Results-driven RMS Engineer with expertise in on-premises SCCM/MECM infrastructure at ADSL India. Proficient in patch management and vulnerability remediation, achieving over 95% compliance. Skilled in client troubleshooting and adept at implementing Autopilot solutions. Strong communicator, dedicated to optimizing system performance and enhancing operational efficiency.
Hi, I’m
Amit Kumar
Ghaziabad
Summary
Overview
16
years of professional experience
1
Certification
Work History
ADSL India
RMS Engineer (L2) SCCM/MECM Administrator
02.2023 - Current
Job overview
- I master various components of on premises SCCM/MECM infrastructure, including delivery Applications Management, Patch Management, Software Distribution, Smart Deployment, Autopilot, Client Management in the Infrastructure, Operating System Deployment (OSD) & Custom Reporting
- Managing 3000+ mobile devices (Microsoft Surface Tablet) using MEM Console
- Migrated Intune Legacy to Microsoft Intune (Modern portal)
- Windows Image Capturing and customizations, generating standalone Offline media (MDT)
- Creating Applications for Win 10 devices via Microsoft Endpoint Manager (MEM) Console
- Implemented Windows Autopilot for pre-provisioned deployment over production
- Application packaging using Win32 Content Prep tool, WCD, WinRAR, IExpress, Visual Studio, etc
- Creating device & user-based policies via config
- Profile like administrative template, OMA-URI
- Support and troubleshoot technical issues related to Intune
- Co-ordinate with IT support team for real time troubleshooting
- PXE OSD with Bare metal scenario (MEMCM)
- Captured Custom Win 10 standalone image for next release of product deployment cycle
- Responsible to client installation on the machines
- Responsible for client troubleshooting
- Creating lab environment for testing and training purposes
- Handling user tickets raised for SCCM
- Software distribution related troubleshooting to configuration manager client
- Creating Software Distribution Packages in configuration manager console
- Installation and configuration of boundaries and boundary groups distribution point
- Testing and deployment of Applications, Packages using SCCM
- Responsible for reporting of all the deployments and Patching compliance
- Responsible for monthly deployment of windows security patches using SCCM
- Creating Applications using Application Model of SCCM 2012
- SCCM Client Installation manually and using Client Push Method
- Creating Applications program using Application Model of SCCM 2012
- Running SCCM reports to check the compliance status of deployed packages
- Testing and troubleshooting new application and Microsoft Monthly patches on Lab and Pilot user’s machines
- Troubleshooting issues where the clients are unable to receive the deployment or install software distribution packages
- Checking the SCCM server health on daily basis by running the report 'SMS-Site General' report
- Working on ServiceNow tickets for software deployments on multiple computers through SCCM
- Creating Deployment Types and deploying to target collections
- Monitoring content distribution to distribution points
- Ensuring MP health by checking logs and by using In-Console monitoring
- SCCM Client Installation manually
- Testing and troubleshooting new application and Microsoft Monthly patches on Lab and Pilot user’s machines
- Troubleshooting collection membership Issues
- Knowledge to prepare documentation (SOP) for SCCM infrastructure
- Deploying profile on the windows 10 machine for Autopilot
- Enrolling windows 10 device for Autopilot through CSV file
- Having experience to deploy profile on windows 10 machine or later by provide OEM to the end user
- Doing patching on the Linux Server in the Real time
- Configuration of the Co-management & Implementation
- SCCM site upgrade to the latest Current Branch
- Cloud Management Gateway & implementation in SCCM Environment
- Having knowledge for migration of the current branch to the newer Version
- Having good knowledge of the Microsoft Intune
- Prepare the Health check report through Script of Infrastructure and Report to the Client on daily Basis
- Check all the components in the infrastructure space, warning, criticality during the health check report
- Troubleshoot component of SCCM if any component goes down
- Taking care of the service request and incident as well which received in the queue
- Responsible of the Monthly patching campaign of servers and troubleshooting on unknown machines
- Troubleshooting for SCCM client
- Creating the change request as per client requirement for Implementation major task
- Taking care of the Microsoft Vulnerability whatever come in sccm infrastructure
- Having knowledge of OSD
- Imparting the knowledge to our team for upgrade Environment
- Troubleshooting of those servers which do not reboot as per schedule
- Troubleshooting on the failed distributed package on the Distribution Point
- Having knowledge about 1E Client and properties
DXC Technology formerly known as (CSC India)Noida
SCCM Administrator (L2)
11.2008 - 02.2023
Job overview
- Worked as a SCCM Admin L2
- Also responsible for MECM Activities
- Responsible for day-to-day operations of SCCM environment
- Taking care of the Microsoft Vulnerability whatever comes in the SCCM infrastructure
- Fetching the Vulnerability report form Tenable and remediating same with patching using SCCM
- Manage workgroup client using SCCM
- Monitor Automatic Deployment Rule used for workstations patching
- Handling Patch management on servers and workstations with above 95% of compliance
- Identifying the patches according to Environment
- Raising change & creating SUG for same
- Deploying the same SUG on different patching Group collection
- Troubleshooting for devices which are not getting patched from SCCM/MECM
- Fetching report through the custom query from SCCM database
- Responsible for SCCM infra health check and troubleshooting the issue
- Software distribution either using package model or Application
- Creating new application in SCCM as per client requirement and test the same on test Server/Client
- SCCM client troubleshooting and remediation
- Troubleshooting of those servers which do not reboot as per schedule
- Troubleshooting on the failed distributed package on the Distribution Point
- Responsible for client installation on the machines
- Handling user tickets raised for SCCM
- Software distribution related troubleshooting to configuration manager client
- Creating Software Distribution Packages program in the configuration manager console
- Installation and configuration of boundaries and boundary groups
- Testing and deployment of Applications and Packages using SCCM
- Responsible for reporting of all the deployments and Patching compliance
Education
CCS University
M. A. from Education
06-2008
University Overview
CCS University
B. A. from Education, Political Science, Sociology
01.2006
University Overview
Allahabad boardU.P.
12th
01.2001
University Overview
Allahabad boardU.P.
10th
01.1998
University Overview
Skills
- On-premises SCCM/MECM infrastructure
- Patch Management
- Custom Reporting
- Vulnerability Management
- Autopilot (MS Intune)
- Automatic Deployment Rule (ADR)
- Operating System Deployment (OSD)
- Mobile Device Management (MDM)
- Client Troubleshooting
Certification
- Organization Development Training
- ITIL Awareness
Languages
Languages
- English
- Hindi
Personal Information
Personal Information
- Passport Number: Yes
- Date of Birth: 03/21/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
RMS Engineer (L2) SCCM/MECM Administrator
ADSL India
02.2023 - Current
SCCM Administrator (L2)
DXC Technology formerly known as (CSC India)
11.2008 - 02.2023
CCS University
M. A. from Education
CCS University
B. A. from Education, Political Science, Sociology
Allahabad board
12th
Allahabad board
10th
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