Cloud Support Engineer
Fresher
Delhi
07.2024 - Current
- Managed multiple projects simultaneously while ensuring quality assurance standards were met.
- Provided technical support to customers on cloud-based applications and products.
- Worked closely with internal teams to ensure that all changes are properly tested before being deployed into production.
- Resolved customer issues related to cloud infrastructure, data migration, and software development.
- Implemented best practices for security and reliability of cloud environments.
- Assisted with the deployment of new applications into a variety of clouds.
- Troubleshot complex problems with cloud computing systems and networks.
- Maintained up-to-date documentation on procedures related to managing customer's environments in the cloud.
- Oversaw migration of on-premises infrastructure to cloud platforms, ensuring minimal downtime.
- Configured computing, networking, and security systems within cloud environment.
- Provided technical support and training to teams on cloud technologies and best practices.
- Designed and implemented cloud infrastructure solutions for scalability, reliability, and performance in AWS.
- Performed best practices by creating systems with fast load times, multiple browser support, and minimal memory usage.
