Experienced System Administrator with a solid background in server configuration, security hardening, and performance optimization. Adept at troubleshooting and resolving complex technical issues, ensuring consistent server stability and reliability. Demonstrated success in managing abuse cases and delivering high-quality technical support in fast-paced web hosting environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Systems Monitoring Team Lead
A2 Hosting, Inc.
02.2020 - Current
Monitor server stability and proactively resolve system issues (Apache, MySQL, etc.)
Troubleshoot and manage service-impacting incidents. Bug Tracking on Jira and Kayako.
Handle internal escalated Jira tickets and track resolution progress.
Handle disk failures, RAID alerts, and filesystem integrity checks.
Manage JetBackup tasks and ensure data integrity.
Document incidents, maintain playbooks, and investigate SLA breaches.
Collaborate with support teams to resolve customer-impacting issues.
Mentor and train team members, optimizing monitoring checks.
Using monitoring tools like Check_MK to track server health.
Implement DDoS protection using firewalls, rate limiting, and mitigation services.
Junior System Administrator
Lunarpages Internet Solutions
09.2014 - 01.2020
Monitoring server performance and optimizing resource utilization (CPU, RAM, Disk, Network)
Managing web servers like Apache, Nginx, LiteSpeed
Managing shared hosting, VPS, and dedicated servers
Worked on help desks, escalation issues, and stabilization desks
L2 Linux Support Specialist at Hosting.com (formerly A2 Hosting Inc / World Host Group)L2 Linux Support Specialist at Hosting.com (formerly A2 Hosting Inc / World Host Group)
Assistant Executive at Realme Mobiles Telecommunication (RHR India Pvt Ltd.)Assistant Executive at Realme Mobiles Telecommunication (RHR India Pvt Ltd.)