AMIT KUMAR
Kolkata
Summary
Fifteen years of work experience in ICICI Bank, managing customer service and transaction operations and handing with understanding of products, process, risk mitigation and compliance regulations. Based on analytical assessment, conceptualized and led projects on cost optimization and process improvement. Worked as Team Leader roles in different areas of operations, currently working as Team Leader for Current Account Opening Team with Team Size-22. Developed good inter personnel skills by interacting with various stakeholders like Reserve Bank of India and Income Tax Office and various other banks.
Overview
16
16
years of professional experience
Work History
Team Leader for Outward Clearing
ICICI Bank Ltd.
Kolkata
04.2018
- Prevented multiple Cheque(s) Fraud worth ` 900 Crores approx.
Team Leader for Current Account Opening
ICICI Bank Ltd.
Kolkata
04.2024 - Current
- Managing Current Account processing at Kolkata, for locations as West Bengal, Bihar, Jharkhand, Odisha, Chhattisgarh, North East locations.
Unit Manager for Internal Audit-ICT
ICICI Bank Ltd.
Kolkata
06.2016 - 04.2018
- Unit manager of TDS (Tax Deducted at Source) comprising of 9 people
- Filing TDS remittance of East Zone of bank covering 14 states and 550 branches
- Handling TDS remittance activities of Individual, NRO and Vendor
- Bank representative for hearing of Notices pertaining to TDS in Income Tax Office
- ICMC (Integrated Currency Management Center) reporting to RBI - It covers operations for all branches of Kolkata for Inward and Outward Remittances of currency, Vaulting, Note Processing & Secured Cash-in-Transit
- Achievements: Demand of Mega branch of Kolkata reduced from INR 250Mn to INR 3lakhs
- Rejections of TDS reduced to less than 1% from 10% in third quarter.
Senior Officer - RPC
ICICI Bank Ltd.
Kolkata
08.2010 - 05.2013
- Unit Manager of Outward Clearing, ECS (Electronic Clearing System), Salary of Corporates tie-up with Bank for East Zone
- To ensure compliance of processes and reporting of Implementation to the various statutory bodies
- Achievements: Conceptualized and implemented CTS clearing (Cheque Truncation System) for East Zone, introduce by RBI
- Provided training on Standardisation and Enhancement of Security features in Cheque Forms - Implementation of CTS Clearing
- Conducted workshops on RECS for Reserve Bank of India officials and Banks for Kolkata.
Officer - RPC
ICICI Bank Ltd.
Kolkata
02.2008 - 07.2010
- Lead the account servicing team responsible for account opening, modification and term deposits
- FPR (First Person Responsible) for multiple branches to monitor and review branch operations
- To reduce branch reductions, resolve branch queries and training of branch banking team
- Audit, assessment and review of department tasks and processes
- Manage various projects on improvement of banking operations
- Achievement: Restarted the office account reversal project, by which unaccounted cash of customers lying in office account of the bank for more than 15 days to 3 years were returned back to the customer.
Education
B.Com(Hons) - undefined
Patna University
Skills
Mentoring
Cash Handling
Documentation And Reporting
Technical Support
Teamwork and Collaboration
Problem-Solving
Flexible Schedule
Leading Team Meetings
Issue Resolution
Coaching and Mentoring
SMART goals
Team Check-Ins
Work Planning and Prioritization
People Management
Key Performance Indicators
Daily workflow improvement
Performance Improvement
Performance Evaluations
Expectation setting
Analytical Thinking
Feedback Delivery
Problem-solving abilities
Adaptability and Flexibility
Multitasking Abilities
Analytical Skills
Process Analysis
Idea Development and Brainstorming
Problem-solving aptitude
International mobility management
Quantitative skills
Process Improvement
Decision-Making
Audit reporting
Time Management
Adaptability
Time management abilities
Continuous Improvement
Team building
Improvement plan knowledge
Multitasking
Team Collaboration
Accomplishments
Awarded for Fraud Awareness & Banking Knowledge Test in working organization.
References
Will be furnished on demand.
Timeline
Team Leader for Current Account Opening
ICICI Bank Ltd.
04.2024 - Current
Team Leader for Outward Clearing
ICICI Bank Ltd.
04.2018
Unit Manager for Internal Audit-ICT
ICICI Bank Ltd.
06.2016 - 04.2018
Senior Officer - RPC
ICICI Bank Ltd.
08.2010 - 05.2013
Officer - RPC
ICICI Bank Ltd.
02.2008 - 07.2010
B.Com(Hons) - undefined
Patna University