Cricket, Badminton, Travelling
Amitava Ray
Kolkata
Summary
An astute Young energetic result oriented professional offering 11 years of experience in IT infrastructure Management. Currently associated with Capgemini Technology Services India Limited Kolkata as Manager, Managing Microsoft Windows Infrastructure and VMware vSphere Infrastructure..Eager to apply my in-depth knowledge of Windows Server platforms, system optimization, and security best practices to contribute to a progressive organization. Committed to ensuring high availability, scalability, and seamless functionality of Windows-based environments. Seeking a position to utilize my skills and abilities where I can collaborate with team to deliver robust solutions that align with business needs and foster technological excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Capgemini Technology Services India Limited
01.2022 - Current
- Implement, and maintain deployment processes and workflows for building and refreshing infrastructure components such as virtual machines and operating systems
- Building new server through terraform and Coordinate testing of newly provisioned or refreshed systems to verify their functionality, security, and performance before production Release.
- Create and maintain detailed documentation for build and refresh processes, standard operating procedures, configurations, and troubleshooting guides
- Act as escalation point for complex technical issues related to infrastructure builds and refreshes
- Provide guidance and solutions to technical challenges
- Collaborate closely with cross-functional teams, including system administrators, network engineers, security teams, and application developers, to ensure alignment and successful project outcomes
- Hands on experience in in-place OS upgrade from 2012 to 2016,2019
- Modify Virtual Machines resources for performance tuning
- Collaborate with change management teams to ensure that all infrastructure changes, builds, and refreshes are properly documented and communicated
- Provide timely updates on build progress to team leads/project managers
- Troubleshoot build and release management issues.
Information Technology Analyst
Tata Consultancy Services
05.2019 - 01.2022
- Work with agile methodology to understand system requirements and deliver systems and Supporting infrastructure
- Perform builds and deployments of new windows servers (Virtual) through SNOW
- Provide any kind of support like DNS related, any software installation, RDS configuration etc, till server moves into live environment
- Worked on configuring windows failover cluster, domain migration of servers
- Provide estimates and deliver servers on time
- Migration of server from one Venter to another Vcenter through VMware converter tool
- Communicate effectively with scrum master and product owner.
- Propose and work on process improvement initiatives
- Troubleshoot build and release management issues.
Technology Analyst
Infosys Ltd.
04.2019 - 05.2019
- Provisioning New VM as per client requirement by using Iaas Console
- Performing server review and Quality Assist (QA) for new builds after provisioning server to make sure server is according to requirement
- Upgrading Servers from Lower version to higher version by using ISAC
- Performing In Place Domain Move (IDM) by using ISAC and automated scripts
- Performing WGS Upgrades for windows servers and updating packages in server as per client requirement
- Troubleshooting Windows related issues
- Hands on Experience in Internal tools like TUNA, ISAC
- Familiar with ITIL Frame work
- Providing technical and process related assistance to fellow employees to provide prompt and reliable service to meet SLAs (Service Level Agreement).
Wintel Support Engineer
WIPRO INFOTECH
09.2015 - 05.2018
- Managing V Centre for VMware esxi6.0 that includes Creating and Managing Virtual Machines, Cloning of VM machines, creating template, Taking snapshot and deleting snapshot as per business requirements
- Generation of reports via RV tool
- Daily health checks for managed Hosts and VMs
- Handled remote administration of any servers for any problem across K Raheja office
- Managing windows components like DNS, DHCP, FTP
- Monitoring server across India through server monitoring tool i.e what's up Gold and maintaining 100% uptime for servers
- Planed and performed appropriate procedures, documentation, inventory assessment, and other processes and procedure related to IT.
Administrator Windows Infrastructure - L1
Wipro Infotech
03.2013 - 08.2015
- Responsible for installation of OS i.e MS Windows Server 2008/ 2012
- Responsible for managing Active Directory
- Maintaining Daily checklist of performance health reports for customers
- Troubleshooting on Windows Servers and provide RCA for issue faced
- Active Directory users and groups management
- Experience in Using Active Directory: Resetting Users passwords, Account status, User profiles
- Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues
- Handling remote support call and solving all types of applications and windows related issues
- Responsible for any activity or projects carried out during shift like MS Office License purchased, Asset Management Coordination with all vendors for any kind of hardware and software problems.
Education
M.S in IT Information Technology, 8.21 CGPA -
04-2017
- Class: 8.21 CGPA
- Board: Vellore University of Information Technology
BCA Computer Application, 7.55 CGPA - undefined
- Class: 7.55 CGPA
- Board: West Bengal University of Technology
H.S.C. (12th), 74.6 % - undefined
- Class: 74.6 %
- Board: WBHSE
S.S.C. (10th), 80.16 % - undefined
- Class: 80.16 %
- Board: WBBSE
Skills
- Qualys
- Remote Desktop Services (RDS) setup and management
- System monitoring and performance optimization
- Patch management and software updates (BigFix)
- Microsoft failover clustering
- Server Virtualization
- P2V, V2V Conversion using VMware vCenter Converter
- Configured Resource Pool, Motion, Alarms
- Performance tuning for Hosts & Virtual Machines
- Concepts of vMotion/ svMotion/ HA/ DRS/ Clones/ templates/ Snapshots
- Service Now Ticketing Tool
- Agile Methodology
- Dynatrace
- Qualys
Certification
- Completed Certification on AZ-900 Microsoft Azure Fundamentals
- Completed trainings on Agile Way of Working(E1), Agile foundation, Scrum basics
Interests
Timeline
Manager - Capgemini Technology Services India Limited
01.2022 - Current
Information Technology Analyst - Tata Consultancy Services
05.2019 - 01.2022
Technology Analyst - Infosys Ltd.
04.2019 - 05.2019
Wintel Support Engineer - WIPRO INFOTECH
09.2015 - 05.2018
Administrator Windows Infrastructure - L1 - Wipro Infotech
03.2013 - 08.2015
Vellore Institute OF Technology - M.S in IT Information Technology, 8.21 CGPA,
Durgapur Society Of Management Science - BCA Computer Application, 7.55 CGPA,
Mollarpur High School - H.S.C. (12th), 74.6 %,
Jamalpur High School - S.S.C. (10th), 80.16 %,
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