Omkar Sawant

Delivered technical and functional support for the National Apprenticeship Training Scheme (NATS), resolving 90%+ of issues within SLA, improving platform reliability and citizen service delivery.

• Led the Common Service Center (CSC) onboarding initiative, driving a 150% increase in rural student registrations by streamlining data collection and workflow management via SharePoint.
• Spearheaded the AI Apprenticeship Initiative under the Ministry of Education by analyzing establishment data (industry, workforce size) to identify high-potential partners, contributing to 94% target achievement.
• Managed end-to-end stakeholder coordination for national-level events including Advantage Vidarbha 2026, IndiaAI Summit, and Ankleshwar Industrial Expo, enabling effective client participation and outreach.
• Conducted institutional outreach and product demonstrations for Higher Educational Institutions, increasing awareness and adoption of the NATS portal.
• Owned incident management lifecycle by liaising between stakeholders and technical teams, ensuring timely resolution of portal issues and minimal service disruption.
• Contributed to the launch of the client’s social media strategy, providing data-backed insights from outreach activities to enhance engagement and visibility.
• Monitored and reported weekly KPIs and performance metrics to the Ministry of Education, enabling data-driven decision-making at the central government level.

• Forged strategic alliances with 20+ government officials, from Systems Analysts to Principal Secretaries, ensuring technology solutions directly supported critical national, and regional policy goals.
• Secured meetings with 10+ government officials within one week, establishing Sify as a key contender for the IndiaAI mission tender and driving the digital infrastructure development agenda.
• Identified 10+ potential government clients by collating government establishments, monitoring the Government e-marketplace portal, and attending pre-bid meetings.
• Drove progress on identified opportunities by conducting 2+ weekly meetings with Sify’s internal and external stakeholders, resolving 100% of action items within 72 hours of each meeting.
• Spearheaded client engagement initiatives by creating relationship maps, enabling targeted communication strategies that enhanced stakeholder satisfaction and generated 5 new IT opportunities.

• Designed social media infographics in Canva to promote hospital services, targeting potential patients and driving a 15% increase in website traffic.
• Streamlined website management by implementing WordPress and Elementor CMS, optimizing site structure and content delivery, improving site speed by 10%.
• Conducted keyword research and analysis using Ahrefs to identify 20+ relevant keywords with high search volume and low competition for healthcare services.

• Generated 667 leads by contacting international schools and executing targeted cold outreach via WhatsApp, email, and brochure distribution.
• Identified 30 potential technology partners through market research and competitive benchmarking for Tenhard India.

• Maintained optimal performance for 107 Java applications across 300+ Linux servers, achieving 99.9% system uptime by resolving performance bottlenecks using New Relic.
• Optimized Python-Selenium scripts using New Relic AI, enhancing application performance monitoring and reducing false positive alerts by 20% for application servers.
• Remediated Log4j vulnerability by identifying and replacing vulnerable files on IBM Apache web servers, addressing a severity 10 security threat.

• Developed and automated sentiment analysis reports by integrating Twitter API with Azure Logic Apps, classifying 5-10K daily posts and improving media response time by 2 hours.