Reading self help books
Amit Das
Information Process Enabler
Kolkata
Summary
Knowledgeable and dedicated customer service professional with extensive experience in BFSI industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Customer Relationship Specialist
Digital Media Fox Pvt Ltd
Delhi
11.2020 - Current
Manage customer queries through mails and chats, allotment of token to related team or group
Information Process Specialist
Tata Consultancy Services
Kolkata
06.2017 - 02.2020
Finance and operations process, change of details, indexation of claims, corporate incidents and processing and payment settlement of claims for a life insurance company based on UK
Senior Associate
Wipro Ltd
Kolkata
10.2016 - 03.2018
Provider selection, calculation of copay and coinsurance, calculation of claim amount, overall settlement of the claim for an Health insurance company based on US.
Education
Bachelor Of Commerce - Accounting
Swami Sahajanand College
Bokaro 04.2012 - 03.2015
10th Board -
Bokaro Ispat Vidyalaya
Bokaro 04.2008 - 03.2009
Higher Secondary - Commerce
RVS Inter Mahavidyalay
Bokaro 04.2010 - 03.2012
Skills
Report preparation
undefinedAccomplishments
- Star performer of the quarter 2017 in wipro Ltd
- Best team award for August 2019 in TCS
Interests
Learning through internet
Fitness enthusiasm
Timeline
Customer Relationship Specialist
Digital Media Fox Pvt Ltd
11.2020 - Current
Information Process Specialist
Tata Consultancy Services
06.2017 - 02.2020
Senior Associate
Wipro Ltd
10.2016 - 03.2018
Bachelor Of Commerce - Accounting
Swami Sahajanand College
04.2012 - 03.2015
Higher Secondary - Commerce
RVS Inter Mahavidyalay
04.2010 - 03.2012
10th Board -
Bokaro Ispat Vidyalaya
04.2008 - 03.2009
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