Hi, I’m
AMIT KUMAR RAI
Team Leader
New Delhi,DL
Summary
Results-driven professional in banking operations management with a focus on back-office functions. Strong background in business operations administration, contributing to organizational success in fast-paced environments. Committed to fostering operational excellence and achieving measurable outcomes.
Overview
2
Language
12
12 Years of professional experience
Work History
Naturo Food and Fruit Products Pvt Ltd
Team Leader Manager
01.2026 - Current
Job overview
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Zenith Leisure Holidays
Assistant Manager (Administration)
01.2024 - 05.2025
Job overview
- Receiving and assisting VIP guests
- Co-coordinating their airport-to-hotel transfer and Ensuring smooth check-in and boarding procedures
- Overseeing all protocol - related formalities
- Managing airport security coordination for VIP movements and Ensuring HVAC and other facility protocols are followed.
- Capturing and documenting the entire process for record and reporting
- I ensure all procedures are followed meticulously, with a focus on efficiency and a high standard of hospitality.
- I follow all formalities and procedures from their arrival and landing to check-in ticking and overall movement within the airport premises.
- Ensure overall airport protocol officers play a crucial role in upholding the reputation and image of the airport by providing exceptions hospitality and protocol.
- Roles & Responsibilities:
- Travel & Logistics:
- Coordinated all employee and guest travel (domestic / international): bookings, vendors, compliance, and payments.
- Facility Management:
- Managed daily office operations: hygiene, maintenance, catering, staff welfare, and safety protocols (including contracts and space).
- Organize office events, training logistics, and administrative process flows.
- Procurement & Inventory Control:
- Managed vendor sourcing, on boarding (as per policy), and procurement for office supplies / services.
- Oversee inventory levels, storage, quality, and maintain related records (stock & billing).
- Vendor & Bill Management:
- Managed vendor contracts (negotiation, compliance - legal / organizational).
- Process vendor payments, resolve billing issues and conduct market reviews.
- Petty Cash & Budget Oversight:
- Managed petty cash (reimbursements, tracking).
- Support Finance with admin budget preparation, monitoring, and record-keeping.
- Assets & IT Coordination:
- Maintain asset register; coordinate procurement and repairs.
- Liaise with IT vendors for hardware, software, biometrics, and ID-card support.
- HR & Executive Support:
- Provided administrative support for HR functions (attendance, leave, on boarding, interviews, events).
- Offer logistical and communication support to leadership as needed.
- Security & Access Control:
- Managed office security infrastructure (CCTV, access control, keys).
- Ensure general office safety and security awareness.
Orion It Parks Pvt Ltd
Assistant Administrator
07.2023 - 12.2023
Job overview
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Receiving and assisting VIP guests.
- Overseeing all protocol - related formalities
- Co-coordinating their airport-to-hotel transfer and Ensuring smooth check-in and boarding procedures
- Managing airport security coordination for VIP movements and Ensuring HVAC and other facility protocols are followed.
- I follow all formalities and procedures from their arrival and landing to check-in ticking and overall movement within the airport premises.
- Ensure overall airport protocol officers play a crucial role in upholding the reputation and image of the airport by providing exceptions hospitality and protocol
- Coordinated all employee and guest travel (domestic / international): bookings, vendors, compliance, and payments.
Buddy Retail Pvt Ltd
Liaison Officer
03.2015 - 12.2022
Job overview
- I am responsible for handling all tasks at the airport under the liaison department.
- Coordinating with airport authorities and security agencies for pre arrival planning of VIP passengers.
- Key Result Areas:
Travel Food Services
Senior Executive
01.2012 - 01.2015
Education
Bachelors of arts
01-2009
UP Board
12th
01-2005
UP Board
10th
01-2003
Skills
MS Word
MS Excel
MS Power-Point
Internet Applications
CORE COMPETENCIES
- Operations Management
- ADMIN
- RETAIL
- Liaison Officer
- Team Management
CAREER TIME-LINE
- Fab - 2014 - Fab 2015: TRAVEL FOOD SERVICE
- Mar-2015 - Dec -2022 : BUDDY RETAIL PVT LTD DELHI.
- July - 2023 - Dec - 2023 : Orion IT Parks pvt Ltd.
- Jan - 2024 May - 2025 : ZENITH LEISURE HOLIDAYS LTD.
- Jan- 2026 : Naturo Food and fruit products pvt Ltd.
Timeline
Team Leader Manager
Naturo Food and Fruit Products Pvt Ltd
01.2026 - Current
Assistant Manager (Administration)
Zenith Leisure Holidays
01.2024 - 05.2025
Assistant Administrator
Orion It Parks Pvt Ltd
07.2023 - 12.2023
Liaison Officer
Buddy Retail Pvt Ltd
03.2015 - 12.2022
Senior Executive
Travel Food Services
01.2012 - 01.2015
UP Board
10th
UP Board
12th
Bachelors of arts