People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily pipeline and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead -
Protiviti Global Business Consulting
Gurugram
01.2025 - Current
Leading cross-industry teams to enhance project delivery and client satisfaction. Managing a team of five people across three teams, focusing on quality and innovation.
Conducting performance appraisals for team members, providing feedback, and identifying areas of improvement. Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Single POC to offer Project Management Office (PMO) support to major telecom clients globally.
Developing project plans and timelines and collaborating with clients to identify business needs and recommend strategies.
Led Gen AI and Metaverse working group at PKIC and championed the adoption of new technologies to improve team productivity and service delivery.
Mentoring junior team members in best practices and professional development strategies.
Senior Research Associate -
Protiviti Global Business Consulting
07.2022 - 12.2024
Leading a team of four to advance TMT, M&D, and CPS COE objectives. Created and maintained a daily pipeline for optimized task management. Handled the entire feedback process for three COEs to drive enhancements.
Direct Account Management support to Fortune 1000 software clients, involving the creation of call decks, thought leadership materials, and the facilitation of strategic initiatives.
Developed a global framework called BLUF and ARM (Bottom Line Upfront Analysis), focusing on identifying potential growth opportunities for the firm.
Led the Internal Gen AI workstream across the firm, and conduct 20+ trainings on themes like the Metaverse, Gen AI, Big Tech, 5G, etc.
Facilitated regular team meetings to discuss progress and address client challenges collaboratively.
Research Associate -
Protiviti Global Business Consulting
11.2019 - 06.2022
Executed secondary research while assisting industry leaders in global initiatives through comprehensive research, design, proposal, and analytical support.
Performing comprehensive industry newsletters, SWOT, PESTEL, and Porter's Five Forces analyses to evaluate market trends, competitive landscapes, and potential opportunities.
Education
Post Graduate Programme in Management -
IBS Gurgaon
03-2020
BBA -
IITM (GGSIPU)
JANAKPURI
03-2017
XII -
Red Roses Public School
Saket
03-2014
Skills
Technology Adoption
Strategic Initiatives
Mentoring & Coaching
Project and Account Management
Team Leadership
Collaborative Teamwork
Conflict Resolution
Analytical Skills
Subject Areas
Market Research
Strategic Business Consulting
Technology Industry
Telecom Industry
Benchmarking Study
M&D Industry
Proposal Support
Technical Skils
Microsoft CoPilot
Gen AI Tools - ChatGPT, Liner, Waldo AI etc
Database: Gartner, S&P Cap IQ, Pitchbook, MarketLine, ZoomInfo and IBIS
Intern- Internal audit and Financial advisory at Protiviti Global Business ConsultingIntern- Internal audit and Financial advisory at Protiviti Global Business Consulting
Contractor- Thought Leadership at Protiviti Global Business Consulting ServicesContractor- Thought Leadership at Protiviti Global Business Consulting Services