AMIT GUPTA
Senior Manager - Consulting
Mumbai
Summary
Seasoned professional with 18+ years of experience driving large-scale business transformation programs across public and private sectors. Proven expertise in strategic initiatives, stakeholder management and delivering complex IT and consulting solutions under stringent timelines. Industries served include Public, Media and Automotive. As Management Consultant drafted DPRs (As-Is state Assessment, Target-state recommendations, Process Mapping), did Functional Requirement gathering, conducted discovery workshops and Change Management workshop, drafted RFP and SI Evaluation and selection, PMO support & Stakeholder management.
Pursuing PhD in Marketing Management: "Study & Development of the Opportunity Qualification Framework as an Integral Module of CRM Solutions."
Overview
20
20
years of professional experience
2014
2014
years of post-secondary education
4
4
Certifications
Work History
Senior Manager - Consulting
Cognizant Technology Solutions, CTS
05.2022 - Current
- Working in Enterprise Process Consulting Group, Industry CMT - Comms, Media & Tech, Region GGM - Global Growth Markets
- Worked as Business Consultant in MultiChoice Group, spearheaded Wakanda – Business Transformation (Salesforce Implementation) which includes AS IS Assessment, finalization of TO BE Sales process & stakeholder management, SFDC CPQ scoping and roll-out approach
- Supporting Key Accounts such as Kantar, WPP, MultiChoice Group and supporting key large deals pursuits
- Achievement - Reached finals of Blue Bolt initiative and Business Idea is under consideration to be Cognizant IP
Product Manager
Nihilent
08.2019 - 05.2022
- Developed product 'rewards and loyalty management' platform for OEMs.
- Prepare GTM for product and do front end selling and Led vision of $3 M.
- Started Business Partnership with Microsoft & major bank.
- Achievement - Successfully closed 2 deals (Indian & Global) in first four months.
Business Process Consultant (CEO Office)
Tata Technologies
08.2015 - 08.2019
- Worked as part of SPEED (Sales Process Enhancement for Enterprise Development) PMO - CEO Office
- Spearheaded Program Management (Sales track) of O2C (Opportunity to Cash) Business Transformation Initiative (Digital Transformation) which includes Implementation of Salesforce Sales Cloud, Pardot & SFDC CPQ, Salesforce & SAP Integration, drafted AS IS assessment report, Proposed TO BE Sales process (SFDC CPQ for Product business), managed CRM tool selection process (between MS Dynamics & Salesforce), led Organisation level Change Management, managed UAT and sales training
- Steered business support activities which included Key Account Management (account planning, governance, NPS) of worth account > $20 million revenue
- Organizing workshops for large deals with CXOs and preparing proposals/ case studies
- Worked as a part of TBEM (Tata Business Excellence Model) Application team
- Prepared company strategy for new territory like Japan and new market (EV)
- Led the set-up of BD layer within the organization
- Achievement - Awarded 'Employee of the Month' for O2C Program Management
Manager
Rolta India
02.2013 - 08.2015
- Worked as a part of Homeland Security Presales team, Industry - Public Sector LEAs
- Spearheaded presales activities which include Preparation for POC and writing proposals (technical and commercial), writing RFP / RFI for customers
- Supervised three large scale CCTNS projects in Arunachal Pradesh, Manipur & Mizoram which includes mentoring technical team, conducting progress cadence with leadership and managing multiple 3rd party vendors
Senior Consultant
PricewaterhouseCoopers (PwC) India
05.2010 - 01.2013
- Worked in PwC Advisory Group, Industry Public Sector - Government, Region India & Sub Continent
- Worked as Management Consultant roles & responsibilities include drafting DPR (AS IS assessment & TO BE Approach), drafting RFP, bid evaluation & management, conducting change management workshop, PMO role and supporting deal pursuits.
- Worked as Management Consultant in CCTNS Project/s for Law Enforcement Agencies (LEAs) - NCRB, Delhi Police, Rajasthan Police & other state police. Key activities include drafting DPR (AS IS Assessment), conducting change management workshops, drafting RFP, Bid Evaluation, Contract signing, vendor onboarding & PMO setup. Highlights: Won PwC Spot Award for the project, Letter of Appreciation from State of Rajasthan, Manipur and Tripura, Drafted CCTNS Rajasthan RFP got selected as the model RFP among 35 States / UTs.
- Worked as Business Consultant in Nepal Government Enterprise Architecture (NGEA) project funded by ADB, key activities include drafting DPR for 42 government services and conducted readiness assessment workshops. Supported Pilot Roll-out of e-Filing Project in Inland Revenue Department
- Worked as PMO lead in PDS Transformation (Food Coupon Project) – Aadhar Enrollment for MP Government, key activities include conducting sign-off workshops & progress reviews, managing multiple public and private stakeholders and supporting audits.
Technical Lead
C1 India
08.2007 - 07.2008
- Worked on Tender Management System as a software lead, key activities includes requirement gathering and software development. Key customer includes IOCL, HPCL & DGS&D.
Software Engineer
Patni Computer Systems
12.2005 - 07.2007
- Worked as Software Engineer in PES (Product Engineering Services) team
- Worked on Protocol Queue Manager (PQM) Project, Toshiba Medical System Corporation, Japan. Key activities includes requirement gathering and software development. Achievement - traveled to TMSC, Japan within 1 year of the employment.
- Worked on Component Human Machine Interface (CHMI) Project, Rockwell Automation, USA. Key activities includes requirement gathering and software development.
Education
BE - Information Technology
Indian Institute of Information Technology Calcutta
Kolkata, West Bengal06-2005
MBA - Information Technology
ABV Indian Institute of Information Technology & Management
Gwalior, Madhya Pradesh05-2010
Pursuing Ph.D. - Marketing Management
Pune University
Pune, India 04.2001 -
Skills
- Consulting
- Business Transformation
- TOGAF
- Program Management
- Design Thinking
- Client Relationship Management
- Drafting DPR and RFP
- Business Process Reengineering
Certification
TOGAF® 9 Certification
Research Paper
Identification of Secondary Factors that Influence Buying Behaviour of Soaps and Chocolates, FMCG sector, Gwalior city, Prof. Manoj Patwardhan, ABV IIITM Gwalior, ICFAI Journal of Marketing Management, May'10
Timeline
Senior Manager - Consulting
Cognizant Technology Solutions, CTS
05.2022 - Current
Product Manager
Nihilent
08.2019 - 05.2022
Business Process Consultant (CEO Office)
Tata Technologies
08.2015 - 08.2019
Manager
Rolta India
02.2013 - 08.2015
Senior Consultant
PricewaterhouseCoopers (PwC) India
05.2010 - 01.2013
Technical Lead
C1 India
08.2007 - 07.2008
Software Engineer
Patni Computer Systems
12.2005 - 07.2007
Pursuing Ph.D. - Marketing Management
Pune University
04.2001 -
BE - Information Technology
Indian Institute of Information Technology Calcutta
MBA - Information Technology
ABV Indian Institute of Information Technology & Management
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