Amit Rawat
New Delhi
Summary
A talented and self-motivated systems analyst, with expertise in troubleshooting, maintaining, and implementation of system requirements, possessing an insatiable desire to seek a challenging environment that will allow me to grow professionally with a reputable company. Areas of strengths: A technology expert with over 5+ years of hands-on experience in VMware, Hyper-V, Azure Virtual Desktop, virtualization. Excellent ability to grasp new technologies and employ new methodologies quickly and thoroughly. Motivated self-starter with excellent interpersonal, leadership, analytical, organizational, and problem solving skills. Experience configuring, monitoring, upgrading, and maintaining systems hardware, software and related infrastructure. IT professional with system administration, hardware and software troubleshooting and network management for the federal government and in the private sector. Possesses active security clearance. Dynamic local and remote printer Systems Analyst. Customer-oriented and skilled at relating to and connecting with people from all backgrounds.
Overview
8
8
years of professional experience
Work History
VMware/Windows Administrator
Rackspace Technology
10.2022 - 06.2024
- Installing, configuring, Troubleshooting and management of ESX 4, ESXi 5 and vCenter Server 5.
- Well Experienced with designing, installing and implementing VMware ESX servers and vCenter server 4.0 and setting up of VMware Features like V-Motion, HA, DRS
- Well versed with HP ILO and DELL IDRAC hardware platform.
- Managed 300+ ESX servers located at various data centers by one virtual center.
- Each Data center has multiple clusters with biggest of 15 clusters used for HA and DRS for disaster recovery, Load balancing and troubleshooting.
- Creating and Deploying of Virtual Machines from Templates and creating Snapshots with in no time, Cloning of Virtual Machines for future Deployments.
- Creating and configuring VNetwork Standard Switch (VSwitch), VM Kernel Ports, VM ports, Service console and NIC teaming.
- Configuring vNetwork Distributed switches and migrating the networks from VNetwork standard switches to vNetwork Distributed switches.
- Configuring different type of Port Groups Policies, Applying Security policies, Traffic Shaping, Load balancing, Failover detection, Hard and Soft zoning and VLAN Tagging.
- Migrated Physical Machines to Virtual Machines (P2V) and Virtual Machines to Virtual Machines (V2V) using VMware converter and vCenter Guided Consolidation.
- Daily responsibilities included maintenance of Virtual machines for performance issues also implemented V-Motioning, Hot and Cold Migration of virtual servers and performed Storage VMotion where the storage is migrated.
- Created and maintained SQL server cluster for HA, DRS, VC, ESX servers and VM's.
- Good experience with VMware Update Manager and Host Update utility to install patches and updates on ESX hosts and virtual machines.
- IIS configurations with SSL binding on above IIS 6.0 with SNI feature.
- Troubleshooting website down issue. Creating and managing Application pool and worker process (w3wp).
- User Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.
- Responsible for supporting system design and implementations as well as provide first level of support for any issues.
- Supports integration between virtual platforms and desktop tools to deliver optimal environment for Customer support reps.
- Documented all server and network problems and other unusual events in detail.
- Built server systems and installed into racks.
- Assisting clients with cloud platforms like cloud AWS and Azure. Creating and managing Azure virtual desktop, FS- logix profile type.
Windows Support Engineer
Concentrix Technology
05.2018 - 10.2022
- I was part of a pilot batch of first cloud platform technology Azure and was trained by Microsoft for Azure Virtual Desktop formerly known as Windows Virtual desktop back in 2019 when it has first introduced in market.
- Learned creating and managing VMs on Azure portal which include OS version, network configuration, FS- logix profiling, storage, migrating on- premise setup to Azure. Azure active directory and cloud printing.
- Worked on different AVD and FSLogix issues.
- Worked on various Microsoft Enterprise product version like Server Operating System such as 2003, 2008, 2008 R2, 2012,2012 R2 and 2016 along with client-side OS such as Windows XP, Windows 7, Windows 8, Windows 8.1 and Windows 10.
- Extensive Knowledge in Remote desktop Services
- (configuration and troubleshooting etc.)
- Knowledge of Enterprise printing (Printing in terminal server,
- Point and print client-side rendering)
- Knowledge on following windows user experience
- technologies (RPC , WMI, DCOM, WINRM, WINDOWS
- INSTALLER, TASKSCHEDULER, EVENT FORWORDING.
- AD, DNS, DHCP, GROUP POLICY, DFS
- Worked on AZURE platform in Windows Virtual Desktop
- technology (creating WVD environment, resource group on
- azure, virtual network on azure, creating users, group policy)
- Provided root cause analysis on various customer issues.
- Knowledge of implementing, administering and managing
- Windows Server Active Directory technologies and services,
- such as Users and Groups, Group Policies.
- Knowledge of other performance tools like Process Monitor,
- Process Explorer, Procdump, Network Monitor, performance
- Monitor.
- Experience in Troubleshooting issue related to shell and
Senior Associate
Wipro Technologies
07.2016 - 04.2018
- It was a HP printers support.
- Troubleshooting software and hardware printer support.
- Supported consumer forums with both wired and wireless HP printers.
- Pitch in for sale which included printers and its accessories ( inks, warranty etc ) in case of hardware fault.
- Monitored additions, removals, and updates to user account information, including password resets, etc.
Education
Master Of Computer Applications - Information Technology
Dev Bhoomi Institute of Technology
Dehradun05.2014
Bachelor Of Computer Applications - Information Technology
IHMS Kotdwar
Kotdwar05.2011
Skills
- SCOM monitoring
- SOPHOS Antivirus
- Install and configure servers
- Configure server roles and features
- Configure Hyper-V
- Deploy and configure core network services
- Install and administer Active Directory
- Create and manage Group Policy
- Deploy, Manage, and Maintain Servers
- Configure File and Print Services
- Configure Network Services and Access
- Configure a Network Policy Server Infrastructure
- Configure and Manage Active Directory
- Configure and Manage Group Policy
- Configure and Manage High Availability
- Configure File and Storage Solutions
- Implement Business Continuity and Disaster Recovery
- Configure Network Services
- Configure the Active Directory Infrastructure
- Configure Access and Information Protection Solutions
- Windows Engineer ( reliability and performance )
- Wide range of Experience with multiple Technology ( Windows/ AD/networking/ patching/ storage/ cloud platform )
- Windows Internals, WPR, Windbg , Perfmon, Procmon,
- Hyper-V, VMware, Vcenter, RDS, Terminal Server,
- Remote access support
- Print servers maintenance
Accomplishments
- TECHNICAL SKILLS SUMMARY MICROSOFT*Windows 2008/2008 R2/2012/R2/2016/2019/2022. Terminal Services/Remote Desktop Services,*Hyper-V*App-V,*Active Directory and Group Policy, VMware: Install, deploy, scale and manage VMware vSphere environments, Monitoring system health, configuration and management of clusters, Create, manage and monitoring Templates, clones and Snapshots; migration of VMs.
- Cisco focusing on: network basic; routers and routing basics; switching basics; and intermediate routing; and WAN technologies.
Certifications
Certification ID: 16871451
Microsoft Certified Professional
Timeline
VMware/Windows Administrator
Rackspace Technology
10.2022 - 06.2024
Windows Support Engineer
Concentrix Technology
05.2018 - 10.2022
Senior Associate
Wipro Technologies
07.2016 - 04.2018
Master Of Computer Applications - Information Technology
Dev Bhoomi Institute of Technology
Bachelor Of Computer Applications - Information Technology
IHMS Kotdwar
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