Padmanabhan Venkatesan
Deputy Manager - IT
Chennai
Summary
To be associated and with the Organization that provides me an opportunity to show my skills and to be part of a challenging team which strives hard for the growth of the organization.
Overview
22
22
years of professional experience
4
4
Certificates
1
1
Language
Work History
Deputy Manager
Express Publications Ltd
Ambattur
07.2010 - Current
- Issue / Incident Management and monitoring
- Manage crisis situations, which may involve complex technical hardware or software problems
- Mentor and train new IT support staff
- Working knowledge of VMWare ESX, ESXi, and VSphere 4.5 environments with vCenter Management with vCenter Management, Consolitated backup.
- Conigure build, implement and administer ESX/ESXi Servers including patches and updates and assist in resolving associated system outages and incidents.
- Working knowledge of installing and implementing VMware ESX server and related VMware products.
- Liaise with other managers regarding tsystem requirements
- Plan, strategize and implement action to meet specific system requirements
- Ensure that maintenance and support tasks are completed in a timely manner
- Analyze use of in house resources and determine if consultant’s proposals for new application development is needed
- Suggest options on software availability for development of new application systems
- Maintaining Disk space, Partitions and Quotas
- Reviewing system log files for errors
- File modifications, changing file permissions, ownership and groups
- Prepare Weekly, Monthly reports and send it to corporate office
- Prepare checklist for team
- Ensuring that the network infrastructure is up and running
- Monitoring file transfers between down centers through in all Linux servers
- Performing backups and restoring of data
- Answering technical queries and dealing with often frustrated users
- Monitor routine maintenance in all workstations
- Participate in complete system builds, upgrades, migrations, software upgrades and patch management
- Implement security policy and virus protection
- Performing routine audits of systems and software
- 11, Office 2007, Office 2010, Office 365, Windows Server 2003; Windows Server 2008, Redhat Linux 5 and 6 Servers.
System Administrator
Episource India Private Ltd, R.A.Puram
Chennai
09.2009 - 04.2010
- Performing Windows Patching in all servers and workstations
- Trouble shooting all Microsoft Windows XP related issues in client machines
- Managing and Monitoring Kaspersky antivirus Console for all servers and workstations with latest Definition updates
- Managing and Troubleshooting Group Policy related issues
- Resolving User related queries and hardware related issues in Desktop Computers
- Installation of O/S & Application – XP in Client Machines
- Resolving queries related to the user’s desktop applications
- Good working knowledge of Active Directory Services
- Take back up of all User data, Production Data, Mail Data using Native NT Backup and SQl Server backup
- Downloading and Uploading data for Process from Client FTP
- FTP server configuration and testing
- Updating all important ISMS and ISO related documents
- Windows Server 2003; Windows Server 2008.
Windows Support Engineer
Perot Systems India Private Ltd
Chennai
02.2004 - 09.2009
- Monitoring of the servers for 100% uptime with Nagios and Cacti
- Managing and troubleshooting Operating System related issues in Windows XP Client machines
- Periodically Checking for Symantec Antivirus Corporate Edition updates in all Windows Servers and Systems on Daily Basis
- Managing and Monitoring BSNL, Reliance, and BTNL Lease line connectivity through Cisco Router
- Installing and Troubleshooting Client software’s like Citrix, Socks cap through SMS server client applications
- Create new user accounts
- Disable user accounts for xstaff (Remove Password)
- Password reset service
- Creating and routing of tickets related to Active Directory issues
- Add user domain account to workstation
- Managing Active Directory users and Computers (User ID creation, Password resetting, Folder access)
- Periodically Checking for Symantec Antivirus updates in all Servers and Systems on Daily Basis
- Resolving User related queries and hardware related issues in Desktop Computers
- Installation of O/S & Application – XP in Client Machines, 2007, Windows Server 2003.
Customer Support Executive
I2I Enterprises Private Ltd
Chennai
10.2003 - 02.2004
- Support Customers by Inbound calls in various consumer products (Siemens, LG, and IFB)
- Provide technical support to the Customers (Hathway Internet Services)
- Support Customers in Credit Card Division (American Express, Standard Chartered).
Quality Analyst
Vetri Software, A Lason Company, Nungambakkam
Chennai
05.2000 - 10.2003
- Check the Quality of the Documents based on Sampling
- Prepare Error Report based on the types of Error
- Error Analysis
- Conduct Weekly Quality Meeting
Education
B. Sc - Physics
University of Chennai
Skills
Windows XP, Windows 7, 10, Windows Server 2003, 2008
Microsoft Azure, AWS, VMWare
Active Directory Services; Active Directory Group Policy Objects (GPO); DHCP; WINS; and DNSExcellent Analytical, Communication, time management and Leadership SkillsExtensive documentation experienceSuccessful technical team memberOperating SystemsHardware:Dell, HP, IBM x86 Servers and othersNetworking:TCP/IP; Routers; Switches; Modems and HubsAzure, AWS EC2, S3, Route53, PC, Cloudwatch
Devops Tools Jenkins, DockerCertification
Diploma in Hardware and Networking.
Affiliations
Highly motivated Extensive experience in installation, administration and networking in various environments.
Personal Details
Date of Birth : 23-Sep-1976
Father’s Name : R. Venkatesan
Father’s Occupation : Retired Photo Technician, University of Chennai.
Languages Known : English, Telugu and Tamil
Nationality : Indian
Passport Num : N3837127
Current CTC Drawn: 5.7 Lakhs per annum including incentives and travel allowances
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The hardest thing when you think about focusing. You think focusing is about saying "Yes." No. Focusing is about saying "No." And when you say "No," you piss off people.
Steve Jobs
Timeline
Deputy Manager
Express Publications Ltd
07.2010 - Current
System Administrator
Episource India Private Ltd, R.A.Puram
09.2009 - 04.2010
Windows Support Engineer
Perot Systems India Private Ltd
02.2004 - 09.2009
Customer Support Executive
I2I Enterprises Private Ltd
10.2003 - 02.2004
Quality Analyst
Vetri Software, A Lason Company, Nungambakkam
05.2000 - 10.2003
B. Sc - Physics
University of Chennai