Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

AMIT SAWANT

Technical Support
Pune

Summary

Objective Overview: Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Service Desk Engineer

Tata Consultancy Services
Pune
  • Handling calls from customers and prospective customers about the features and capabilities of our internet connections
  • Installation of Operating System &Various Software
  • Installation and Troubleshooting of PC, Printer, Scanner
  • Outlook Configuration and Data backup
  • IBM Louts Note ID Configuration, Email Id Creations, Data Backup
  • LAN Support
  • Assembly & Troubleshooting & Network Printer Config
  • Tally ERP 9(Signal/Multiuser) Installation & Licensee Issues Resolve
  • Web Site Block By antivirus
  • Wireless Router Configuration
  • Server Domain Controller
  • Server Backup And Restore
  • Active Directory Mange
  • Domain Name System(DNS) Zone Configuration
  • Terminal Client/ Thin client Services
  • Server Role & Services Add/Remove
  • Security By Group polic

Technical Support Engineer

Cognizant Technology Solutions India Pvt Ltd
Pune
07.2017 - 07.2018
  • Maintenance of all computer related equipment's
  • Performed hardware and software support and installation
  • Provided technical supports to end users
  • Setup computer systems and related equipment
  • Mainly handling networking of LAN, IP address, configuration of routers and maintenance of all types servers & Internet
  • Handling database backups, troubleshooting of MS-SQL servers
  • Attending complaints from clients
  • Assembling of new systems and repair and services of hardware and printers
  • Check mails for every half and hour and giving suitable replies, Reporting current status to the Unit Head

Technical Support

Wipro Ltd
Pune
05.2016 - 06.2017
  • Entire Billing & Reception and ISO process
  • Perform in a team environment with other Systems Administrators to provide overall operations and maintenance for the Enterprise and DMZ environment
  • Analyze current process and workflow for IT Team to identify inefficiencies and assist to streamline through automation
  • Conducts/develops proactive maintenance designed to ensure optimal performance of internal systems
  • Helping client with regards to technical issues with Broadband connection for
  • Broadband connections
  • Provided functional and technical support, troubleshooting and diagnosing hardware and software problems

Education

Masters of Business Administration PASS -

University of Wales

Bachelors of Foreign Trade PASS - undefined

University of Pune

Skills

  • Technical troubleshooting
undefined

Software

  • Google Cloud Security Engineering

Certification

  • Google Cloud Security Engineering

Timeline

  • Google Cloud Security Engineering
04-2022

Technical Support Engineer

Cognizant Technology Solutions India Pvt Ltd
07.2017 - 07.2018

Technical Support

Wipro Ltd
05.2016 - 06.2017

Service Desk Engineer

Tata Consultancy Services

Masters of Business Administration PASS -

University of Wales

Bachelors of Foreign Trade PASS - undefined

University of Pune
AMIT SAWANTTechnical Support