Amit Choudhary

• Monitor server stability and proactively resolve system issues (Apache, MySQL, etc.)
• Troubleshoot and manage service-impacting incidents
• Escalate critical events and coordinate resolutions
• Handle disk failures, RAID alerts, and filesystem integrity checks
• Manage JetBackup tasks and ensure data integrity
• Document incidents, maintain playbooks, and investigate SLA breaches
• Collaborate with support teams to resolve customer-impacting issues
• Mentor and train team members, optimizing monitoring checks
• Using monitoring tools like Check_MK to track server health.
• Implement DDoS protection using firewalls, rate limiting, and mitigation services

• Monitoring server performance and optimizing resource utilization (CPU, RAM, Disk, Network).
• Managing web servers like Apache, Nginx, LiteSpeed.
• Managing shared hosting, VPS, and dedicated servers.
• Worked on help desks, escalation issues, and stabilization desks
• Applying security patches and OS updates.
• Handled abuse cases (exploits, spam, cron job abuses)
• Assisted customers via Live Chat and coordinated with Cage Technicians
• Managed server backups using R1Soft and monitored performance
• Trained new employees and mentored junior administrators
• Troubleshooting website-related issues (PHP errors, 500 errors, slow website loading).
• Using monitoring tools like Nagios to track server health.