumbai University
01-2003
Skills
- Supply chain management
- Customer service and order processing
- Vendor development and relations
- Accounts receivable management
- Inventory and warehouse oversight
- Documentation and reporting
- Quality inspection
- Freight negotiation strategies
- Government liaison
- Import, export, and operations management
- Team leadership and management
- Communication skills
- Planning and analysis
- Multitasking abilities
- Collaborative teamwork
- Pressure management and adaptability
Personal Information
Date of Birth: 12/30/81
Training
- Export Incentives, 07/01/14
- Intermediate Problem Solving & Decision Making, 05/01/14
- Initiative and Determination to Achieve, 06/01/13
- Customer Orientation, 05/01/13
Languages
- Marathi
- Hindi
- English
- Marathi
- Hindi
Contact
amey.kamerkar@rediffmail.com, +91-9870017189, +91-8422917189
Accomplishments
- Invited as a Guest Faculty in University of Mumbai in June 2016, 2018, 2019 & 2020.
- Won Special Pride Award for Year 2022-2023 towards Extraordinary Performance In increasing Stowage of cargo From 26 Mt to 27 MT
- Won Special Pride Award for the Year 2020-2021 towards Extraordinary Performance during Covid 19.
- Won Applaud Award for Year 2019. Spot Award for Work performance.
- UDAAN Individual Awards for Landmark Initiatives 2018
- Won Award for Best Team (Foreign Trade) across All Function of Procurement for the year 2014.
- Won Runner-up Award for Best Cost Saving Project for year 2013.
- Won Award for Best Team (Foreign Trade) across All Function of Procurement for the year 2013.
- Procurement for the year 2013.
❖ Won Runner- up Award for the best cost saving Project for 2012
Timeline
Head Import Export Operations
BASF India Ltd.
02.2025 - Current
Head of Customer Service and Import Export
Grasim Industries
11.2017 - 01.2025
Manager of Supply Chain
Arkema Chemicals India Pvt. Ltd.
04.2016 - 10.2017
Manager Export Import
Bayer Material Science
09.2011 - 04.2016
Senior Customer Service Executive
Henkel Adhesive Technologies
11.2007 - 09.2011
Export Officer
Bhookhanwala Tools Pvt. Ltd.
03.2006 - 11.2007
Export Assistant
Rachana Industries
10.2003 - 03.2006
Post Graduation Diploma - Logistics and Supply Chain Management
Mumbai University
Diploma - Export Import Management
Wellingkars
Bachelor's Degree - Commerce
Mumbai University