Amit Kumar Singh

Client - Keppel Ltd.

• Led testing efforts for OneStream Budget & Planning applications, ensuring timely, high-quality delivery.
• Developed comprehensive testing strategies, incorporating functional, regression, and performance tests.
• Collaborated with cross-functional teams to identify defects, significantly reducing leakage rates.
• Implemented automated testing tools to enhance efficiency and minimize manual tasks.
• Analyzed test results to uncover trends and identify areas for improvement.
• Managed a team of testers to achieve successful project outcomes consistently.
• Defined testing processes and methodologies tailored for OneStream applications.
• Coordinated with development teams to integrate testing seamlessly within development lifecycle.

Client - Reckitt Benckiser Group Plc

• Oversaw large-scale SAC P&F transformation project for Reckitt across global regions for over two years.
• Executed project management tasks, collaborating with EY, client business, and IT teams.
• Successfully rolled out three waves for AMEA, Europe, NAC, and ANZ regions, covering 44 factories and 53 markets.
• Managed day-to-day SDLC phases, including planning, requirement gathering, design, development, testing, implementation, and maintenance.
• Conducted risk assessments in collaboration with client and internal teams to mitigate potential issues.
• Developed project plans, budgets, progress reports, defect management lists, and comprehensive documentation.
• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
• Provided guidance to team members regarding tasks assigned to them.
• Created project status presentations for delivery to customers or project personnel.

• Managed execution of impactful offers for Google Pay India with cross-functional teams including Product, BD, Engineering, Finance, and Legal.
• Owned offer launch and audit processes by driving stakeholder alignment and securing approvals.
• Tracked growth initiative outputs to provide recommendations for continuous improvement.
• Analyzed financial implications of offers based on ROI, identifying areas for enhancement and sharing insights.
• Collaborated with Product, UX, and Engineering teams to develop scalable tools and mechanisms.
• Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
• Developed and maintained project plans, schedules, and budgets.

• Analyzed performance metrics and service level agreements to recommend improvements.
• Monitored productivity through insights publication to enhance operational efficiency.
• Coordinated effectively with internal and external suppliers to ensure seamless operations.
• Evaluated quality standards and employee retention, executing necessary enhancements.

• Managed operations for Amazon Pay products, including No Cost EMI and Instant Bank Discount.
• Streamlined transaction processes by automating promotion configuration and reporting.
• Monitored performance against established benchmarks and KPIs for each area of operation.
• Facilitated communication between different stakeholders involved in day-to-day operations activities.
• Analyzed and monitored daily operations to identify areas of improvement.

• Directed team of 40 device testers and content analysts, fostering professional growth and development.
• Drove launch of Fire TV and Echo Devices in India by overseeing testing of over 300 applications daily.
• Monitored performance metrics and service level agreements to ensure adherence to quality standards.
• Analyzed employee retention rates, recommending and executing improvements as necessary.

• Developed targeted content strategy for Yahoo! Home Page to enhance user engagement and visualization.
• Optimized SEM efforts and reported key metrics to improve search performance.
• Analyzed digital user behavior to refine search optimization strategies.
• Predicted and prevented potential policy compliance threats effectively.
• Provided mentorship and career development opportunities for junior editorial staff.
• Developed editorial guidelines and standards to maintain quality control.

• Managed digital marketing efforts via Facebook and Twitter campaigns to enhance brand visibility.
• Enhanced social engagement through gamification, real-time interactions, and tailored content creation.
• Analyzed consumer behavior and market trends to create effective marketing campaigns.
• Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.