Amit Singh
Mumbai
Summary
Analytical and insightful Fraud Analyst known for high productivity and efficiency in task completion. Possess specialized skills in data analysis, pattern recognition, and risk assessment. Excel at problem-solving, critical thinking, and decision-making to identify and mitigate fraudulent activities effectively.
Overview
1
1
year of professional experience
Work History
Fraud Analyst
Accenture Services Pvt. Ltd.
05.2023 - Current
- Ensure customer satisfaction and help team to provide professional customer support
- Handled confidential information in accordance with privacy policies
- Review cases and take action accordingly
- Interface effectively with other internal and Client teams
- Analyze data from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion
- Identify & analyze the fraudulent activity in the customer account & Review, investigate potential fraud issues
- Monitoring the Fraud in account by checking the past records of customer
- Analyze real-time online transactions to determine fraud activity
- Identify and prevent Merchant Frauds, Chargebacks, and AML
- Gather evidence to respond to chargeback and retrieval inquiries
- Monitor fraud, chargebacks, refused payments, etc
- Provide customer support regarding fraudulent charges and chargebacks
- Analyze trends, communicate security threats to management, and provide recommendations for loss mitigation as needed
- Inform upper management and internal business partners of suspicious activity or cases at the individual or client level.
Education
B.Com. -
Mumbai University
Class 12th -
Class 10th -
01.2015
Skills
- Leadership Quality
- Fraud identification
- Banking & Fraud
- Account information review
- Transaction review
- Fraud patterns
- Fraud Detection
- Activity monitoring
- MS Office
- MS Excel
Hobbies and Interests
- Swimming
- Reading
- Gaming
Personal Attributes
- Confidence
- Team Player
- A growth mindset
- Attention to detail
- Leadership
- Initiative
Timeline
Fraud Analyst
Accenture Services Pvt. Ltd.
05.2023 - Current
B.Com. -
Mumbai University
Class 12th -
Class 10th -
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