Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amit Talwar

Gurgaon

Summary

Accomplished professional with over 17 years of extensive experience in managing admissions processes, recruitment, and team performance. Demonstrated expertise in operations management, quality checks, and performance monitoring. Proven leadership in achieving revenue targets and fostering professional work environments. Adept at using Salesforce for report generation and maintaining compliance with policies. Strong communication skills and a track record of exceeding client expectations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Academic Counselor (International Sales) Remote

Skill Arbitrage
Noida
08.2024 - 04.2025
  • Conduct outbound and inbound calls to counsel students and working professionals on course offerings in UK, Pakistan & Nigeria.
  • Achieve daily talktime target of 200 minutes through proactive outreach and follow-ups.
  • Drive monthly revenue between ₹6 to ₹10 lakhs through successful student conversions.
  • Understand student requirements and recommend SQE 1 and SQE 2 programs.
  • Maintain a high conversion rate by nurturing leads with a personalized counseling approach.
  • Collaborate with the marketing and support teams to optimize lead quality and enrollment success.
  • Maintain accurate records of interactions and sales pipeline updates using CRM tools.

Applications Manager

Hult International Business School
Mumbai
01.2024 - 06.2024
  • Supporting candidates with the required admissions documents
  • Reviewing candidate's applications and eligibility before Admissions review
  • Supporting recruitment with admissions and administrative procedures
  • Interacting with customers in a professional manner, in line with the brand values and principles
  • Consistently meeting and exceeding all team targets
  • Keeping a track on Conversion Matrix for conversion team members – number applications working to complete, completed applications, conditionally confirmed, etc

Assistant Manager

Global Opportunities
Bandra, Mumbai
09.2022 - 12.2023

· Maintaining good relationships with the branches and associates

· Being well informed and updated about the admission process and entrance examinations of overseas Universities

· Guiding the associates on study options available in overseas Universities as per their profile

· Coordinating with Branches/ Associates for pending documents and payments

· Follow ups with the Universities for pending offers

· Managing the team and ensure that the team achieve their periodic targets

· Active participation and contribution during education fairs, university visits and in-house seminars organised by the company

Centre Manager

Hi Tech Animation
Kolkata
07.2021 - 08.2022
  • Responsible for providing back-up support for key roles (FO and Counsel) in case of leave or attrition, until such time the replacement is trained and in place.

Centre Manager

Jamboree Education Pvt Ltd
New Delhi
01.2020 - 06.2021
  • Responsible to achieve branch revenue target by effectively executing target achievement plan for all products (Test Prep/ Admissions/ Online/ Others)
  • Be available for second level counselling as necessary (customer house call/ online calls/ in centre calls) in support of omnichannel customer experience and support the sales team with closures

Centre Manager

Hi Tech Animation
Kolkata
05.2016 - 12.2019
  • Responsible for providing back-up support for key roles (FO and Counsel) in case of leave or attrition, until such time the replacement is trained and in place.
  • Responsible for day-to-day monitoring of sales activity to ensure that targets are met, and non-performance issues are dealt with in a timely manner.
  • Responsible for ensuring that post sales executive is meeting the collection target based on KRA

Senior Business Manager

Touchwood Technocrats Pvt Ltd
Kolkata
09.2013 - 04.2016
  • Seek customers in company target markets through research and direct contact with potential customers
  • Generate project/business opportunities and RFPs through customer contact to meet company's business plans and growth strategies
  • Drive the sales process from inquiry/RFP coordination through 'Closing the Deal'

Business Development Manager

Mangalam Tours Pt. Ltd.
New Delhi
08.2011 - 08.2013
  • Planning and design of flexible tour packages for international/domestic clients
  • Growing and maintaining key client relationships
  • Mainly selling UK and Europe for the outbound market

Senior Consultant

Vira International Ltd
London
08.2008 - 05.2011
  • Targeted recruitment for various service sector clients all across the UK
  • Responsible for acquisition and growth of existing and new client relationships
  • Managing the entire recruitment cycle from advertising, headhunting, interview and selection of appropriate candidates

Education

Master of Business Administration -

Halifax College
London
01.2006

Bachelor of Commerce (Hon) -

University of Calcutta
Kolkata, India
01.2001

PG Diploma - Travel and Tourism Management and Operations

Hammersmith and West London College
London, UK

Skills

  • Excellent oral, written, and verbal communication skills; quick learner
  • Quick learner
  • Proven leadership, team working, and performance management
  • Proven track record of exceeding client, and customer expectations

Certification

2 Year Graduate Diploma in Computer Studies from NIIT

Languages

English: C2, Proficient

Timeline

Academic Counselor (International Sales) Remote

Skill Arbitrage
08.2024 - 04.2025

Applications Manager

Hult International Business School
01.2024 - 06.2024

Assistant Manager

Global Opportunities
09.2022 - 12.2023

Centre Manager

Hi Tech Animation
07.2021 - 08.2022

Centre Manager

Jamboree Education Pvt Ltd
01.2020 - 06.2021

Centre Manager

Hi Tech Animation
05.2016 - 12.2019

Senior Business Manager

Touchwood Technocrats Pvt Ltd
09.2013 - 04.2016

Business Development Manager

Mangalam Tours Pt. Ltd.
08.2011 - 08.2013

Senior Consultant

Vira International Ltd
08.2008 - 05.2011

Master of Business Administration -

Halifax College

Bachelor of Commerce (Hon) -

University of Calcutta

PG Diploma - Travel and Tourism Management and Operations

Hammersmith and West London College
Amit Talwar