Amitava Mukherjee

• Recently engaged as a Health Clinical Service Associate, I assist U.S. physicians in completing tasks within the Turnaround Time (TAT) through clinical documentation. I provide support for clinical documentation in specialties such as cardiology and family medicine. I have achieved the necessary productivity to complete medical documentation within the TAT, in compliance with HIPAA guidelines.
• Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
• Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
• Verified accuracy of dictated reports prior to release for physician review.
• Maintained confidentiality of all patient information according to HIPAA regulations.
• Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
• Scanned documents such as x-rays and laboratory results into the patient's electronic chart.
• Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
• Reviewed existing medications for accuracy prior to prescribing new ones.
• Attended continuing education seminars related to medical scribe duties as required.
• Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.

• I served as a Quality Documentation Specialist at Nuance India Private Limited in DAX operations from November 2022 to June 2023. During this time, I acquired skills in preparing clinical documentation for US healthcare providers across various specialties, including family medicine, orthopedics, cardiology, and oncology, adhering to strict turnaround times. I also completed several comprehensive training programs for medical documentation preparation.
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I was responsible for Business Development Activities in the Kolkata region, focusing on Anticoagulant, Antiplatelet Therapy, and lipid-lowering therapy in all major corporate hospital setups.

I have established lipid-lowering therapy in ASCVD across major corporate hospitals in Kolkata, exceeding the organization's expectations.

I became the top contributor of REPATHA in Eastern India. My role includes designing and implementing marketing activities such as seminars, symposiums, Continuous Medical Education (CME) programs, health check-up camps, doctors' meets, and conferences to enhance brand visibility, coverage, and reach.

• Established relationships with key decision makers in target accounts to increase market share.
• Analyzed customer data to identify opportunities for growth within the
• Attended industry conferences and trade shows to promote products and services.
• Collaborated with cross-functional teams including marketing, operations, finance, and product management to ensure alignment on goals and objectives.
• Implemented innovative tactics such as social media campaigns or email marketing campaigns.
• Attended industry and promotional events to build networks and boost customer relationships.

• Established new brands among customers and exceeded organizational objectives. Consistently performed exceptionally well in all training sessions over time.
• Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
• Collaborated with marketing teams on promotional materials such as brochures and leaflets.
• Developed relationships with key opinion leaders within the medical community.

• I began my career as a Professional Sales Representative in the Dermatology segment and quickly became the top contributor in Eastern India within six months. I excelled in the training sessions and continually updated my knowledge and skills regarding the products.
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• Attended weekly meetings to discuss strategies for improving customer service experience.
• Analyzed customer feedback surveys to identify areas of improvement in processes or services offered.
• Trained new employees on how to provide exceptional customer service experience.
• Updated knowledge base regularly with frequently asked questions from customers.