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Hi, I’m
AMIT KUMAR
ASSISTANT MANAGER
GAYA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
7
years of post-secondary education
Work History
Axis Bank LtdHardoi
Branch Relationship Officer
07.2020 - Current
Job overview
- Documented customer interactions and relationships using CRM systems.
- Gathered customer information and maintained in CRM database.
- Contacted prospective customers to present service options and explain details.
- Maintained regular contact with clients to inform about transactions and performance.
- Discussed financial options with clients and provided informed suggestions.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
United Help LineGaya
Block Coordinator
01.2017 - 03.2019
Job overview
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Develop relationships and maintain communication with block level government officials, health workers.
- Prepare the periodical monthly reports and documents of Programme activity reports ensure quality implementation .
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Education
GAYA COLLEGE Gaya
BBA from Business Management
10.2007 - 06.2010
Magadh UniversityBodhgaya
Master of Arts from Labour And Social Study
05.2015 - 12.2018
Manipal Academy of Higher EducationBengaluru 560064,(Karnataka)
Post Graduate Diploma in Banking Services from Banking And Financial Support Services
07.2019 - 12.2019
Skills
Customer assistance
Financial analysis
Investor relations
Compliance risk management
Payment collection
Cash Handling
Customer Relations
Cash register operation
Inventory management
Cash drawer management
Account management
CRM
Interests
Reading
Sports
Listening to music
Timeline
Branch Relationship Officer
Axis Bank Ltd
07.2020 - Current
Manipal Academy of Higher Education
Post Graduate Diploma in Banking Services from Banking And Financial Support Services
07.2019 - 12.2019
Block Coordinator
United Help Line
01.2017 - 03.2019
Magadh University
Master of Arts from Labour And Social Study
05.2015 - 12.2018
GAYA COLLEGE
BBA from Business Management
10.2007 - 06.2010