Summary
Overview
Work History
Education
Skills
Certification
Software & Tools Proficiency
Disclaimer
Timeline
Generic

RAJIB NATH

Pune

Summary

Commvault Technical Architect with more than 10 years of IT experience across industries, primarily in backup technology and solutions, also an expert in IBM Tivoli SP and Google Cloud Platform. Proven track record in managing complex backup infrastructures across multiple platforms, ensuring data protection and integrity for multiple organizations. Skilled in disaster recovery planning and cloud operations. Demonstrated leadership in training teams on troubleshooting and configuration across distributed systems.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Commvault Tier 2 Backup & Storage Lead

Tech Mahindra
Pune
12.2024 - Current
  • Oversaw the Backup Infrastructure, utilising Commvault 11.36 and more, as the primary solution across multiple platforms.
  • Deployed Commvault Complete Platform Release and Commvault Metallic for overall Infrastructure Data Protection.
  • Created and set up primary and standby commserves after creating the architectural design; also installed and created media agents for on-prem and cloud media agents.
  • Configured our current CV solution version 11.36 to our on-prem VMware infrastructure, hosting multiple VMs, physical servers for VM snapshots, and Windows/Linux/AIX FS agent backups.
  • Also configured databases (SQL, MySQL, MongoDB, Sybase, etc.). and application (GPFS, Exchange, AD GPO Backups), NAS, and CIFS backups.
  • Created and configured selective and hash copies to our secondary storage, GCP, and S3 Scality.
  • As part of project delivery and migration,created multiple storage policies and set up primary and secondary copies to on-premises disk and cloud storage.
  • Created and configured shared libraries across our on-premises and cloud media agents.
  • Configurations Azure VM backups
  • Configured multiple Jumbo GCP file servers as primary and DR file servers in different GCP zones.
  • Created and configured periodic file sync replication for file servers.
  • Created and configured DR orchestration for periodic VM hot-site replication from VMware to the GCP environment.
  • Created and configured the commserver DR backup, as well as live sync for primary and two standby CSs for on-premises and GCP.
  • Installed and configured CV metallic for our endpoint devices to ensure all our endpoint devices are layered protected.
  • As part of project delivery, set up and performed quarterly DR activities for Commserver failover and failback activities.
  • As part of project delivery, I set up and performed quarterly DR activities for VM failover/failback using Commvault, not VMware SRM, to the secondary site, as well as to an isolated network.
  • Performing quarterly Commvault maintenance releases, upgrades as soon as new MRs are released, pushing it across to respective media agents as well as clients.
  • If push install/upgarde fails, perform local FS install and configuration for client servers (different OS).
  • Also installed and configured databases (SQL, MySQL, Sybase, MongoDB, etc.). agents locally if the push install fails (troubleshot separately).
  • Also created and performed disaster recovery and high availability for network file servers (~40 TB each) within and across sites for site reliability.
  • Defined RPO and RTO according to the environment and client requirements.
  • As part of CSIR, I have saved millions by performing and detecting quarterly improvements with respect to backup capabilities and space reclamation using capacity management.
  • Set up VMware VM periodic replication to the Cloud environment.
  • Set up our on-premises Exagrid tiered storage appliances in our Commvault environment, setting up disk storage libraries.
  • Upgraded our Exagrid storage appliances to the latest version 7.0 to remediate the latest CVEs.
  • Also created and set up our secondary storage environment on Google Cloud Platform with multiple storage policies and backup plans.
  • Set up multiple copies as per industry standards to and from on-premises to cloud storage, and vice versa.
  • Executed SQL and Oracle database restores as per user requests, ensuring compliance with retention. Installed and configured media agents for diverse server environments to enhance backup efficiency.
  • Developed and implemented backup strategies for SQL databases, improving data protection protocols.
  • Managed library systems and performed daily log monitoring to maintain operational integrity.
  • Engaged in Data Retention Management (DRM), including export and import processes for data lifecycle management.
  • Leading a team of eight, overseeing all backup and storage operations, ensuring data protection and integrity.
  • Trained the team of L1 and L2 on fixing and troubleshooting complex and challenging issues affecting business.
  • Can actively work from both Commcell and Command Centre to fix issues sooner.
  • Created multiple workflows to establish alerting and ticketing to different third-party applications (SolarWinds, Tivoli Netcool, Splunk, ServiceNow, etc.).
  • Created a Power BI tool using Commvault REST API to deliver daily backup and restore KPIs.

