Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Awards
Hi, I’m

Amit Linge

Pune
Amit Linge

Summary

Seasoned SAP HCM leader with 18+ years of progressive experience driving digital transformation, managing global teams, and delivering enterprise-scale solutions across Travel, Aviation, Electronics, and Railroad industries. Proven track record of leading 50+ consultants globally and managing multi-million-dollar portfolios while achieving 99.9% on-time delivery. Expert in modernizing legacy systems, implementing cloud-native solutions, and pioneering AI-driven business innovations.

Overview

19
years of professional experience
1
Certification

Work History

IBM

Offshore Delivery Lead
09.2022 - Current

Job overview

Client : Ernst & Young LLC

  • Improvised / optimized some of the complex integrations including EDW / CDW inbound and C4C/EAT/Concur outbound interfaces
  • Driven innovation and optimization of data flow between SAP SuccessFactors EC > FITServ > CDW > SAP ECC > Concur causing the data failures from 2000 IDOCs to 100 any day
  • Working with Garage Team on creating an Agentic AI Asset – JobMate for Job Observability to reimagine the way job operations need to be managed in an enterprise.

IBM

Project Manager & Delivery Lead
01.2021 - 09.2022

Job overview

Client : Ernst & Young LLC


  • Led Celonis Execution Management & Process Mining implementation pilot for Accounts Receivables, achieving 40% process efficiency improvement
  • Managed integrated delivery model with IBM Celonis COE and AMS Technical Integration teams using Agile methodologies
  • Directed onsite-offshore operations for Time & Expenses SAP HCM deliveries across HCM, FICO, and Concur platforms
  • Supervised 24-member global consulting team spanning India and Philippines, ensuring seamless client service delivery in Time & Expense Area

IBM

Onsite Project Lead & Enhancement Factory Delivery Manager
03.2019 - 12.2020

Job overview

Client : Norfolk Southern Railways


  • Established and managed Enhancement Factory Model delivering 25+ projects annually with 98% client satisfaction
  • Delivered 1.8M value projects within a year under the factory model.
  • Led strategic initiatives in Core SAP HCM Integrations, SuccessFactors Employee Central, and Cloud Platform Integration Suite
  • Drove technology modernization programs including BSI Upgrades, third-party integrations, and custom development projects
  • Managed competitive multi-vendor environment while maintaining primary vendor status through superior delivery excellence
  • Delivered breakthrough integrations including ServiceNOW, Glint Rewards & Recognition, and AwardCo REST interfaces

IBM

Onsite SAP HCM SME & Functional Delivery Lead
08.2017 - 02.2019

Job overview

Client : Etihad Airways, UAE

  • Served as strategic technology advisor to Etihad T&I management, providing analysis-based recommendations for HR digital transformation
  • Led SAP HR Group across all SAP and SuccessFactors modules including Employee Central, Onboarding, and Dell Boomi integrations
  • Managed critical system upgrades including Support Pack implementations with comprehensive testing and deployment strategies
  • Orchestrated complex interface portfolio managing API, IDOC, and flat file integrations with various legacy systems and EDW gaining 25% improvement in interfaces over a period of 6 months

IBM

Onsite HCM Payroll Consultant & Team Lead
01.2014 - 08.2017

Job overview

Client : Micron Technology LLC


  • Managed global SAP HCM operations across USA, Japan, China, Malaysia, Singapore, Italy, and Europe
  • Led 7-member technical team including ABAP developers, functional consultants, and portal specialists
  • Served as primary client interface for all strategic communications and operational decisions at corporate headquarters
  • Owned critical applications including US Payroll, Time Management applications with 99.9% availability to users
  • Developed and managed custom interfaces with non-SAP applications

IBM

Offshore HCM Consultant
03.2011 - 01.2014

Job overview

Client : Micron Technology LLC


  • Delivered end-to-end enhancement projects following Micron BCM processes with consistent on-time delivery
  • Managed global support operations for Payroll and Time Management across multiple countries and time zones
  • Provided technical leadership in feasibility analysis, solution design, and implementation planning

IBM

Onsite HCM Implementation Consultant
09.2010 - 12.2012

Job overview

Client : Vodafone India Ltd


  • Led simultaneous implementations of SAP Time Management and Personnel Development modules
  • Managed end-to-end Performance Appraisal implementation from Business Blueprint through Go-live support
  • Stabilized E-Recruitment module post Go-live, resolving critical escalations within 3-month hyper care period
  • Delivered innovative SAP HR-AD integration using WorkFlow Design and custom ABAP development
  • Implemented innovative SMS Solution for Leave application using SAP XI, workflow and custom ABAP Development

CapGemini Consulting

SAP HCM Consultant
01.2010 - 09.2010

Job overview

Client : Copenhagen Airport and Onninen


Provided offshore support for CPH Airport and Onnien (Finland) projects across Time Management, Payroll, Personnel Management, and Organization Management

