Amit Sharma

· Implement and test Commvault upgrades.

· Design, implement and administer data migration activities.

· Maintain data protection design and implementation documentation.

· Implement organizational objectives for backup and restore improvement and compliance with industry standards.

· Provide solutions to a variety of technical problems of moderate scope and complexity.

· Source and analyze relevant subject matter documentation.

· Contribute to IT Support process and policy development.

• Handling of escalation related to technical issues and resolving the same within defined SLA
• Backup and recovery related troubleshooting of errors and handling of backup requests pertaining to environment.
• Responsible for Implementation and operationalization of remote site projects outside of BAU which includes backup solutioning, implementation and integrating the same with TL & Disk Based targets.
• Responsible for Capacity management for Commvault along with Azure Blob Storage Containers.
• Responsible for renewal of Backup Licenses in coordination with Commvault account manager.
• Responsible for creation of ISO documentation, backup SOP, updating of the existing documentation and designated focal point of backup auditing every half-yearly.
• Weekly reporting of the backup status with Client and management.

RESPONSIBILITIES & PROJECTS (Orange Business Services) –Storage

· Checking the storage critical Events.

· Controlling & Monitoring Network Interface.

· Checking the status of aggregate and volume usage using DFM.

· Checking the ticketing tool and mails.

· Configuring and troubleshooting SnapMirror Environment.

· Performing Daily health check to monitor the usage of LUN, Aggregate and volume utilization.

· Restoring the data using snap restore and CIFS shares.

· Dealing with permissions (Adding/removing the security groups to the shares) for share folders in CIFS.

· Performed DR test for the environment

· Configuring and troubleshooting SnapVault Environment.

· Snapshot, lunclone, flexclone management.

· Setting up and troubleshooting V-Filer Environment.

· Lun management (LUN creation, LUN snapshots, Manual and automatic igroup management, LUN restore) using Snapdrive.

· Setting up and troubleshooting NFS, CIFS, and SAN (FC and ISCSI) Environment.

· Configuring windows ISCSI Boot LUN for the environment.

· Ontap OS upgrade from 7.3.3 to 8.0 7 mode.

· Storage remediation like HBA driver and firmware upgrade.

· Assigning LUN’s (FC and ISCSI) to distributed server in various environment.

· Resolving the hardware issues in co-ordination with Netapp.

· Managing the reports using operations manager.

· Working with qtree’s for efficient storage utilization for the users.

· Performing Deduplication for the volumes.

· Volume resize, aggregate disk add and lun resize

· Alias, zoning configuration for the servers connected in FC environment in brocade switches.

· Able to create/Expand aggregate, volume, Qtree for NAS environments,

· LUN’s, Igroups for SAN environments and also reclamation the LUN’s and SAN ports if any (De-commissioning projects).

• Storage Management, Troubleshooting, implementation and Configuration.
• Storage provisioning, LUN Management, LUN masking, zoning, performance management and
  volume
• Management(Planning, allocations and de-allocations)
• Working with OEM/Vendor of resolution of issues
• Capacity Management for Storage and backup
• Software upgrades for SAN and Backup
• Installation, configuration and operation of OEM provided software products ( like Device Manger ,Tuning Manager, EMC Unisphere etc.)
• Carry out proactive and reactive administration on Linux and associated application
• Working experience in ISCSI (HBA as well as on IP), and FC
• Working experience Multipath, thin provisioning, Dedup, tiring
• Good knowledge on snap shots and backup and backup tools across various platforms mentioned
• Perform Jobs based on SOP defined
• Implementation of changes to storage devices, data backups
• Documentation Skill (Creation of Known Error Database)
• Working on Escalated/P1 issues and providing solution abiding the SLA
• Ensuring that the change requests are implemented within defined timelines
• Problem Management /Change Management
• Ownership of Infrastructure and responsible for service uptime / availability.

• Worked with two customers during HCL comnet so far, GAIL and NTPC and DCN (Defense Communication Network) all of which are government customers at their respective sites
• Installed, configured and integrated EMC networker with SAP, VMware, Hyper-V, Backup server on Linux Platform.
• Installed, configured and Integrated VERITAS Net Backup 7.7.x with SAP, VMware, Hyper-v, DB2, MaxDB.
• Well Versed with Troubleshooting of DB, VM and core Net backup and networker environment.
• Worked with both TAPE and Disk based environment and have deep working knowledge of aforementioned backup targets.
• Was responsible for Setup Of WSFC (Windows Failover Cluster) and installation of NetBackup in cluster, along with Zoning of UCS with Cisco MDS 9513.
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• Successfully Deployed Split mirror backup solution for NTPC customer with HITACHI VSPG1000 and AIX as the OS and Net backup 7.7 as the backup solution. (First of its Kind Across the Globe, as this was an unsupported solution till date)
• END – to – END solution implementation of DC and DR sites with over 50 clients installed, configured and integration for both sites individually with split mirror backup solution with VERITAS Net Backup
• Performed Real time Backup Server Disaster Recovery for NTPC customer during crash of entire backup server, with minimalistic RTO as 6 hours and RPO 15 mins
• Performed Bare Metal Recovery for AIX OS, VMware, and Hyper- V machines
• Installed and configured NetBackup Clustered master server on AIX 7.1.
• Responsible for integrating scripts with backup server for Sync/Resync of BCV volumes post backup completion.
• Troubleshooting of Backup Failures and Handled escalation from different customers.
• Worked as Technical Consultant for Pre-Sales team during NTPC solution and consulted on various aspects on license requirements and product features required while solution design.
• Worked with VERITAS consulting for NETBACKUP Bug Testing of 7.7.2 Java Console issue
• Carried out DUE-Diligence and Transition for Customer like Anchor Electricals PVT limited.
• Responsible for carrying Due-diligence of clients and preparation of Backup Run book, Transition Docs for Anchor Electricals PVT LTD, performed KT and conducted onsite backup training for operation teams for EMC Networker and VERITAS Net backup.
• Responsible for preparing Backup Solution and Deployment, operational Documentation for different clients of HCL Comnet.

