Amit Bhardwaj
Hyderabad
Summary
Dynamic professional with extensive experience at UBS, excelling in process management and reconciliation. Proven track record in driving automation projects, enhancing efficiency, and fostering teamwork. Adept at resolving complex broker disputes while maintaining high customer satisfaction. Recognized for leadership and adaptability, consistently achieving targets and improving operational performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Authorized Officer (Lead)
UBS Business Solution (India) Pvt. Ltd.
12.2021 - Current
- Managing process for US Listed options Receivable & Payables
- Responsible for managing Brokers / Client queries and escalations
- Responsible to create process MAP and SOPs by using ARIS tool
- Responsible to keep performance track for assigned team members
- Responsible for providing feedback whenever required
- Responsible for maintaining & publishing Monthly KPI & KRI
- Responsible for keeping a record to monthly settlement and ensure achieve as per SLA
- Knowledge with Reconciliation Process of global securities including verifying, computing, provisioning brokerage commission, collecting payments and posting journal entries
- Experience in manuals as well as electronic platforms via Atlantis and CMTA
- Experience in FIA-Tech ERECS Automate Reconciliation and invoice management
- Managing the status of accounts and balances and identifying inconsistencies
- Provide solutions to any relative problems of brokers
- Dealing with brokers issues escalated by the team and sharing it with the management when appropriate
- Participate in broker calls ensuring that procedures are updated and validated on a timely manner
- Leaded Atlantis on-boarding project for US Listed options business; Handled End to End on-boarding process from initial conversion BRD Writing, UAT Testing, Connect with counter parts, Banking setup, Nostro account setup to Final Prod on-boarding
- Monthly GBOVS Process on-boarding on Alteryx (Automation Tool); Saved total 16 Hours monthly
- Monthly Atlantis Vs Internal records Reconciliation on-boarding on Alteryx; Saved total 6 Hours monthly and mitigate the risk on over/under charging to Clearing brokers and revenue loss of the month
- GPS to Atlantis onboarding for Wells Fargo; Successfully onboarded 20 Executing/clearing brokers from legacy GPS platform to FIA Atlantis
- Part of Genpact to Wells Fargo inhouse process transition
Securities Operations Service Specialist (Lead)
Wells Fargo EGS India Pvt.
04.2018 - 12.2021
- Responsible to resolve Trades Dispute from external Brokers
- Responsible for FCM Derivatives GPS and Atlantis Daily & Monthly Reconciliation process
- Responsible for Trade Brokerage rate quantity correction
- Responsible for FCM Derivatives GPS and Atlantis monthly settlements
- Responsible for Cash Management Entries for commission paid & received
- Responsible weekly and monthly Net down for commission paid and receive
- Handle and reconciliation the data of multiple exchanges
- Working in GMI (Rumba) application for checking the trades and setup interesting parties in GMI
- Handling the query of broker and provide report as they requested
- Responsible for internal audit check for entire team
- Major contributor for Employee engagement program
- Driving Automation projects within the team
- Responsible for team cross training and training for newly hired team members
Process Developer (P.D.)
Genpact India Pvt. Ltd.
09.2011 - 04.2018
- Responsible for GPS and Atlantis monthly prelims process
- Responsible for GPS and Atlantis monthly settlements
- Responsible for Cash Management Entries for GPS and Atlantis
- Preparing file for daily Reconciliation file in MS Excel by using sorting, filters, pivot tables, v-lookups and other functions
- Responsible for report daily receivable and payables commission status
- Responsible weekly and monthly Net down for commission paid and receive
- Maintain daily reconciliation of GPS in which reconcile the rate, quantity and match with correct agreement of breaks
- Use EGUS for checking agreement and use GPS for setup rates
- Handle and reconciliation the data of multiple exchanges
- Working in GMI (Rumba) application for checking the trades and setup interesting parties in GMI
- Handling the query of broker and provide report as they requested
- Leading Investment & Financial Bank of USA.
- Got Q1 2021 Award for Successful transition from CTS to UBS and steam line the process
- Wells Fargo champion Award
- Awarded for 3 Silver & 7 Bronze Award in my correct tenure
- Part of Wells Fargo to Genpact process transition
- Zero Defect & Escalation throughout my tenure
- Consistently met & exceeded Customer & Quality Team’s expectations
- Considered as The Best Team Player four times continuously
Officer
HDFC Bank Ltd.
08.2009 - 09.2011
- Responsible for making daily reports for receiving payments on daily basis
- Keeping record for individual targets and achieve
- Responsible for distributing customer allocation for all over Delhi
Education
Graduation -
M.J.P.R. University
01.2007
Intermediate (12th) -
U.P. Board
Allahabad01.2004
High School (10th) -
U.P. Board
Allahabad01.2002
Skills
- Mainframe
- CME
- DOCS
- FIA-Tech Atlantis
- Broker management system
- Alteryx
- MS Office (Excel, Word, PowerPoint, and Outlook)
- Visio
- Aris
Certification
- Lean Certified from Genpact Quality Team
- DRA Certified from Indian Institute of Banking & Finance
- Training Completed of KYC Guidelines
- Training Completed of Anti Money Laundering
- Training completed of Banker-Customer Relationships
- Certified ARIS Designer
Languages
- Hindi
- English
- Hindi
Disclaimer
I honestly declare that all the above-mentioned information is true and correct to the best of my knowledge. I also understand if any of the information given above is found false / incorrect; my candidature is liable to be rejected.
Key Strengths Skills
- Focus on customer satisfaction and Teamwork & Collaboration
- Open to feedback and Interpersonal skills
- Adaptability to Change and Goal Oriented
Personal Information
- Passport Expiry Date: 09/2029
- Father's Name: Late Mr. Rajkumar
- Date of Birth: 11/11/86
- Marital Status: Married
Timeline
Authorized Officer (Lead)
UBS Business Solution (India) Pvt. Ltd.
12.2021 - Current
Securities Operations Service Specialist (Lead)
Wells Fargo EGS India Pvt.
04.2018 - 12.2021
Process Developer (P.D.)
Genpact India Pvt. Ltd.
09.2011 - 04.2018
Officer
HDFC Bank Ltd.
08.2009 - 09.2011
Graduation -
M.J.P.R. University
Intermediate (12th) -
U.P. Board
High School (10th) -
U.P. Board