Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
AMIT BARTHWAL

AMIT BARTHWAL

Noida

Summary

Dynamic quality management professional with a proven track record, specializing in process optimization and compliance. Experienced in driving cost reductions and enhancing service quality through innovative solutions. Strong analytical skills and a passion for team building have led to significant operational improvements and a culture of continuous enhancement.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Manager - Global Quality and Process Excellence

Conduent
Noida
12.2012 - Current
  • Standardized and automated complex processes, enhancing alignment with business objectives.
  • Integrated quality concepts into daily operations, fostering a culture of continuous improvement.
  • Executed projects efficiently, leading to cost reductions and increased revenue.

Developed methodologies to analyze the effectiveness of key processes.

  • Generated ideas for process enhancements and tracked closure through categorization.
  • Facilitated seamless integration of new processes and functions within the account.
  • Monitored SLA measurement and compliance, ensuring client attestation to avoid penalties.

Lead Quality - Delivery Excellence

Capgemini
Bangalore
03.2011 - 12.2012
  • Led delivery excellence initiatives for business analysis in command center, enhancing service quality.
  • Oversaw quality management system for Bangalore and Gurgaon locations, ensuring compliance and consistency.
  • Directed accuracy improvement project, achieving significant enhancements in operational precision.
  • Implemented TAT reduction project, streamlining processes to enable faster service delivery.
  • Automated month-end closing procedures to enhance reporting speed and accuracy.

Junior Supervisor - Quality Assurance

LG Electronics India Pvt. Ltd
Greater Noida
06.2004 - 02.2011
  • Managed quality systems and processes, adhering to compliance standards.

Assistant Engineer - Quality

Moser Baer India Ltd
Greater Noida
02.2003 - 06.2004
  • Conducted quality control checks on materials and finished products for compliance.
  • Conducted quality and process audits to ensure compliance with standards and identify areas for improvement.
  • Collaborated with cross-functional teams to improve product designs and specifications.

Engineer - Quality

Calcom India Ltd.
Greater Noida
07.2002 - 02.2003
  • Managed quality assurance processes in manufacturing environments to maintain product compliance with standards.
  • Analyzed engineering data to identify areas for process improvement and efficiency.
  • Collaborated with cross-functional teams to enhance product development processes.

Education

Masters in Business Administration - International Business & Production Operations

Amity University
Noida
06-2008

Bachelors in Arts -

Delhi University
New Delhi
06-2003

Diploma in Electronics Engineering - Digital Electronics & Microprocessor System Design

PUSA Polytechnic
New Delhi
06-2002

Skills

  • Quality Systems
  • Process Improvement
  • Process Optimization
  • Compliance
  • Cost Reduction
  • Business Analysis
  • Risk Management
  • Documentation
  • Analytical Skills
  • Problem Solving
  • Team Building

Certification

• Certified ZED Consultant, QCI India, 01/2018
• Certified Internal Auditor of the Company for ISO 9001: 2008, Capgemini, 01/2011
• Six Sigma Black Belt, LG Korea, 01/2010
• Certified Internal Auditor, TUV SUD, 01/2010
• Trained in Auditing as per ISO 19011 Standard requirements, TUV SUD, 01/2010
• Certified Auditor/Lead Auditor for ISO 9001:2008, BSI, 01/2009
• Six Sigma and Lean Six Sigma Training, LG Korea
• Leadership Skills, Team Management and Personality Development training Program

Personal Information

  • Date of Birth: 07/07/80
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Manager - Global Quality and Process Excellence

Conduent
12.2012 - Current

Lead Quality - Delivery Excellence

Capgemini
03.2011 - 12.2012

Junior Supervisor - Quality Assurance

LG Electronics India Pvt. Ltd
06.2004 - 02.2011

Assistant Engineer - Quality

Moser Baer India Ltd
02.2003 - 06.2004

Engineer - Quality

Calcom India Ltd.
07.2002 - 02.2003

Masters in Business Administration - International Business & Production Operations

Amity University

Bachelors in Arts -

Delhi University

Diploma in Electronics Engineering - Digital Electronics & Microprocessor System Design

PUSA Polytechnic
AMIT BARTHWAL