Architected and deployed scalable, low-latency APIs for customer onboarding and data access, handling 50+ TPS (writes) and 500+ TPS (reads), serving 45M+ requests/day with p95 latency of 25 ms and up to 99.999% availability
Spearheaded migration from legacy MDM and on-prem systems to a modern, cloud-enabled CDP on AWS, improving scalability, resilience, and eliminating licensing costs
Designed multi-channel data ingestion framework (APIs, Kafka, file processing) supporting diverse onboarding systems (Retail, Liabilities, GST, CRM, etc.)
Built a scalable file processing framework to ingest and process ~50GB files within ~2 hours, ensuring reliable and timely bulk data ingestion
Developed event-driven, real-time data synchronization pipelines, replacing batch workflows and improving data freshness across systems including Salesforce (SFDC)
Established a 'Golden Customer Data Hub' providing a unified customer view across the bank, reducing data redundancy and improving reporting data quality by 35%
Engineered regulatory reporting platform enabling 5x faster generation and distribution of compliance data to systems like AML, NPA, and statement engines
Delivered 'One Bank One KYC' initiative within 45 days, meeting regulatory deadlines and avoiding penalties, with recognition from compliance and government stakeholders
Optimized data pipelines to eliminate redundancy, improving data integrity while reducing infrastructure costs
Implemented CI/CD pipelines using GoCD for microservices, enabling automated builds, testing, and deployments
Built performance metering and benchmarking pipelines to proactively monitor and tune system performance
Configured JIRA workflows for effective sprint planning, tracking, and cross-team collaboration
Successfully executed 4 RBI-mandated Disaster Recovery (DR) drills with zero data loss, ensuring high resilience and compliance
Built and scaled the bank's centralized communication platform, processing 4Cr+ daily messages across multiple channels at 5,000+ TPS
Designed a zero-code channel integration framework supporting rapid channel onboarding and campaigns reaching ~3Cr customers
Architected a centralized offer management platform serving ~30Cr offers through high-throughput, low-latency APIs (~50ms) across mobile and CRM channels
Senior Software Engineer
Arkk Solutions Pvt Ltd
07.2019 - 06.2021
Worked on the implementation and onboarding of 25 global enterprise clients, including BMW, Mercedes, and Zenith Finance, onto the OneSpan Digital eSign multi-tenant SaaS platform
Senior Software Engineer
Mastek Pvt Ltd
01.2018 - 07.2019
Worked on customer portal and affordability project for UK based micro finance client
Software Engineer
Accenture Solutions Pvt Ltd
11.2014 - 01.2018
Worked on compliance reporting for JPMC and sales management portal for AT&T