RESPONSIBILITIES AS STORAGE ADMINISTRATOR

· Health Check for all Storage Frames and SAN Switches

· Troubleshooting on any issues with VNX/Clariion/Isilon/Celerra Arrays.

· Performance Monitoring of all the storage Array in the Environment

· Expertise on Storage management on EMC VNX.

· Consulting SAN and NAS platforms on the project as Multi skilled technician.

· Consulting and implementing Host based Migration of data from EMC Celerra to EMC Isilon.

· Managing and consulting backup platforms on IBM TSM.

· Handling Storage /backup / SAN switches life cycle management projects.

· Performing various code upgrades based on EMC Advisories every quarterly.

· Creation of mtree and sharing them to windows and UNIX platform using SMB and nfs protocols.

· File systems and drives backups using IBM TSM on windows, UNIX platforms.

· Data replication using EMC Recover Point across data centre.

· Strong technical knowledge helped me to be unmatched individual contributor in the team.

· Creation of Zones, device/fc alias, zoneset and VSAN as per requirement.

· Cisco SAN switch firmware upgrade.

· Planned and Performed Cross site zoning across data centers for Redundancy.

· Isilon Onefs upgrades, Hardware failure Break fix and performance improvement.

· Isilon Replication configuration via Sync IQ and Snapshot IQ policies.

· Automated Monitoring and Directory structure creation via Shell scripts.

SAN (CISCO MDS 9120/9506)

• Web based (Fabric Manager)/CLI Zoning of Storage Frames/Servers
• VSAN creation as per requirement.
• Creation of port channel on Cisco Switch.
• Hardware break fix and monitoring

Additional Disclosure Pertaining to Implementation Environment:

• Have Implemented DC(Datacenter) and DR(Disaster Recovery) sites for NTPC (National Thermal Power Corporation) (Sector 24,Noida) from scratch.
• Worked on EMC networker installation and setup for GAIL.
• Have done Integrations with SAP, DB2, VMware, Hyper-V, oracle, MaxDB
• Successfully Migrated, upgraded, and performed disaster recovery scenarios with all the database environments
• Worked with RHEL, AIX, Windows, Solaris as the base Operating systems.
• Rich Experience with cluster environment, have installed & implemented backup server in cluster environment and performed real time disaster recovery of backup server for various customers (On VERITAS Net backup & Commvault as base technologies)

RESPONSIBILITIES & PROJECTS (Jaguar Land Rover, TCS)

• Worked with different reputed clients such as Gilied And JLR.
• Daily troubleshooting of EMC Networker Error's and Net backup Client Error, HP DP errors
• Developing and deploying simple shell scripts for automating system and applications management.
• Direct HP, EMC, Net backup customer interaction for discussions and meetings on different projects, issues and customer requests.
• Participated in different projects apart from daily activities for the customer
• Migration and Decommissioning.
• Coordination in the configuration of new servers for backup activities.
• Drive/FA/DA/memory upgrade on existent Storage boxes, installation of new storage boxes with the coordination of customer and the EMC.
• Provide proactive recommendations to the customer for improving storage operations and/or effective use of EMC storage solutions to help maximize their satisfaction
• Performs necessary storage infrastructure maintenance in accordance with EMC and customer's change management policies.
• Handling and managing all the activities in a shift.
• Handling Escalations.
• Problem determination.
• Monitoring System Performance.
• Scheduling tasks as per the client requirement.
• Interact with clients/customer through calls and chats.
• Involved in various DR tests (parallel and cross site)
• Administration, Monitoring & Troubleshooting of data backups and restorations for the entire customer sites and providing Tier 2 Support for Backup.
• Master Server Migration ( NetBackup)
• Performing special & critical backups & restores based on requests raised by users (Application owner, DBA, System admin)
• Carrying out user management activities like scheduling, configuring & verifying backup jobs
• Carrying out new client NBU installations
• Performing Vaulting jobs through IRON MOUNTAIN
• Performing Inventory and Robtest when required
• Generating regular reports using VERITAS Net backup, HP DP, EMC Networker
• Responsible for maintaining agreed SLA for all customers. (issue resolved within SLA provided)