Travel
Hi, I’m
AMIT KUMAR
ASSISTANT MANAGER
GAYA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
7
years of post-secondary education
Work History
Axis Bank LtdHardoi
Branch Relationship Officer
07.2020 - Current
Job overview
- Documented customer interactions and relationships using CRM systems.
- Gathered customer information and maintained in CRM database.
- Contacted prospective customers to present service options and explain details.
- Maintained regular contact with clients to inform about transactions and performance.
- Discussed financial options with clients and provided informed suggestions.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
United Help LineGaya
Block Coordinator
01.2017 - 03.2019
Job overview
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Develop relationships and maintain communication with block level government officials, health workers.
- Prepare the periodical monthly reports and documents of Programme activity reports ensure quality implementation .
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Education
GAYA COLLEGE Gaya
BBA from Business Management
10.2007 - 06.2010
Magadh UniversityBodhgaya
Master of Arts from Labour And Social Study
05.2015 - 12.2018
Manipal Academy of Higher EducationBengaluru 560064,(Karnataka)
Post Graduate Diploma in Banking Services from Banking And Financial Support Services
07.2019 - 12.2019
Skills
Customer assistance
Interests
Reading
Sports
Listening to music
Timeline
Branch Relationship Officer
Axis Bank Ltd
07.2020 - Current
Manipal Academy of Higher Education
Post Graduate Diploma in Banking Services from Banking And Financial Support Services
07.2019 - 12.2019
Block Coordinator
United Help Line
01.2017 - 03.2019
Magadh University
Master of Arts from Labour And Social Study
05.2015 - 12.2018
GAYA COLLEGE
BBA from Business Management
10.2007 - 06.2010
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