Cricket
Amit Sharma
Sales And Marketing Specialist
New Delhi
Summary
I've been working as a managing Head in sales & marketing in WebSpy Technology since 2008. I've a total experience of about 14 years in Digital Marketing (including SEO, website designing, content management, CRM, email marketing, and end-to-end client closure).
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Sales And Marketing Specialist
WebSpy Technology
New Delhi
01.2009 - Current
- Researched competitor marketing trends and prices using data analysis.
- Produce interested client leads by Email Marketing, LinkedIn, and HubSpot.
- End-to-end closing of clients who needs SEO, Website Designing, PPC, GLL, Local SEO & other services offered by the company.
- Handling the in-house sales team of 10 people and achieving sales targets.
- Also doing client support, replying to clients' queries regarding website issues or campaigns.
- Also handling after-sales services, helping clients to understand all reports and work done by the backend team.
- Handling 40 people email marketing team. Helping team in data collection, and targeted keywords.
- Also handling backend onsite/offsite team to achieve top rankings for existing clients.
- Meet with local clients to generate more business.
- Consulted with businesses to supply accurate product and service information.
- Presented professional image consistent with the company's brand values.
- Built relationships with customers and the community to promote long-term business growth.
- Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
- Doing monthly sales meetings and quarterly sales training.
- Stayed current on company offerings and industry trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
Team Leader
ClearPath Technology
New Delhi
05.2006 - 12.2008
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Initiated timely responses to emails, voicemails, and written correspondence.
- Assisted with new hire processing and existing training programs.
- Confirmed confidential budget reports remained up-to-date for the manager.
- Participated in cross-functional team-building activities.
Tele-Caller
Genpact
Gurgram
04.2003 - 02.2006
- The delivered prepared sales pitch from the script and persuaded potential customers to purchase the product or service.
- Leveraged scripts and other resources to answer questions and direct them to appropriate resources.
- Maintained contact with customers to request referrals.
- Attended training to stay up to date with new products and service offerings.
- Updated customer records in CRM to document interactions.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Education
Bachelor of Arts -
Delhi University
New Delhi 04.2004 - 05.2006
GNIIT (Software Engieering) - Software
NIIT
New Delhi 04.2004 - 04.2006
MBA - Marketing
Sikkim Manipal University
New Delhi 04.2007 - 04.2009
Skills
Product and service sales
Lead Generation
Google Workspace
Excellent Communication
Multitasking Abilities
Teamwork and Collaboration
Self-Motivated
Dependable and Responsible
Active Listening
Interests
Timeline
Sales And Marketing Specialist
WebSpy Technology
01.2009 - Current
MBA - Marketing
Sikkim Manipal University
04.2007 - 04.2009
Team Leader
ClearPath Technology
05.2006 - 12.2008
Bachelor of Arts -
Delhi University
04.2004 - 05.2006
GNIIT (Software Engieering) - Software
NIIT
04.2004 - 04.2006
Tele-Caller
Genpact
04.2003 - 02.2006