Mohit Dhuriyani
Nepanagar
Summary
Results-driven Sales Executive with experience in retail sales, real estate, and customer service. Skilled in handling customer interactions, generating leads, and closing deals effectively. Known for building strong customer relationships, resolving issues efficiently, and consistently contributing to business growth.
Overview
6
6
years of professional experience
6057
6057
years of post-secondary education
Work History
Sales Executive
Harikamal Real Estate
Shrirampur
09.2024 - 09.2025
- Identified potential clients through field visits and references, maintaining a consistent sales pipeline
- Converted leads into customers by understanding requirements and suggesting suitable property options
- Assisted clients during site visits and explained property details, pricing, and investment benefits
- Negotiated deals effectively while ensuring customer satisfaction and trust
- Maintained long-term relationships with clients, leading to repeat business and referrals
- Coordinated with internal teams for smooth documentation and deal closure
Customer Support Executive
Amazon Private Ltd
Indore
02.2024 - 08.2024
- Handled customer queries via chat support, resolving issues related to orders, payments, and services
- Maintained high customer satisfaction through clear communication and timely responses
- Reduced repeat queries by providing accurate and complete resolutions at first contact
- Followed company SOPs to ensure quality and consistency in customer handling
- Assisted new team members in understanding processes and improving performance
- Managed multiple chats simultaneously while maintaining service quality
Retail Sales Associate
Self Employed
Nepanagar
01.2020 - 01.2024
- Managed daily customer interactions, handling 50+ customers efficiently
- Assisted customers in product selection by understanding their needs
- Built strong relationships with regular customers, increasing repeat business
- Handled billing, cash transactions, and inventory management
- Maintained store organization and ensured a positive customer experience
- Resolved customer issues effectively, maintaining satisfaction levels
Education
B.Com - Computer Applications
DAVV University
Indore12th -
St. Antony Gianellis Convent H.S. School
10th -
St. Antony Gianellis Convent H.S. School
Skills
- Sales & Negotiation
- Customer Relationship Management
- Communication Skills
- Problem Solving
- Lead Generation
Accomplishments
- Sales Growth Contribution: Increased conversions by handling leads effectively
- Customer Query Handling Improvement: Reduced repeat queries at first contact
- Team Support & Coordination: Helped new team members adapt quickly
- Strong Customer Satisfaction: Maintained high satisfaction through communication
- Client Relationship Building: Built long-term customer relationships
- Time Management & Multitasking: Managed multiple responsibilities efficiently
Hobbies and Interests
- Traveling
- Listening to Music
Languages
- English
- Hindi, Native
- English, Professional Working Proficiency
Languages
English
Intermediate
B1
Hindi
Proficient
C2
Sindhi
Beginner
A1
Timeline
Sales Executive
Harikamal Real Estate
09.2024 - 09.2025
Customer Support Executive
Amazon Private Ltd
02.2024 - 08.2024
Retail Sales Associate
Self Employed
01.2020 - 01.2024
B.Com - Computer Applications
DAVV University
12th -
St. Antony Gianellis Convent H.S. School
10th -
St. Antony Gianellis Convent H.S. School