Amit Panwar
Senior AR
Shimla,HP
Summary
Looking for a good position in the reputed organization to start my career for the new learning and some value to the profitability of the organization.
Overview
7
7
years of professional experience
1
1
Language
Work History
Non-Voice Associate
TELEPERFORMANCE
Mohali
07.2019 - 11.2020
- In-bond process.
- Taking dual chats.
- JOB PROFILE:-
AR caller Physician Billing
Coronis Ajuba
Mohali (Remote)
02.2021 - 01.2024
- Worked on denials, no response and rejections in Hospital Billing and Physician billling.
- Handling client calls for smooth operation workflow.
- Managing MS Excel compiled data for production
- AR calling & review
- Worked multiple billing softwares eg: Kareo, Artiva, ECW, Parallon PB.
- Achievement - Promotion to Sr. AR
- Collaborated with team members to identify trends and address recurring billing issues.
- Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
- Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
- Contributed to the development of more efficient AR Caller strategies, sharing best practices within the team.
Senior AR Caller
Axtrics
Mohali, India
03.2024 - 03.2025
- Analyzed complex claim issues and collaborated with cross-functional teams to resolve disputes efficiently.
- Worked in Hospital Billing and SNF.
- Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
- Streamlined the AR calling process by creating a prioritized list of high-value accounts to focus on for maximum revenue impact.
- Trained new AR callers, sharing best practices and fostering a collaborative team environment for continuous improvement.
- Exceeded monthly collection targets consistently by maintaining a strong understanding of each client''s specific financial situation and tailoring strategies accordingly.
- Reduced aged receivables significantly by proactively identifying trends and addressing potential barriers to payment collections.
Senior AR Caller
Knack Global
Mohali, India
06.2025 - 02.2026
- Assisted in the development of departmental policies and procedures aimed at increasing efficiency within the AR calling team.
- Worked in Hospital Billing.
- Conducted thorough research on insurance policies, ensuring accurate submission of claims for prompt reimbursements.
- Improved cash flow by diligently monitoring account statuses and promptly initiating follow-up actions on outstanding payments.
- Maintained detailed records of all communications with clients and insurance carriers, ensuring accurate tracking of account progress toward resolution.
- Identified system inefficiencies within the AR calling process and proposed solutions that led to significant time savings for the team as a whole.
- Served as a subject matter expert within the AR calling team, providing guidance and support to colleagues seeking advice on challenging account situations.
- Worked closely with legal counsel on escalated cases requiring litigation, providing necessary documentation for successful outcomes.
Education
Bachelor of Business Administration -
APG Shimla University
Skills
Proficient in Basic Computer and Internet skills and Office Management
Denial resolution
Payment posting
Training and mentoring
Insurance verification
Accounts receivable management
Experienced in creating Excel spreadsheets and PowerPoint presentations
Skilled in clear and concise communication
Experienced with multiple software applications
DECLARATION:
I hereby declare that the statement given above are true complete to the best of my knowledge and belief.
SELF PROFILE:
I have confidence in myself, I can work hard once set my goals. I try my best to achieve them. I end up looking forward to new thing and new destination.
STRENGTH:
- Friendly Behaviour
- Helping Nature
- Positive Attitude
- Soft Spoken.
Timeline
Senior AR Caller
Knack Global
06.2025 - 02.2026
Senior AR Caller
Axtrics
03.2024 - 03.2025
AR caller Physician Billing
Coronis Ajuba
02.2021 - 01.2024
Non-Voice Associate
TELEPERFORMANCE
07.2019 - 11.2020
Bachelor of Business Administration -
APG Shimla University