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To work with maximum potential in a challenging and dynamic environment, with an opportunity of working with diverse group of people and enhancing my professional skills with learning and experience for career growth.

Dynamic Project Manager and solution designer with 18+ years of experience in driving complex, high-impact initiatives, designing, developing and managing CRM solutions. Technical Expertise in Agile methodologies, Siebel EAI, Siebel Scripting, Workflows, Siebel Application Configuration, Oracle SQL, PL/SQL, Siebel Rest API, Siebel Open UI etc. Core Knowledge of Oracle Siebel CRM in areas of Siebel eCommunications, Siebel Call center, Siebel Sales , consumer goods and Banking industry. Extensive knowledge in Siebel RODOD architecture. Skilled in Siebel CRM solution designing, leading a team, Order management account management, service management. Very good working knowledge in Siebel development process and integration framework using EAI technologies i.e MQ, JMS,HTTP, Web services, Rest API. Experienced in Scaled Agile way of working using CI&CD tools i.e Jenkins, git, bitbucket, source tree. Adept at leading cross-functional teams and leveraging emerging technologies to optimize business processes and enhance organizational agility. Extensive experience in Agile/Scrum development and Devops practice

IT professional with 9 months of development experience in Oracle PL/SQL, SQL, Python and Unix shell scripting. Have extensive technical and functional hands-on training in Oracle Retail MOM applications in V16. Have experience in building front end pages using HTML, CSS and JS. Quick learner, with strong analytical and technical skills, open to learn new technologies and functionalities.

Dynamic data services and financial analytics professional with over 4.5 years of experience in the TMT, manufacturing, retail, and healthcare sectors. Expertise in designing and implementing KPI frameworks, conducting benchmarking analysis, and developing robust MIS pipelines through a strategic blend of Excel for data collection, SQL for efficient data loading, and Power BI for impactful visualizations. Proven track record in automating processes using advanced Excel formulas and Power Query, achieving a significant reduction in per-project cycle time from approximately 60 to 25 minutes. Background includes comprehensive macro and micro company research, driver-based financial modeling, accurate forecasting based on management guidance and market trends, and insightful valuations utilizing DCF and comparable analysis.

 Good experience resolving customer quires over phone, email, and web. Monitoring the events triggered and assigning them to accurate team as pe the SLA. Worked on multiple incident creation to respective teams. Knowledge on windows desktop related issues. Fixing application issues based on customer feedback. A passionate, driven and motivated with a methodical and analytical approach to implement and maintain networking protocols, install operating systems and resolving problems. Ability to develop policies & procedures covering network infrastructure design, build, testing, implementation, support. Excellent Analytical, Critical thinking, and Creative Problem-solving skills with ability to quickly master new applications. Proven communication skills, both written and oral. Enthusiastic, team player, goal-oriented, independent, abreast with latest technology and literature. 

Amit Kumar

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Associate Consultant

Package Solution Consultant

HCL Commerce Module Lead

HCL Commerce Senior Developer – eCommerce

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B.E. - Electrical & Electronics Engineering

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Associate Consultant

Package Solution Consultant

HCL Commerce Module Lead

HCL Commerce Senior Developer – eCommerce

B.E. - Electrical & Electronics Engineering

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