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Highly accomplished Certified Salesforce professional with 11+ years of total IT experience and close to 9 years of Force.com experience, in-depth knowledge of Product development and Customer Relationship Management (CRM) in the Cloud computing space with a wide range of Technical, Management and Architectural experience. Hands-on experience in Developing product as well as Designing, Delivery, Prioritizing and Product scoping. Proven ability to build, manage and foster a team-oriented environment.

Accomplished Salesforce Technical Architect with over 12 years of experience in architecting and implementing scalable Salesforce solutions. Adept in leveraging Salesforce platforms, developing Apex code, and designing robust integrations. Proven track record of leading teams, optimizing workflows, and delivering innovative solutions aligned with business goals.

Dedicated and results-driven Salesforce Technical Lead with 8 years of experience in designing and implementing cutting-edge Salesforce solutions. Proficient in leveraging Salesforce platforms, adept in Apex, Lightning, and integration techniques, driving digital transformation and optimizing CRM functionalities. Skilled in leading cross-functional teams and delivering high-impact projects aligned with business objectives.

With over 13 years of comprehensive software development expertise, including 12 years focused specifically on Salesforce implementation and architecture, I bring a wealth of experience to the table. Proficient in analyzing intricate business processes, I excel at devising automated solutions that streamline operations. Thriving in dynamic settings, I am dedicated to resolving complex challenges swiftly and effectively. Currently serving as a Salesforce Architect at Butn Pty Ltd, I am committed to aiding companies in simplifying their business and IT operations.


  Skilled IT professional of over 25 years for IT & Telecommunications, Banking & Insurance industries, Engineering, Home Automation and Solar, Hospitality, Marketing, Auto, Retail, HR and Industry Standards.
  Specialized in Solution Architect & Integration related projects – CRM, ERP & Legacy Systems using Cloud, Web-Services/API & Microsoft.net Distributed Architecture.
  Customer focused with strong business knowledge in various verticals
  Strong design, analytical, project management/planning, decision-making and problem-solving skills.
  Followed Agile methodologies and traditional project management principles depending on the organization and nature of the project.
  Highly motivated, degree qualified and a certified professional.
  Excellent team player and also have ability to work independently.
  Strong Leadership, interpersonal, exceptional verbal and written communication skills.



  Over 11 years of extensive IT experience encompassing development, solution design, and implementation of large scale, global Enterprise CRM Applications.
  Proven track record of successfully leading large-scale Salesforce projects, collaborating closely
with stakeholders, business leaders, and cross-functional teams to gather requirements, analyze business processes,
and design scalable solutions that address complex business challenges.
  Skilled in effectively utilizing Salesforce's declarative features and customization capabilities to create tailored
solutions.
  Demonstrated expertise in integrating Salesforce with various boundary applications such as Legacy CRM, ERP, and
MDM systems.
  Knowledgeable in implementing best practices for customizing CRM Applications.
  Strong analytical and problem-solving skills, with the ability to conduct comprehensive code reviews, identify
performance bottlenecks, and provide strategic recommendations for optimizing system performance and user
experience.
  Displays excellent communication skills, interpersonal skills, self-motivated , Valuable team player.


Amitabh Basu

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Salesforce Architect

Education

Bachelor of Arts - Mathematics

GNIIT - Computer Engineering

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Salesforce Architect

GNIIT - Computer Engineering

Bachelor of Arts - Mathematics

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