I am hands on IT professional with more than 9 years of experience managing, maintaining and supporting IT
infrastructure and its components.
Overview
19
19
years of professional experience
8
8
Certifications
Work History
Deputy Manager
BDG Metal & Power Limited
03.2014 - Current
Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability
and performance.
Provide complete hardware troubleshooting and solution to the Server & its clients.
Installing, Maintenance & Troubleshooting of CCTV Camera with DVR.
Managing Link & Latency for MPLS RF Signaling & Local Internet.
Installing and Troubleshooting of Avery & Astra Weighbridge Automation Software’s.
Installing and Troubleshooting of Lighthouse ERP, Spark Spectromax Metal Analyzer software for
Spectrometer, RFID for Guard Tour Systems, Krystal Met Software for Material Testing.
Managing and maintaining company e-mail Id’s, anti-spam and virus protection.
Resolved critical technical issues pertaining to System Performance, Viruses & Spywares, minimized computer
crashes, network & Internet connectivity related issues, Application Conflicts & System Bugs.
Managing and maintaining office EPABX system, Access Control System and Time Attendants System.
Provided administrative and technical support to end users.
Monitoring and managing the infrastructure on a 24 x 7 with On-call support for Out of Office hours.
Maintaining logs related to network functions, as well as maintenance and repair records.
Taking Decisions on Local Computer Purchases.
Providing technical support to the following clients / customers……….
INTEGRATED CHILD DEVELOPMENT SERVICES - BANKURA FROM 2012 TO 2014 (PART-TIME).
MEJIA POLICE STATION— MEJIA, BANKURA, From 2011 to 2013 (PART-TIME).
MALLABHUM GRAMIN BANK - MEJIA, BANKURA FROM 2012 TO 2013 (PART-TIME).
BANKURA DISTRICT GRAM PANCHAYAT’S - BANKURA FROM 2011 TO 2012 (PART-TIME).
BINDHYAWASINI REFRACTORIES PVT LTD - MEJIA, BANKURA FROM 2009 TO 2011 (PART-TIME).
SOVA ISPAT PVT LTD - MEJIA, BANKURA FROM 2007 TO 2009 (PART-TIME).
MAA AMBA SPONGE IRON PVT LTD - MEJIA, BANKURA FROM 2006 TO 2009 (PART-TIME).
IT Support Specialist
COAL MINES ASSOCIATED TRADERS PVT. LTD
01.2006 - 01.2014
Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
Assigned system permissions and set up computers to assist with onboarding new employees
Managed backup and recovery of data assets to safeguard system availability.
Education
Bachelor of Science (B.Sc - Pure Science
T.D.B. College, Raniganj under Burdwan University
Burdwan, West Bengal
Skills
Operating Systems (OS): Windows 10, Windows 7, Windows XP, DOSundefined
Pre & Post Sales & Service Support, Project Coordinator at Metal Power Analytical Private LimitedPre & Post Sales & Service Support, Project Coordinator at Metal Power Analytical Private Limited
Calibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, MumbaiCalibration Engineer at METAL POWER ANALYTICAL Private Limited, Mumbai, Mumbai