Accomplished professional with over 17 years of extensive experience in managing admissions processes, recruitment, and team performance. Demonstrated expertise in operations management, quality checks, and performance monitoring. Proven leadership in achieving revenue targets and fostering professional work environments. Adept at using Salesforce for report generation and maintaining compliance with policies. Strong communication skills and a track record of exceeding client expectations.
· Maintaining good relationships with the branches and associates
· Being well informed and updated about the admission process and entrance examinations of overseas Universities
· Guiding the associates on study options available in overseas Universities as per their profile
· Coordinating with Branches/ Associates for pending documents and payments
· Follow ups with the Universities for pending offers
· Managing the team and ensure that the team achieve their periodic targets
· Active participation and contribution during education fairs, university visits and in-house seminars organised by the company
2 Year Graduate Diploma in Computer Studies from NIIT
English: C2, Proficient