Amit Joshi
Delhi
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
10
10
years of professional experience
Work History
Assistant Manager - Sales & Operation Planning
OFB Tech. Pvt. Ltd.
03.2023 - Current
- Successfully managed procurement plans for DI Pipes, contributing to an average margin of 3% and a significant yearly revenue creation
- Streamlined procurement processes, ensuring timely delivery and optimal inventory levels
- Coordinated with suppliers, logistics, and internal teams to ensure seamless operations
- Successfully negotiated contracts with suppliers, ensuring favorable terms and conditions
- Analyzed market trends, supplier performance, and cost data to inform procurement decisions
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Operation Executive
OYO Hotel and Homes Private Limited
02.2018 - 02.2023
- Oversaw online travel agents for several nations at Oyo Rooms, including Malaysia, Indonesia, Vietnam, the Philippines, and Thailand
- Spearheaded strategic partnerships with six key OTAs, boosting booking frequency by 30% across Southeast Asian regions and enhancing market penetration through tailored promotional strategies
- Managed inventory of 20000 rooms across several OTAs
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Customer Retail Executive
Vodafone India Pvt. Ltd
01.2015 - 01.2018
- Spearheaded in-store customer engagement activities, achieving a 20% increase in customer satisfaction scores and a 15% rise in monthly sales conversions through personalized service and effective product demonstrations
- Forged strategic partnerships with key suppliers, leading to a 25% cost reduction in promotional materials and enhancement of in-store displays, thereby elevating the customer shopping experience and boosting foot traffic by 30%
Education
Bachelor of Commerce - Financial Accounting
01.2013
High School Diploma -
01.2010
Secondary examination - undefined
01.2008
Skills
- Proficient in Excel data analysis
- Chart analysis skills
- Powerpoint
- Office
- Experience with Microsoft applications
- Python programming
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Assistant Manager - Sales & Operation Planning - OFB Tech. Pvt. Ltd.
03.2023 - Current
Senior Operation Executive - OYO Hotel and Homes Private Limited
02.2018 - 02.2023
Customer Retail Executive - Vodafone India Pvt. Ltd
01.2015 - 01.2018
CBSE - Secondary examination,
Manav Bharti University - Bachelor of Commerce, Financial Accounting
CBSE - High School Diploma,
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