AMIT KUMAR GUPTA
Shivpur Shahbaz ganj,padari bazzar Gorakhpur
Summary
To work in a progressive organization that can add on my knowledge and provide me opportunities to utilize my skills to produce result fidelity.
Overview
10
10
years of professional experience
Work History
DRM (SALES)
FED SERV Ltd.
05.2025 - 10.2025
- Acquisition of new business entity customers and create high value current account and saving account.
- Maintaining KYC guidelines, regulations and AML to help to ensure compliance with the regulations of the RBI.
- Collaborating with other branch departments and functions to provide products and service offerings to the customer to ensure customer satisfaction and centricity.
- Selling third party financial products like health insurance ,life insurance and mutual fund SIP to potential customers.
- SUBSIDIARY OF FEDERAL BANK
SALES OFFICER - CA
YES BANK
10.2023 - 08.2024
- Providing bank services and assisting to portfolios customers and pitching for investment.
- Providing products like QR CODES, POS, PAYMENT GATEWAYS, TRADE/FOREX, DOOR STEP SERVICES ETC.
- Resolving complaints and issues efficiently and given time line to ensure customer satisfaction.
- Maintaining KYC guidelines, regulations and AML to help to ensure compliance with the regulations of the RBI.
- Selling third party financial products like health insurance ,life insurance and mutual fund ,SIP potential customers.
Relationship Manager -Premium account (RMPA)
RBL BANK LTD
04.2022 - 09.2023
- Acquiring new customers by Doing activity in market, in park or door to door cold calling.
- Collaborating with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity.
- Selling third party financial products like health insurance ,life insurance and mutual fund ,SIP potential customers.
Customer Service - executive
SBI CARDS
01.2016 - 11.2020
- Selling third party financial products like health insurance ,life insurance and mutual fund ,SIP potential customers
- Guiding customers about 3 products (personal loan), balance transfer and EMI for balance outstanding.
- Generating quality and performance report in every week.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- 4 Yrs and 10 months Experience of Sales & Services With SBI Credit Card Only
Education
MBA - finance
Suresh Gyan Vihar university
JaipurGraduation -
APJ Abdul Kalam University
12th - Science
UP board
Uttar Pradesh10th -
UP board
Uttar PradeshSkills
- Good Communication
- Business Banking
- Current account
- Cross selling
- Trading Customer service
- Escalation handling
- Casa
- Insurance
- NBFCs
- MS Excel 2007
- MS Word 2007
- Card One
- Vision Plus
Disclaimer
I hereby declare that all the information mentioned above is true & correct to the best in my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mr. Govind Prasad Gupta
- Date of Birth: 10/25/92
- Gender: Male
- Nationality: Indian
Timeline
DRM (SALES)
FED SERV Ltd.
05.2025 - 10.2025
SALES OFFICER - CA
YES BANK
10.2023 - 08.2024
Relationship Manager -Premium account (RMPA)
RBL BANK LTD
04.2022 - 09.2023
Customer Service - executive
SBI CARDS
01.2016 - 11.2020
MBA - finance
Suresh Gyan Vihar university
Graduation -
APJ Abdul Kalam University
12th - Science
UP board
10th -
UP board