Amit Mendiratta
Learning Specialist
Gurgaon
Summary
Professional Summary
- A result-oriented professional offering 12 years of a successful career in Learning and Development, Content Design, Stakeholder Management, Team Management and Soft skills
- Proficient in developing Training and Development initiatives for improved productivity, building capability and quality enhancement
- Skilled in conducting sessions on Behavioral, Customer Service, Sales, Product and Team Building
- Awarded 5 times as the Best Trainer PAN India from Jan’20 to July’20 and received Employee Centricity award in 2021
- Conducted training programs for Interior Designers, Business Managers, Sales Associates, HR Professionals, International franchise and Knowledge partners
- Completed certifications in Project Management, Facilitation Skills, Articulate Storyline and Google Sheets
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Learning Specialist
Livspace
Gurgaon
05.2022 - 07.2023
- Imparted online trainings on process and product via LMS to interior designers, business managers PAN India
- Designed the training content for Sales Department
- Conducted change management and AMA sessions for partners
- Created courses on LMS tool Evolve for various verticals as part of refreshers and In house on-boarding programs
Assistant Manager - Training and Development
Toppr Technologies Private Limited
Delhi
05.2019 - 05.2022
- Imparted trainings to new hire associates and managers on sales process, product and behavioral skills
- Conducted trainings and troubleshooting sessions on LMS Proprofs for new hires and CRM software Leadsquared (LSQ) for sales team
- Managed a team of senior sales trainers (Team size 4)
- Delivered refresher and skill development sessions for sales associates, team managers, and HR personnel PAN India
Senior Facilitator
HCL Training & Staffing Services
Gurgaon
09.2016 - 10.2017
- Provided training on communication, behavioral skills, operational readiness
- Created and managed performance dashboards and reports
- Participated and conducted various calibration sessions
- Mentored and Trained new trainers for the team
Education
Executive PGDM - Marketing
IMT
Ghaziabad 07.2017 - 03.2019
Bachelor of Commerce - Commerce
Mahatma Gandhi University
Meghalaya 06.2012 - 06.2015
Skills
Presentation
Additional Information
GROWTH PATH
Role - Career Counselor (Mar 2015 - May 2016)
Organization - Neerja Modi A Global Institute
Role - Manager Training and Development (Feb 2013 - Feb 2015)
Organization - Manya Abroad The Princeton Review
Role - Assistant Manager Training and Development (Feb 2011 - Dec 2012)
Organization - Purple Leap (A Pearson Educomp JV company)
Role - Soft Skills Trainer (2009 - 2010)
Organization - Veta
Timeline
Learning Specialist
Livspace
05.2022 - 07.2023
Assistant Manager - Training and Development
Toppr Technologies Private Limited
05.2019 - 05.2022
Executive PGDM - Marketing
IMT
07.2017 - 03.2019
Senior Facilitator
HCL Training & Staffing Services
09.2016 - 10.2017
Bachelor of Commerce - Commerce
Mahatma Gandhi University
06.2012 - 06.2015
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