Amir Khan

Handling End to End Supply Chain:

• Part of Control Tower Team-Handling end to end Supply Chain across First Mile, Warehousing,Inventory, Last Mile & SCM-Analytics.
• Managing multiple programs within SCM department -New Initiatives, Operational Excellence, POD,Inventory- Governance/Liquidation & TaaS Project.
• Providing data visibility-built dashboards for daily data requirement & KPIs tracking for functional teams.
• Have improved SCM based metrics & OTIF by 15-25% depending upon the metric, by using Lean methodologies & by updating current processes.
• Coordinating for all exceptions with multiple stakeholders like business, supply and logistics teams and resolving them on regular basis.
• Plus, link between SCM ground team & tech team- for new product development and changes in the current processes/modules.

Handled Operations of North Zone:

• Handled day to day Warehouse Operations-Supply Chain & Logistics.
• Have worked with multiple teams to resolve network design-related issues. Maintain a plan for the LH/TC team and sync with the necessary stakeholders to minimize the breach.
• Implemented continuous improvement initiatives (Kaizen/5S) in the MHs in close coordination with internal teams.
• Define track and improve on key metrics like breach, CDD, cost per shipment for the given region.
• Vendor Management- Third Party Logistics Providers- their performance monitoring (SLAs).

Handled Fleet of 2700+ Vehicle-Control Tower Operations:

• Orchestrated the Operations of fleet of 2700+vehicles, cultivated cross functional teams across offices & incorporated scalable processes.
• End to End ERP automation & decentralization of operations- Acted as a link between ops team & tech team.
• Vendor Management-Getting optimized service levels from Automotive OEMs and other vendors to support pre-defined SLAs and service quality.
• Significantly improved trucking based KPIs -Breakdown per KM (6K to 7.5K per KM) & Health of the vehicles
• Managed multiple programs which directly impacted overall cost per KM- Like FasTag Installations & Tools Placement.

Hyperlocal Logistics Operations:

• Managed logistics and ensured all parties in the cycle are working effectively and efficiently to ensure smooth operations. Analyzed prior delivery processes and uncovered more efficient method.
• Onboarded third party LSP partners, making protocols, and to support pre-defined SLAs.
• Managed and hired Delivery executives- Manpower Planning as per peak seasons or off seasons.
• Maintained overall Logistics cost at certain level to achieve organization level targets.

Sales of Fire Safety Products:

• Deals in B2C corporate sales and achieve monthly sales target
• Managed existing the customers and have converted prospects into customers.
• Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.