Amit Narayan Joshi
Deputy General Manager
Pune
Summary
An IT professional with 15+ years of experience with proven leadership in managing large scale to medium size projects. A confident communicator and Team leader focused on delivering solutions benefitting end users using Agile methodology.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
Deputy General Manager
Vodafone Shared Services India Ltd
Pune
07.2016 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Reviewed performance results to target and take corrective measures with authorization and escalation
- Participated in planning process to achieve corporate objectives
- Employed best practices and management controls to provide superior service to internal and external customers
Scrum Master
Persistent-Barclaycard
Pune, Maharashtra
07.2012 - 07.2016
- Implementation of IVR project for Barclaycard, UK, using Scrum delivery
- Benchmark project which resulted others projects to follow same Agile principles
- Implemented Innovative strategies, concerning Sprint deliverables, which benefited in project deliverables
Product Lead
Persistent Systems India Ltd
Pune
04.2012 - 07.2016
- Android mobile banking app that replaced visiting physical branch for account opening and banking- related services
- Aadhar authentication using bio metric finger scanning and Pan card authentication were key features delivered across multiple teams
- Additional features such as transferring money to buddy account holders, offering services based on location, Google glass features, etc
- Recipient of Star Award for process innovation and application delivery as per agreed timelines
- Building up team size of 25 members from cross-functional teams
- Responsible for prioritizing and key decision member in overall development.
Senior Associate
Cognizant Technology Solutions India Ltd
Pune, Knutsford
01.2007 - 04.2012
- Part of development team which transitioned into technical product ownership role for a project which focused on digitization of customer-facing applications
- Transitioned from developer to Technical Product Owner
- 100% implementation using Agile-Scrum delivery model
- Recognition for leadership, process innovation strategies benefiting end users.
Syntel, India Pvt Ltd
Mumbai
03.2006 - 01.2007
Genesys International
Mumbai
03.2005 - 03.2006
Aspentech
Boston
06.2004 - 02.2005
Education
M Sc - Computer Systems
Northeastern University
Boston, USA 08.2001 - 12.2003
B.E - Mechanical
Mumbai University
Mumbai, MH 10.1994 - 12.1999
Diploma - Data Science And Business Analytics
Great Learning
Online 02.2022 - 02.2023
Strategic Management -
IIM
Kashipur-Online 03.2018 - 09.2018
Skills
Leadership skills : Setting up Charging Functionality to support Vodafone European markets
Project Management skills: Developed Android mobile banking App covering 18 use cases with cross-functional teams
Communication skills
Critical Thinking & Decision Making Skills: Optimizing user journey and offering pleasant payment experience across different European markets
Certification
Sun Certified Java Programmer 1.5
Timeline
Diploma - Data Science And Business Analytics
Great Learning
02.2022 - 02.2023
Strategic Management -
IIM
03.2018 - 09.2018
Deputy General Manager
Vodafone Shared Services India Ltd
07.2016 - Current
Scrum Master
Persistent-Barclaycard
07.2012 - 07.2016
Product Lead
Persistent Systems India Ltd
04.2012 - 07.2016
Senior Associate
Cognizant Technology Solutions India Ltd
01.2007 - 04.2012
Syntel, India Pvt Ltd
03.2006 - 01.2007
Genesys International
03.2005 - 03.2006
Aspentech
06.2004 - 02.2005
M Sc - Computer Systems
Northeastern University
08.2001 - 12.2003
B.E - Mechanical
Mumbai University
10.1994 - 12.1999