Commvault Senior Backup Administrator

Kyndryl Solutions Pvt. Ltd.
Pune
09.2021 - 12.2024
  • Having 6+ years of experience in Commvault and TSM backup technologies design, implementation and administration and management.
  • Completed tasks related with CV deployment as per client’s requirements.
  • Upgraded and configured CV on timely basis.
  • Currently working with 4 Primary Datacenters, 2 DR sites approximately responsible for backing up 20k plus clients(Linux, AIX, Windows file systems and cluster)
  • Implemented and managed backup environments with Commvault / TSM /EMC Avamar.
  • Working in a multiple backup environment with a total average of clients is 20,000+, 200 media agents, and proxies(Datamovers) with average daily backup size of more than 100 pb
  • Configuring NAS backups in Commvault
  • Configuring and managing Commvault media agents
  • Renaming the media agents as per requirement
  • Troubleshooting and system related log analysis from OS, commserver and media agents
  • Working in Servicenow for Incidents, Changes, Catalogue and SCTASKs related to backup and restore tasks
  • Monitoring and maintaining daily AUX copy status across multiple sites ensuring replication from primary to secondary are in sync for all clients(in case of restore requests during outages)environments
  • Performed data protection incident troubleshooting and mitigation actions
  • Executed data protection restores for assigned customer accounts.
  • Handled data protection configuration changes under established guidelines.Preparing
  • Daily reports on Missed/Failed backups and working accordingly.
  • Managing the Library for availability of Scratch Volumes, Check-in, Check-outs,Drivesavailability, and Setting Paths
  • Managing TSM Storage Pools (Migration and Reclamation)
  • Good working experience on Installation and Configuration of various Client nodes on allUNIX and Windows platforms.
  • Creating additional space to TSM Database and Recovery Log and Disk Storage pools by working with Unix Project Team.
  • Configuration of library which includes Drives and Paths.
  • Troubleshooting Tape drive and Path related issue and Raising Hardware calls if need any Replacement or Vendor support
  • Created and built process interface manual to be signed off and accepted meeting client's agreement
  • Prepared a living operational manual used to follow end to end low level process guideagreed and co-owned by the client for infrastructure support and development Supervised
  • Provided, led and directed a team of 16 members regarding system management operations and administration tools
  • Utilized a pipe and filter model to find bottlenecks and enable measurement of systemresource usage and process behavior at boundary limits of all operations
  • Directed onsite training for client's operation team introducing IBM's System Management Operations w.r.t Event Management
  • Consistently met deadlines and requirements for all production requirements
  • Monitored network and server performance, provided performance statistical reports forboth real-time and historical measurements
  • Collaborated with clients from concept through final delivery of service
  • Marked charts and graphs to record results and prepared and delivered presentations,training and briefings required by contract.
  • Developed business cases, presentations and reports for senior management.Performed
  • Scheduled and unscheduled maintenance of equipment.

TSM Backup Administrator /Cloud Operations Engineer

IBM India Pvt. Ltd.
Pune
12.2016 - 09.2024
  • Handled data protection configuration changes under established guidelines.
  • Prepared daily reports on missed and failed backups, and worked accordingly.
  • Managing the library for the availability of Scratch volumes, check-ins, check-outs, drives availability, and setting paths.
  • Maintaining TSM storage pools (migration and reclamation).
  • Good working experience in the installation and configuration of various client nodes on all UNIX and Windows platforms.
  • Creating additional space for the TSM database, recovery log, and disk storage pools by working with the Unix project team.
  • Configuration of the library, which includes drives and paths.
  • Troubleshooting tape drive and path-related issues, and raising hardware calls if any replacement or vendor support is needed.
  • Created and built a process interface manual to be signed off and accepted, meeting the client's agreement.
  • Prepared a living operational manual used to follow an end-to-end, low-level process guide agreed upon and co-owned by the client for infrastructure support and development.
  • Supervised, provided, led, and directed a team of 16 members regarding system management operations and administration tools.
    Utilised a pipe and filter model to find bottlenecks and enable measurement of system resource usage, and process behaviour at boundary limits of all operations.
  • Directed onsite training for the client's operations team, introducing IBM's System Management Operations with respect to event management.
  • Consistently met deadlines and requirements for all production needs. Monitored network and server performance, providing performance statistical reports for both real-time and historical measurements.
  • Collaborated with clients from concept to final delivery of service.
  • Marked charts and graphs to record results, and prepared and delivered presentations, training, and briefings required by contract.
  • Developed business cases, presentations, and reports for senior management. Performed scheduled and unscheduled maintenance of equipment.
  • Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.

