Amit Choudhary
Muzaffarnagar
Summary
Experienced System Administrator with a solid background in server configuration, security hardening, and performance optimization. Adept at troubleshooting and resolving complex technical issues, ensuring consistent server stability and reliability. Demonstrated success in managing abuse cases and delivering high-quality technical support in fast-paced web hosting environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Systems Monitoring Team Lead
A2 Hosting, Inc.
02.2020 - Current
- Monitor server stability and proactively resolve system issues (Apache, MySQL, etc.)
- Troubleshoot and manage service-impacting incidents. Bug Tracking on Jira and Kayako.
- Handle internal escalated Jira tickets and track resolution progress.
- Handle disk failures, RAID alerts, and filesystem integrity checks.
- Manage JetBackup tasks and ensure data integrity.
- Document incidents, maintain playbooks, and investigate SLA breaches.
- Collaborate with support teams to resolve customer-impacting issues.
- Mentor and train team members, optimizing monitoring checks.
- Using monitoring tools like Check_MK to track server health.
- Implement DDoS protection using firewalls, rate limiting, and mitigation services.
Junior System Administrator
Lunarpages Internet Solutions
09.2014 - 01.2020
- Monitoring server performance and optimizing resource utilization (CPU, RAM, Disk, Network)
- Managing web servers like Apache, Nginx, LiteSpeed
- Managing shared hosting, VPS, and dedicated servers
- Worked on help desks, escalation issues, and stabilization desks
- Applying security patches and OS updates
- Handled abuse cases (exploits, spam, cron job abuses)
- Assisted customers via Live Chat and coordinated with Cage Technicians
- Managed server backups using R1Soft and monitored performance
- Trained new employees and mentored junior administrators
- Troubleshooting website-related issues (PHP errors, 500 errors, slow website loading)
- Using monitoring tools like Nagios to track server health
Education
Master of Computer Applications (MCA) - undefined
Meerut Institute of Technology (UPTU University)
03.2014
Bachelor of Computer Application (BCA) - undefined
Shri Ram Group of Colleges (C.C.S)
03.2011
Skills
- Linux Server Administration
- Web Hosting Control Panels
- Web Servers
- Database Management
- Scripting & Automation
- Cloud Platforms
- Billing & Automation
- Remote Management
- Virtualization
- Security
- Basic Windows Server Administration
- Backup Solutions
- Monitoring Tools
Certification
- Red Hat Certification
- CPanel & WHM Certified Administrator
- Imunify360
- JetBackup
- LiteSpeed
- Plesk Obsidian Professional Certification
- SolusVM 2 Professional Certification
<Enter your own>
Title: Linux Systems Engineer
Timeline
Systems Monitoring Team Lead
A2 Hosting, Inc.
02.2020 - Current
Junior System Administrator
Lunarpages Internet Solutions
09.2014 - 01.2020
Master of Computer Applications (MCA) - undefined
Meerut Institute of Technology (UPTU University)
Bachelor of Computer Application (BCA) - undefined
Shri Ram Group of Colleges (C.C.S)
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