Amit Nayan
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager
RESACA
Karol Bagh
02.2024 - Current
- Managing the restaurant strong monitoring to achieve the budget
- Supervise the scheduling of the restaurant’s team.
- Drive the sale figure by introducing the new food and beverage promotions
- Responsible for promoting good employee public relation.
- Coordinates production and service programs as directed by and in accordance with company’s policies and procedures and standards.
- Observe whether all service personals are adhering job description, personal appearance, job efficiency and training.
- Ensure coordination with kitchen team.
- Responsible for order supply and service ware and equipment.
- Maintain various reports: Sale summary, cover count, guest check analyst.
- Address employee grievance, time and personnel in ordering, receiving and storage of food.
- Taken care of equipment that is in bad shape.
- Check the working condition in all areas of the restaurant, long hours, standing and walking routine components in the job.
Assistant Manager
Romeo Lane
Civil Line
05.2019 - 01.2024
- Supervised daily restaurant and bar operations to ensure smooth functioning and high service standards.
- Managed staff scheduling, task delegation, and performance monitoring to maintain efficient workforce productivity.
- Oversaw guest services, handled customer queries/complaints, and ensured a positive dining experience.
- Coordinated with kitchen and bar teams to maintain quality, service speed, and hygiene standards.
- Assisted in inventory control, vendor coordination, and procurement of supplies to ensure adequate stock levels.
F&B Executive
Stuidio XO Gurgaon
Gurgaon
01.2018 - 01.2019
- Maintained high standards of hospitality, provided table service, and handled guest queries professionally.
- Ensured cleanliness, hygiene, and proper setup of dining areas as per brand standards.
- Monitored inventory levels of F&B items and supported in stock management and requisitions.
- Followed SOPs for service quality, safety, and hygiene to maintain operational excellence.
- Collaborated with team members during peak hours to deliver efficient and seamless service.
- Assisted with billing, POS operations, and cash handling with accuracy.
- Participated in staff briefings and training sessions to improve product knowledge and service skills.
Captain
Turquoise Cottage
Saket, New Delhi
01.2016 - 01.2018
- Supervised and coordinated the activities of service staff to ensure smooth restaurant operations.
- Welcomed guests, assisted with seating, and ensured a high-quality dining experience throughout their visit.
- Took and confirmed guest orders, communicated requirements to the kitchen and bar, and ensured timely service.
- Conducted table checks, handled guest concerns, and ensured prompt resolution to maintain satisfaction.
Senior Steward
Oceanspray
Puducherry
02.2014 - 04.2016
Steward
ITC Fortune
Bangalore
04.2012 - 12.2013
Education
Bachelor of Science - Hotel Management, Catering & Travel Tourism
Heritage Institute of Hotel & Tourism
Agra12th - Commerce, Account & Economics
Bihar Academic Council
Patna10th - Physics, Chemistry, Biology, Hindi, English & Sanskrit
Bihar Academic Council
PatnaSkills
- MS Office
- MS Word
- MS Excel
- MS PowerPoint
- Internet
- IDs software
Hobbies and Interests
- Listening to songs
- Making New Friends
Languages
- Fluent in English
- Fluent in Hindi
- Elementary in French
Personal Information
- Date of Birth: 01/05/90
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Assistant Manager
RESACA
02.2024 - Current
Assistant Manager
Romeo Lane
05.2019 - 01.2024
F&B Executive
Stuidio XO Gurgaon
01.2018 - 01.2019
Captain
Turquoise Cottage
01.2016 - 01.2018
Senior Steward
Oceanspray
02.2014 - 04.2016
Steward
ITC Fortune
04.2012 - 12.2013
Bachelor of Science - Hotel Management, Catering & Travel Tourism
Heritage Institute of Hotel & Tourism
12th - Commerce, Account & Economics
Bihar Academic Council
10th - Physics, Chemistry, Biology, Hindi, English & Sanskrit
Bihar Academic Council