AMIT KUMAR SINGH
Bangalore,Karnataka
Summary
A seasoned professional with 15 Years + of experience in US Mortgage domain which comprise Loan Modification, Pre-Underwriting-Rate Management. Expertise in analyzing existing systems and procedures, preparing development plans designing internal control systems and facilitating development plans. Have hands-on experience in Data Visualization, Process Management, Business Analysis, Rules Engine, and Loan Modification Data Decision. Offering strong organizational skills and positive attitude, eager to learn and grow in dynamic environment. Brings ability to quickly acquire industry-specific knowledge along with solid analytical and communication skills. Ready to use and develop leadership and project management skills in Business Development role.
Overview
17
17
years of professional experience
Work History
Lead - Business Analyst
Outamation Technologies
Bangalore
04.2024 - Current
- Analyzing Investor Modification Guidelines (FHA, VA, USDA, FNMA, FHLMC) to ensure compliance.
- Facilitating cross-functional collaboration between stakeholders, QA, and Dev teams.
- Contributed to process improvement initiatives and strengthened requirement traceability.
- Led cross-functional teams to enhance business processes and drive strategic initiatives.
- Analyzed complex data sets to identify trends, inform decision-making, and improve operational efficiency.
- Developed comprehensive business requirements documents to align stakeholder expectations with project deliverables.
- Conducted gap analysis to pinpoint areas for improvement and recommend actionable solutions.
- Facilitated workshops with stakeholders to gather insights, fostering collaborative problem-solving and innovation.
- Oversaw implementation of new systems and tools, ensuring seamless integration into existing workflows.
- Mentored junior analysts, promoting skill development and knowledge sharing within the team.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Contributed to the establishment of standard operating procedures for business analysis processes, resulting in more effective and efficient project delivery.
- Implemented process improvements that resulted in significant time savings for various departments across the organization.
- Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
- Researched competitors to build report of rising trends in Loan Modification markets.
- Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
- Assisted in change management initiatives by providing clear guidance on process transitions while ensuring minimal disruption to daily operations.
- Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
Associate I (Manager)
JP Morgan Chase & Co.
Bangalore
11.2022 - 04.2024
- Developed strategic initiatives to optimize resource allocation, resulting in streamlined workflows across departments.
- Mentored junior staff, providing guidance on best practices and fostering a culture of continuous improvement.
- Analyzed market trends and client feedback to drive product innovation and improve service delivery standards.
Team Lead
Cognizant Technology Pvt Ltd
Bangalore
05.2018 - 10.2022
Subject Matter Expert
Nexval Infotech Pvt Ltd
Bangalore
03.2014 - 05.2018
Process Specialist
Fidelity National Financial
Bangalore
12.2011 - 03.2014
Senior Process Associate
iGate Global Solutions
Bangalore
05.2008 - 11.2011
Education
Post-Graduation Diploma - Computer Application
Karnataka College Bidar, Gulbarga University
07.2004
Bachelor of Arts - Geography & Economics
Bareilly College, MJPRU University
07.2003
12th - Intermediate
Kendriya Vidyalaya, Air Force Station
07.2000
10th - Matriculation
Kendriya Vidyalaya, Air Force Station
07.1998
Skills
- Team Leadership
- Business Analyst
- Requirement Gathering & Analysis
- User Acceptance Testing (UAT)
- Project Management
- Process Automation
- Loan Modification Underwriting
- Loss Mitigation - Default Servicing US Mortgage
- HUD Prep - Pre-Closing US Mortgage
- Loan Pricing - US Mortgage
- Data Visualization
- Advanced Excel & VBA Macro
- Report Automation
- Data Analysis
- IMacro Recording Tools for Web
- Results Analysis
Accomplishments
- Awarded as Bright Beginner for 2nd Quarter of 2024 at Outamation Technology Pvt Ltd.
- Awarded as Game Changer for 4th Quarter of 2018 at Cognizant Technology Pvt Ltd.
- Created NPV Calculation for Loan Modification VBA tool which reduced Turnaround time from 20 mins to 10 mins & increased Team Efficiency at Cognizant.
- Successfully transitioned Rates Management process remotely at Nexval Infotech Pvt. Ltd.
- Created a Tool in Excel VBA to perform Life Of Loan Analysis at Nexval Infotech Pvt. Ltd.
- Recognized as Extra Miler for Last Quarter - 2017 at Nexval Infotech Pvt. Ltd.
- Recognized as Best Performer for First Quarter - 2015 at Nexval Infotech Pvt. Ltd.
- Created Interactive Training Manual and 'Password Update Simulator Tool' for Rates Management at Nexval Infotech Pvt. Ltd.
- Developed 'BEST Tool' for Loan Modification Team (Loss Mitigation) at Nexval Infotech Pvt. Ltd.
- Created 'Performance Tracker Template' to track Individual KPIs for incentive calculation at Nexval Infotech Pvt. Ltd.
- Awarded for Creation of 'HUD Simulator' in Excel VBA which simulates application for training at Fidelity National Financial.
- Won Edison Award two years in a row for contributions to 'Email Automation' & 'Comment Generator & Recording Fee Calculation Tool' at Fidelity National Financial.
- Awarded as Enthusiast for the Month of June 2009 by Head of iTops Delivery at iGate Global Solutions.
- Awarded Spot Excellence for the Month of November 2010 for Creating MSP LPS Simulator in Excel at iGate Global Solutions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead - Business Analyst
Outamation Technologies
04.2024 - Current
Associate I (Manager)
JP Morgan Chase & Co.
11.2022 - 04.2024
Team Lead
Cognizant Technology Pvt Ltd
05.2018 - 10.2022
Subject Matter Expert
Nexval Infotech Pvt Ltd
03.2014 - 05.2018
Process Specialist
Fidelity National Financial
12.2011 - 03.2014
Senior Process Associate
iGate Global Solutions
05.2008 - 11.2011
Post-Graduation Diploma - Computer Application
Karnataka College Bidar, Gulbarga University
Bachelor of Arts - Geography & Economics
Bareilly College, MJPRU University
12th - Intermediate
Kendriya Vidyalaya, Air Force Station
10th - Matriculation
Kendriya Vidyalaya, Air Force Station
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