Ami Doshi
CUSTOMER SERVICE
Mumbai
Summary
To work in the most challenging position with an organization that provides ample opportunities to learn and contribute.
Overview
10
10
years of professional experience
Work History
HR Recruiter
ACME SERVICES
09.2019 - 10.2020
- 1 year of Experience with Recruitment in all Sectors IT & Non-IT
Program Coordinator
SOSVA ORGANIZATION
- I have worked at SOSVA organization for 2 years as program coordinator for the project related to selecting of volunteers and placing them in different NGO based on their skills & interest and based on requirements of the NGO (for different programs like campaigning of SOSVA in Newspaper, magazines, Radio talk show etc), also contributed in designing the Project.
Student Parent Counselor and HR
Sinhal Classes
- Providing counselling face to face, over the telephone, or online
- Provide information about courses.
- To take attendance of all the students and faculties.
- To prepare pro file of student and faculties on MS Excel.
- To prepare counselling data manually.
- To prepare fees and salary schedule of students and faculties respectively.
- To take fees of all students.
- To prepare daily class Schedule of all faculties.
- To conduct mock test and do correction of all the sheets manually.
- To prepare result on MS Excel and make it available to the students.
- To take feedback of all the students regarding faculties and preparing daily feedback on MS Excel.
- To call the students according to the data and make them available all the information related to the course.
- Worked for 1 year
Recruiter for Non-IT
Jobs Territory (BANGALORE) Women Organization
01.2018 - 01.2022
- HR Recruitments-All positions.
- BFSI, FMCG, SALES, ECOMMERCE, RETAIL, LOGISTIC, EDU- TECH (WORK FROM HOME)
Senior Support Executive
Kartavya Healtheon Pvt Ltd
05.2012 - 08.2018
- Maintain patient database and case files.
- Register, verify and update patient`s records and information in the system.
- Politely assisted patient in person and via telephone.
- Managed incoming and outgoing calls and resolved patients Enquires.
- Schedules timely appointments with the field teams.
- Investigated, provided and submitted information to Higher Department about special incidents, events and complaints.
- Resolved problems or forwarded to managers as needed to diffuse intense situations.
- Performed cash, check and online transactions for the patient’s medicines.
- Monthly reminders given for the purchase of the drug.
- Provided guidance, support, and advice to the patients.
- Communicating, mailing and keeping a check on patient Health periodically.
- Reporting adverse events of the patients to pharmacovigilance department.
- Created and maintained computerized record management systems to record and process data and generate reports.
- Maintained good communication with different departments heads.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
- Identified process improvements in the day-to-day functioning of the departments.
Education
Dr.H.M.N College of Home Science
Mumbai, India 04.2001 -
Maharashtra Board
Holy Cross High School And Junior College
M.Sc. - Extension Education
S.N.D.T Women’s University
Juhu, Mumbai01-2007
B.Sc. - home science
Dr.B.M.N College of Home Science
01-2005
Skills
Commitment & focus towards the task I undertake
Desire to succeed
Interests
Sports and games, Art & Craft, Yoga, Music, Tracking and Rock Climbing
OTHER WORK EXPERIENCE
- Training Program on life skills for college going students(certification)
- Participation in National Workshop on emerging trends in Home management
- Organizing an event like Workshops, Seminars and Exhibitions
- Teaching children
- Counselling
- Yoga Instructor
- Summer camp Teacher with MAD (POGO)
INTERNSHIPS
- 1) SNDT Project (Udwada, Gujarat)- worked in balwadi for month at saran village in Gujarat (2005)
- 2) Toy Library (Matunga, Mumbai) December 2004
- 3) CCDT –COMMITED COMMUNITY DEVELOPMENT TRUST. May –June 2006
Timeline
HR Recruiter
ACME SERVICES
09.2019 - 10.2020
Recruiter for Non-IT
Jobs Territory (BANGALORE) Women Organization
01.2018 - 01.2022
Senior Support Executive
Kartavya Healtheon Pvt Ltd
05.2012 - 08.2018
Dr.H.M.N College of Home Science
04.2001 -
M.Sc. - Extension Education
S.N.D.T Women’s University
Student Parent Counselor and HR
Sinhal Classes
Program Coordinator
SOSVA ORGANIZATION
Maharashtra Board
Holy Cross High School And Junior College
B.Sc. - home science
Dr.B.M.N College of Home Science