Amit Goswami
Mumbai,Maharashtra
Summary
Program Management and Digital Strategy Leader with 24+ years of global experience across Product Development, Program/Project Management, and Business Development. Proven success in delivering $100M+ in total project value, driving 40%+ growth in product adoption, and leading cross-functional teams through complex enterprise-scale initiatives. Strong expertise in digital solutioning, agile product delivery, and customer-centric transformation.
Overview
25
25
years of professional experience
4
4
Certification
Work History
Business Development Manager – Digital Solutions
Hewlett Packard India Sales Pvt. Ltd.
Mumbai, Maharashtra
07.2022 - Current
- Led the design and delivery of scalable digital product solution frameworks for enterprise clients, resulting in a 20% year-over-year increase in conversion rates
- Executed high-impact Proofs of Concept that led to the closure of couple of major deals, each valued at over $1 million.
- Conducted in-depth market and competitive analysis to support the successful launch of new products aligned with digital transformation goals.
- Led cross-functional teams, delivering measurable business outcomes with a client satisfaction rate exceeding 92%.
- Led CXO-level presentations and workshops, influencing strategic buy-ins.
Program Manager / Engagement Manager
Capgemini Technology Services India Pvt. Ltd.
02.2017 - 07.2022
- Directed $60M+ multi-year IT transformation programs for multi sectors across NA, EU and APAC.
- Delivered 5 global transitions and transformation on-time and within 10% budget variance.
- Developed strategic operating models and solution storyboards for 20+ RFPs with >50% win rate.
- Managed over 60+ resources across geographies with improved productivity KPIs.
- Led transformation governance, driving risk reduction by 35% via early mitigation frameworks.
Program Manager – Transition & Transformation
Hewlett Packard Enterprise Services, India
02.2013 - 01.2017
- Executed global delivery frameworks for clients with TCV ranging from $5–10M.
- Enabled cloud migration and hybrid infra transformation with 20% cost savings for clients.
- Owned end-to-end program lifecycle: due diligence, design, delivery, and optimization.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Delivery Project Manager
IBM India Pvt. Ltd.
04.2011 - 02.2013
- Managed Pan-India project portfolios with SLA compliance > 98%.
- Led service desk, data center optimization, and vendor management engagements for MNC clients.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Service Delivery Manager
Hewlett Packard
01.2003 - 12.2011
- Managed enterprise IT delivery for 20,000+ users, optimized operational costs by 15%.
- Delivered infrastructure projects including data center buildouts, automation, and ITIL-compliant processes.
- Improved service quality, addressing client concerns promptly and professionally.
- Handled escalated customer issues effectively, resolving problems swiftly while preserving positive relationships where possible.
Technical Lead
Chipsoft Technology
01.2000 - 01.2003
- Commenced carrier
Education
EMBA - Product Leadership
CMR IT University
05.2024
Bachelor of Computer Applications - undefined
JRN Rajasthan Vidyapeeth University
08.2007
Skills
- Comprehensive Program & Project Management
- Partner & Vendor Management
- Risk & Issue Management
- Client Relationship Management
- Stakeholder Engagement
- Data-Driven Decision-Making
- Business Development Support
- Agile/Scrum/Scaled Agile
- Outcome-Based Solution Selling
- Strategic Product Management
Certification
- PMP, PMI, 2010
- Prince2, 2012
- PGP – Data Science, 2019
- SAFe Agile Certified, 2021
- Certified Scrum Fundamentals, 2020
- Six Sigma Green Belt, 2012
- ITIL v3 Foundation, 2012
- Harvard – Connected Manager, 2020
- Enterprise Design Thinking Practitioner, IBM, 2020
Project Highlights
🔹 Cloud Migration Programs for Enterprise Clients - Led 5+ cloud migration projects across retail, and manufacturing sectors, achieving up to 40% reduction in operational costs and 30% improvement in system scalability.
🔹 Helping Hands (Ready-to-Cook Basket Platform - EMBA Innovation Project) - Award winning MVP serving 500+ urban households in 3 months, reducing meal prep time by 50% and supporting 20+ local farmers, as part of an EMBA innovation initiative.
Personal Information
Title: Senior Leader | Digital Transformation Strategist
Timeline
Business Development Manager – Digital Solutions
Hewlett Packard India Sales Pvt. Ltd.
07.2022 - Current
Program Manager / Engagement Manager
Capgemini Technology Services India Pvt. Ltd.
02.2017 - 07.2022
Program Manager – Transition & Transformation
Hewlett Packard Enterprise Services, India
02.2013 - 01.2017
Delivery Project Manager
IBM India Pvt. Ltd.
04.2011 - 02.2013
Service Delivery Manager
Hewlett Packard
01.2003 - 12.2011
Technical Lead
Chipsoft Technology
01.2000 - 01.2003
EMBA - Product Leadership
CMR IT University
Bachelor of Computer Applications - undefined
JRN Rajasthan Vidyapeeth University
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