Highly skilled and dedicated IT professional with over 8 years of experience in optimizing and maintaining high-availability systems and services. Proven ability to manage large-scale infrastructures with 5,000 to 10,000 servers across multiple cloud platforms, including Azure and AWS, as well as on-premises systems. Proficient in leveraging CI/CD pipelines, containerization, and orchestration tools to streamline workflows and ensure robust, scalable, and secure applications. Demonstrated leadership in team management, with a strong track record of troubleshooting complex issues, managing version control systems, and collaborating with cross-functional teams to achieve project goals and deliver high-quality solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Engineer 2
Microsoft
Pune
08.2023 - Current
Application deployment: Performed regular updates, including security patches and data pack, application deployments using Azure Pipeline and GitLab, leveraging Azure Repos and ACR
Version Control: Utilized GitHub and Azure Repos for versioning
Infrastructure Deployment: Used Harness to deploy infrastructure changes to Azure Kubernetes, with Terraform configurations
Security Compliance: Ensured deployments adhered to S360 security standards and Implemented best practices and monitored for vulnerabilities
Monitoring and Alerts: Created synthetic tests for monitoring, and set up alerts for in Azure integrated with PagerDuty and ICM
Incident management: Respond to on-call incidents, troubleshoot issues, and perform root cause analysis to prevent future occurrences
Capacity and Scaling: Assessed and scaled services to handle increased traffic in Kubernetes infrastructure
Performance Monitoring: Monitored and analyzed system performance to ensure reliability and meet user expectations
Log Analysis: Performed detailed log analysis and troubleshooting using KQL and Jaegar log tracing tools.
Sr. Service Reliability Engineer
Nuance communication
Pune
10.2019 - 07.2023
Weekly deployment and patching and Config changes : Using GitLab pipelines and Harness workflows with Terraform
Azure production systems: Building and maintaining
Server uptime and health checks: Ensuring continuous operation
Security and vulnerability checks: Regular assessments
Fabric capacity planning: For new and existing customers
Xonboarding tasks: For new customers
Documentation: Processes, incident reports, and team knowledge
Incident response: On-call troubleshooting and root cause analysis
Monitoring tools: Implementation and management for prompt issue detection and response.
System Engineer
Pubmatic India Pvt. Ltd
Pune
02.2017 - 09.2019
Install, configure, and maintain Linux systems (CentOS, RHEL, Ubuntu)
Monitor and ensure system performance, stability, and security
Manage user accounts and permissions; perform updates and backups
Troubleshooting and Support
Implement automation with tools like Ansible
Assist in designing and deploying Linux infrastructure solutions.
System Administrator
IT Mantra TechIntellect Pvt. Ltd.
Pune
08.2016 - 02.2017
Managed enterprise-level Linux and Windows servers: Installation, configuration, and maintenance
Ensured secure access: Managed user accounts, passwords, and access privileges
Enhanced system security: Implemented security best practices.
Education
M.Tech -
MANIPAL UNIVERSITY JAIPUR
Jaipur
B.E -
GCOE
Jalgaon
HSC -
Air Force Junior College
Pune
SSC -
Air Force School
Pune
Skills
Git
Kubernetes
Ansible
Jenkins
ADO
GitLab
Harness
Jeager
Azure
AWS
Terraform
Graphana
Prometheus
Docker
JIRA
MySql
Certification
Certified Kubernetes Administrator, Linux Foundation
Terraform Associate certified, HashiCorp
Azure Devops Cerified Engineer (AZ-400), Microsoft