Kirloskar Brothers Limited

SAP HCM SPOC & HR Business Partner
06.2006 - 12.2009

Job overview

  • Served as Single Point of Contact for all SAP HCM activities managing 600+ employee distribution sector
  • Led core implementation teams for Personnel Administration, Organization Management, Training & Event Management, Time Management, and Payroll
  • Managed dual accountability as HR Business Partner handling Recruitment, Performance Management, and Training Development

Education

University of Pune
Pune, India

MBA from Human Resources
01.2006

University of Pune
Pune, India

Master of Labour Laws & Labour Welfare
01.2004

University of Pune
Pune, India

B.Sc. from Physics
01.2001

Skills

  • Strategic Thinking
  • International Team Leadership
  • Project Management
  • Technology Integration Expertise
  • Stakeholder relationship management
  • SAP HCM expertise
  • Skilled in managing SuccessFactors functionalities
  • SAP Signavio Process Mining
  • ABAP Custom Development
  • Interface design expertise
  • Process Standardization & Optimization
  • Robotic Process Automation
  • Agentic AI Solutioning

Accomplishments

Strategic Financial Leadership

  • Delivered $15M+ annual project portfolio across Fortune 500 clients with zero budget overruns over 18-year tenure
  • Generated $2M+ annual cost savings through process automation, system optimization, and strategic resource allocation
  • Achieved 95% cost optimization in global delivery operations spanning 5+ countries


Operational Excellence & Digital Innovation

  • Reduced critical IDOC failures by 95% (2,000 to 100 daily IDOCs) through enterprise integration optimization across SAP SuccessFactors, CDW, and Concur ecosystems
  • Pioneered AI-driven JobMate solution for enterprise job observability, positioning organization for next-generation automation market entry
  • Delivered 40% process efficiency gains through Celonis Process Mining implementations and digital transformation initiatives


Leadership & Team Development

  • Led global teams of 50+ SAP professionals across India, USA, and Philippines achieving 90% retention rate and 98% client satisfaction
  • Scaled delivery capabilities by 150% through process standardization, RPA automation, and strategic workforce optimization
  • Established Enhancement Factory Model delivering 25+ concurrent projects annually while maintaining regulatory compliance


Client Confidence, Satisfaction and Partnership

  • Secured primary vendor status in competitive multi-vendor environments through delivery excellence and strategic relationship management
  • Maintained 98% client satisfaction across all managed accounts during 8+ years of executive client-facing roles
  • Delivered executive presentations to C-suite stakeholders, establishing subject matter expertise and securing strategic partnerships


Technology Architecture & Innovation

  • Architected 15+ enterprise-grade integrations including ServiceNOW, Glint, AwardCo, and third-party benefits platforms
  • Successfully managed 24/7 global support operations across 6 time zones for multinational corporations with 99.5% SLA achievement
  • Scaled delivery capabilities by 150% through process standardization and implementing bots and RPA automations without proportional cost increase.

Certification

SAP & Other Technology :


  • SAP Certified Associate - SAP Generative AI Developer
  • SAP Certified Associate - SAP HCM for S/4HANA
  • IBM Process Mining - Business Analyst
  • IBM Process Mining Analyst
  • SAP Certified Consultant - Signavio
  • SAP Certified Associate - SuccessFactors Employee Central
  • SAP Certified Associate - Integration Developer (CPI)
  • SAP Certified Consultant - Human Capital Management
  • IBM Enterprise Design Thinking Practitioner
  • SAP Certified Application Associate – SAP HCM with ERP 6.0 EhP7


Project Management :


  • PMI Certified Project Management Professional
  • SAFe Certified Scrum Master
  • PMI Certified Disciplined Agile Senior Scrum Master
  • SAP Certified Associate - Activate Project Management


Leadership & Innovation:


  • IBM Certified First Line Manager
  • IBM Garage – Foundation
  • IBM Blue Core Coach
  • IBM Mentor
  • 2025 IBMer Wasonx Challenge
  • IBM WatsonX Challenge Mentor


Interests

Coaching & Mentoring for Team Performance

Servant Leadership

Collaborative Style of working

Timeline

Offshore Delivery Lead

IBM
09.2022 - Current

Project Manager & Delivery Lead

IBM
01.2021 - 09.2022

Onsite Project Lead & Enhancement Factory Delivery Manager

IBM
03.2019 - 12.2020

Onsite SAP HCM SME & Functional Delivery Lead

IBM
08.2017 - 02.2019

Onsite HCM Payroll Consultant & Team Lead

IBM
01.2014 - 08.2017

Offshore HCM Consultant

IBM
03.2011 - 01.2014

Onsite HCM Implementation Consultant

IBM
09.2010 - 12.2012

SAP HCM Consultant

CapGemini Consulting
01.2010 - 09.2010

SAP HCM SPOC & HR Business Partner

Kirloskar Brothers Limited
06.2006 - 12.2009

University of Pune

MBA from Human Resources

University of Pune

Master of Labour Laws & Labour Welfare

University of Pune

B.Sc. from Physics

Awards

Onsite Talent Award 2020 - IBM Global Services, Customer Service Achievement Award - Client Success & Delight, Micron Outstanding Service Award 2012 - Technology Excellence, Orion Award for Eminence & Excellence - IBM India Outstanding Performance
Amit Linge