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Experienced Multifaceted Marketing Professional with strong marketing technology background & expertise in multiple industries offering expertise in campaigns planning and across departmental coordination. Demonstrated history of working with sales & finance teams to achieve success in successful implementation of various Omnichannel marketing campaigns. Proficient in B2B, Digital Marketing, Market analysis & Research, new business acquisition, sales funnel and strategic development.

With 6 years of experience in iOS software development, including understanding requirement specifications and knowledge of best practices for the entire software development life cycle, including coding standards, code reviews, source code management, build processes, testing, maintenance and operations.
Expertise in designing software for mobile phones using design patterns and protocol oriented methodologies.
Pushed more than 7 applications to the App Store.

Senior Software Developer with 9 years of experience in project leadership, architecture, and programming analysis. Expertise in C#, ASP.NET, and SQL Server, complemented by front-end skills in JavaScript, HTML5, and CSS3. Proven ability to enhance productivity and efficiency in software development through effective strategies and team guidance. Strong problem-solving and communication skills ensure delivery of high-quality solutions.

Business Analyst with 8+ years of experience serving as a liaison between end users, business teams, and technical consultants during the initial phases of IT and digital projects. Strong expertise in defining clear product requirements, translating business needs into functional specifications, and creating detailed test cases for validation and release readiness. Proven ability to assess technologies, recommend practical solutions, and support successful production rollouts. Experienced in handling complex responsibilities with minimal supervision, and playing a key role in the training and enablement of customer and technical support teams.

Dynamic leader with a proven track record at Accuratevibe India Private Limited, excelling in partnership cultivation and entrepreneurial leadership. Spearheaded strategic initiatives, securing venture capital and driving regional sales growth at Royal Tint by over 30%. Expert in team building and verbal communication, adept at transforming challenges into opportunities for innovation and efficiency.

Adept at Project Management and coordination, I significantly enhanced operational efficiency by leveraging skills and relationship building. Expert in driving projects to completion within budget and schedule, my proactive approach resulted in a consistent track record of success, with a focus on cost reduction and stakeholder satisfaction.

 A highly skilled and results-driven Production Supervisor with 2.5 years of hands-on experience in the dairy manufacturing sector. Expertise in overseeing production processes, ensuring operational efficiency, quality assurance, team leadership, and adherence to safety and regulatory standards. Proven track record in driving improvements in production output, cost management, and implementing Lean and Six Sigma principles to optimize workflows. Adept at leading cross-functional teams, managing production schedules, and maintaining high standards of hygiene and quality control. 

Salesforce architect with 11+ years of expertise on the Salesforce CRM platform. Proficient in developing, designing, and delivering solutions on the Salesforce Service Cloud and Experience Cloud platforms.
Committed to supporting the CX team in achieving industry-leading customer satisfaction ratings. Demonstrated success in completing 35+ projects across diverse domains including Healthcare, TELCO, HCM, and FINTECH.

Experienced Salesforce Application Architect with over 10 years of industry expertise, specializing in digital transformations, API technologies, and integration solutions.
Known for leading successful Salesforce suite retrofits across Service Cloud, Experience cloud Marketing Cloud, Salesforce Integrations and Heroku, while actively serving as a bridge between architecture and business needs.

  Strong background in delivering solutions for complex requirements and building lasting client relationships.
  Eager to leverage extensive experience, passion, and skills to excel in IT consulting opportunities.
  Adheres to industry best practices and streamlines processes to enhance technical delivery quality.
  Skilled in leading both Onsite and Offshore teams for collaborative project execution.
  Exceptional problem-solving skills, analytical thinking, and adept at user training.
  Proficient in creating user-friendly manuals and architecting design guides for solutions.


Tech-savvy Salesforce Professional with history of Business Analysis, Administration, and Architecture; manages profiles, workflows, and groups with ease. Organized employee maintains cloud, reports, and dashboards for company and clients. Thoroughly updates, installs, and configures Salesforce systems to optimize performance. Has a keen eye for process improvement & enhancement opportunities, and a heart for the best practices that make Salesforce the best in class solution for customer relationship & business operations management.

Amitabh Basu

Overview

Work History

Salesforce Architect

Education

Bachelor of Arts - Mathematics

GNIIT - Computer Engineering

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Salesforce Architect

GNIIT - Computer Engineering

Bachelor of Arts - Mathematics

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