Software Engineer

Verizon
Hyderabad
04.2015 - 12.2016
  • Clients & Program: OEM's (Mercedes Benz-USA/CHINA, Volkswagen USA/CHINA/EU, Audi-USA/EU)
  • SiriusXM- Nissan, Aftermarket-State Farm, HUM by Verizon, Hughes TelematicsOversaw
  • Team of service professionals focused on ITSM
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Provided documentation on start-up, shut down and first level troubleshooting processes Met
  • With clients to discuss service needs and offer available solutions
  • For Verizon Telematics Communicated operational issues and changes to stakeholders on regular basis
  • Worked with support teams to resolve issues with application or service Planning
  • And managing support for incident management tools and processes
  • Coordinating interfaces between incident management and other service management processes
  • Driving the efficiency and effectiveness of the incident management processProducing management information.
  • Created procedures for system monitoring, recovery, backup and optimization.

System Administrator

Wipro Technologies
Hyderabad
10.2011 - 04.2015
  • Client: CHI Healthcare, British Telecom (BT)
  • Responsible for Coordinating support teams for Application deployments for production, staging and iTest environments to make sure once deployment is completed, servers andservices are tested by application admins
  • Being in IT Operations, known to use ticketing and Server Monitoring tools, concept of queues, creation of ticket, modification/updating tickets, assigning tickets to various support groups, Monitoring of alert logs, scheduled jobs and backup jobs
  • Should be able to do carry out preliminary analysis of alerts/incidents and service requestswith assistance from seniors
  • Should demonstrate an effective usage of knowledge base in improving FCR and theresponse time
  • Should be aware on the (SLAs), tracking and reporting of the sameShould
  • Have exposure in handling interactions with customer direct.
  • Provided comprehensive training to internal and off-site users to optimize systemmaintenance and resolve recurring issues.
  • Worked with users to determine areas of technology in need of improved usability.

Education

AISSCE 12th - Science

Kendriya Vidyalaya HPCL
Jagiroad, Assam
01.2006

AISSE 10th - CBSE

Kendriya Vidyalaya ONGC Nazira
Nazira, Assam
01.2004

B.Tech - ECE

Tezpur Central University
Tezpur, Assam

Skills

  • Backup Technologies/Solutions - Commvault Expert, Commvault Metallic, IBM Tivoli SP, EMC Avamar, Cobalt Iron, and NBU
  • Storage systems (Disk appliances, Cloud, Tape)– Exagrid appliances, Google Cloud Platform, S3 Scalaity, EMC DDs, IBM TS4300 & TS4500 Tape Library
  • Cloud Operations-Infrastructure monitoring and management
  • IPC Tools- ServiceNow, BMC, etc
  • ITSM ITIL V3 Professional Certificate
  • IBM Tivoli Netcool
  • Lead System Administrator- L1 L2 L3 troubleshooting and configuration across distributed systems
  • Disaster Recovery planning

Certification

  • ITIL V3 Foundation Certified
  • AWS Cloud Foundation Certified

Software & Tools Proficiency

  • Monitoring Tools & Applications: IBM Tivoli Netcool, Op-manager, Whatsup Gold, App manager, Site 24*7
  • Zenoss, Load Balancer, HP BSM, Solar Winds, Netcool, Oracle EnterpriseManager 12c,Tivoli Enterprise Manager, IBM Blue care.
  • Ticketing Tools & Applications: Service-Now, BMC Remedy, Maximo-IBM Control Desk, HPSM, SDP, Issuetrak, Oneview.
  • Directory Services: Active Directory users and computers (AD), Oracle Access Manager (OIM).
  • Additional applications and tools: vCenter,Splunk, Remote desktop, Bomgar, VM Ware horizon client, Windows 2008, 2012 servers, Healthcare: EPIC, A2K Gold
  • VDI-Citrix Xen-Desktop & XenApp.

Disclaimer

I hereby declare that the information given above is true to the best of my knowledge andbelief. 

Rajib Nath 

Contact No: +91 6900261153 & +91 8007583609

Timeline

Commvault Tier 2 Backup & Storage Lead

Tech Mahindra
12.2024 - Current

Commvault Senior Backup Administrator

Kyndryl Solutions Pvt. Ltd.
09.2021 - 12.2024

TSM Backup Administrator /Cloud Operations Engineer

IBM India Pvt. Ltd.
12.2016 - 09.2024

Software Engineer

Verizon
04.2015 - 12.2016

System Administrator

Wipro Technologies
10.2011 - 04.2015

AISSCE 12th - Science

Kendriya Vidyalaya HPCL

AISSE 10th - CBSE

Kendriya Vidyalaya ONGC Nazira

B.Tech - ECE

Tezpur Central University

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