Summary
Overview
Work History
Education
Skills
Timeline
Amit Kachhawaha

Amit Kachhawaha

Deputy Manager
Jodhpur Rajasthan

Summary

Deputy Manager with over 7 years of experience in overseeing daily operations, collaborating with senior management, and representing organizations in high-stakes situations. Proven ability to enhance team efficiency, set and achieve organizational goals, and mentor diverse teams. Recognized for strategic decision-making and alignment with company objectives

Overview

8
8
years of professional experience
2016
2016
years of post-secondary education

Work History

Deputy Manager

HDFC ERGO General Insurance
10.2023 - Current

Developed and managed relationships with all the working capital channels of HDFC Bank, like BBG EEG ECG HCF & Retail Agri, and HDFC Bank’s CPU team, to increase HDFC Ergo market share.

Assisted in the development and implementation of operational policies and procedures, leading to a 20% increase in team efficiency.

Collaborated with senior management to set and achieve departmental goals, resulting in a 15% boost in productivity metrics.

Oversaw daily operations, ensuring a 98% efficiency rate and a 25% reduction in operational costs.

Successfully managed and mentored a diverse team, achieving a 95% employee satisfaction rating.

Represented the organization in the absence of the Manager, consistently making decisions in alignment with the company's vision and objectives.

Unit Manager

ICICI Lombard General Insurance
11.2020 - 10.2023

Managed the Jodhpur Cluster, overseeing operations for the Axis Bank channel across 23 branches, ensuring alignment with organizational goals.

Provided strategic leadership for key verticals: RBB, SBB, CBG, MAB, WHEEL, and ADM, driving business growth and enhancing customer experience.

Directed and mentored a high-performing team, achieving sales targets and fostering professional development.

Devised and implemented growth strategies, increasing market share through cross-selling and up-selling opportunities.

Built strong relationships with senior bank leadership, ensuring seamless coordination and operational excellence.

Acted as the primary point of contact, streamlining communication and collaboration across all branches and verticals.

Associate

ICICI Prudential Ltd.
07.2017 - 11.2020

Led operations for the S2S channel in Jodhpur, driving the achievement of life insurance sales targets through strategic planning and execution.

Focused on cross-selling life insurance products by identifying customer needs, enhancing satisfaction, and fostering long-term relationships.

Implemented customer-focused sales strategies to optimize revenue generation and ensure a superior client experience.

Education

Master Of Commerce (M.Com) - Business Administration

Jai Narayan Vyas University

Skills

Building a high-performance work culture

Insurance Domain Knowledge

Expertise in general insurance products (Fire, Motor, Health etc)

Knowledge of underwriting, claims processes, and policy issuance

Familiarity with insurance market trends and customer behavior

Implementing operational policies and procedures

Managing daily operations and ensuring team productivity

Process improvement to reduce costs and increase efficiency

Reporting and analytics for decision-making

Sales and Relationship Management

Driving sales targets and business growth

Client relationship building and retention strategies

Collaborating with channel partners and stakeholders

Customer service excellence

Data-driven decision-making and performance tracking

Identifying market opportunities for revenue growth

Strong verbal and written communication

Effective presentation and negotiation skills

Proficiency in CRM tools and insurance-specific software

Advanced MS Office skills (Excel, Word, PowerPoint)

Analyzing and interpreting data to create actionable insights

Timeline

Deputy Manager - HDFC ERGO General Insurance
10.2023 - Current
Unit Manager - ICICI Lombard General Insurance
11.2020 - 10.2023
Associate - ICICI Prudential Ltd.
07.2017 - 11.2020
Jai Narayan Vyas University - Master Of Commerce (M.Com) , Business Administration
Amit KachhawahaDeputy Manager