IT Asset analyst
TATA AIG Payroll of Wipro InfoTech
12.2010 - 06.2012
- Handled PAN India Asset Activities
- Maintenance of Asset Registers in Excel
- Maintaining CMDB & Vendor Management activities to meet agreed Service Level Agreement
- Preparing Monthly & Quarterly Asset Analysis Report and sharing with Central Team
- Preparing Monthly IMAC Report
- Coordination with Engineers & Vendor for Call Logging and return of Faulty Parts
- Laptop Consumable Replacements
- Assisting Users in raising in raising procurement requests for IT Asset
- Coordinating with End Users for New Procurement
- Logging Calls in Internal Ticketing Tool, for any Asset Movement, New Requisition and Allocation
- Ticket Analysis Report
- Monitoring of Tickets Logged using Alert Monitor and assigning the tickets to Respective Team ‘s.